Jonathan Robinson
Jonathan Robinson at Herb Gordon Subaru
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Jonathan Robinson

Parts Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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10 Reviews
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10 Reviews

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10 Reviews of Jonathan Robinson

November 07, 2024

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Employee Rating

Luis takes the time to explain everything and actually cares about making sure that all of your questions are answered. Next time you visit Herb Gordon Subaru or if you plan to buy a Subaru buy from here More

by TommyVercetti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 01, 2024

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Employee Rating

Joe was very helpful and took time to help me get the best car I could find. Marc Dorfman made my experience very easy to get everything set up for my payment. Mike Sarecky was amazing helping me find th More

by JRam1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

June 07, 2023

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Employee Rating

Best Subaru dealer anywhere. I asked for 4 tires and an alignment and dropped of at 730am and it was done by 11am. The tires were preordered for my appointment and exactly what I More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2023

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2023

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Employee Rating

Brought my Forester in for service and Vitaliy was great! Took care of all the issues I had and more. Victor was my technician and he did a great job as always. Parts guys are all fantastic. By far the best More

by Wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 17, 2022

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Employee Rating

Excellent place to fixe or buy your car. Excellent customer services, and customer satisfaction guarantee . No one can beat their prices . The best price in the town and in the county of M More

by Kounou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers, Luis Prada

Jul 19, 2022

Herb Gordon Subaru responded

Hi Kounou, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 03, 2022

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Employee Rating

I am so thankful that Rodney was able to help me. Not only was he able to fit me in on a last minute call to get my car into service due to the fact that my thermostat had broken that same day. I had an More

by Gallina Brindamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Herb Gordon Subaru responded

Hi Gallina, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 15, 2021

Dealership Rating
Employee Rating

Great support, all questions answered, professional personal service efficiently given and much appreciated. special thanks to Rob Jackson. Thanks coco was good also Customer #967125 More

by jeromeshel10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Dorfman, Phillippe Odongo , Antwon Butler, Robert Jackson, Marc LaSanta

Mar 15, 2021

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 13, 2020

Dealership Rating
Employee Rating

Vitali always does an awesome job looking out for us. His focus is on doing the right thing for us his customers as if we family More

by James.boratenski
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov

Jul 14, 2020

Herb Gordon Subaru responded

James, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 23, 2020

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Employee Rating

Claudia greeted me at the door. She is funny but takes her work seriously. And she is helps me out everytime I come in. JR is very cool and polite towards guests. And Johnathan and James at parts help me More

by Kevin S
Recommend Dealer
Yes

Other Employees Tagged: James Miller , Claudia Herrera

Jan 24, 2020

Herb Gordon Subaru responded

Kevin, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Herb Gordon Subaru!

January 17, 2020

Dealership Rating
Employee Rating

I called concerned with many leaks on my driveway. Thought it was coolant. Michael Goodman, service writer and his tech were very honest! Squeezing me into their schedule last min. Helping me with More

by Crosstrek
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman, David Higgins

Jan 20, 2020

Herb Gordon Subaru responded

Hi there! We're so happy Michael was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

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