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Jonathan Roath

Overview Reviews (152) Inventory (147)

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Jonathan Roath

Jonathan Roath | Page 15

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8

152 Reviews

Overview Reviews (152) Inventory (147)

Dealership Experience

2 yrs, 9 mos

Industry Experience

20 yrs, 1 mo

Languages Spoken

English

4.8

152 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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152 Reviews of Jonathan Roath

March 05, 2024

Dealership Rating

Employee Rating

Always a pleasure everybody is very nice and efficient Easy to schedule pleasant to work with Easy to schedule pleasant to work with More

by Aimee

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Mar 06, 2024 -

Acura of Berlin responded

Aimee, Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

March 02, 2024

Dealership Rating

Employee Rating

Very clear about the car, thorough maintenance service Prompt contact and fair and honorable Respectful Prompt contact and fair and honorable Respectful More

by ronald.kiener

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Mar 03, 2024 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ronald, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

February 03, 2024

Dealership Rating

Employee Rating

Jon was very polite helpful and quick He made sure to take care of ever take care of ever More

by erald55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Feb 05, 2024 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jon and our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

February 03, 2024

Dealership Rating

Employee Rating

Always a great experience. Everyone is great. Matthew at the check out desk is just wonderful! Everyone is great. Matthew at the check out desk is just wonderful! More

by Lindamunson5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Feb 05, 2024 -

Acura of Berlin responded

Linda, Thank you for your very kind review. Matthew, Jonathan, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

Feb 02, 2024 -

Lindamunson5 responded

Everyone is wonderful at this dealership. Matthew at the check out desk is one of the nicest and most pleasant people I know!

January 31, 2024

Dealership Rating

Employee Rating

Excellent The service is that good I don't mind driving from New haven It's worth it from New haven It's worth it More

by NAKIA.DAWSON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Jan 31, 2024 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

January 29, 2024

Dealership Rating

Employee Rating

This is my 2nd time having my mdx serviced at Acura of Berlin and I feel very comfortable having my vehicle serviced with your dealership! I live in Massachusetts and I don't mind driving the distance to Berlin and I feel very comfortable having my vehicle serviced with your dealership! I live in Massachusetts and I don't mind driving the distance to your dealership because from what I see, your dealership is honest, trustworthy, friendly staff and the service is also good! As long as I'm happy with the services that u provide for my mdx, than I will continue to come back, thank u More

by irmina-melville

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Jan 30, 2024 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

January 29, 2024

Dealership Rating

Employee Rating

very good Service was very fast and efficient. Was there for less than an hour. Was there for less than an hour. More

by ARISHOPE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Jan 29, 2024 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your service feedback and rating mean a lot to us. We're glad Jonathan was able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

January 29, 2024

Dealership Rating

Employee Rating

Thanks to Jonathan for such great service, communication and professionalism, and for going beyond and providing the best service ever and Thank you for the spare Key that I been trying to get for weeks and and professionalism, and for going beyond and providing the best service ever and Thank you for the spare Key that I been trying to get for weeks and you made sure I didn’t leave without it. Great personality Great person Thank You… More

by Ace

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 29, 2024 -

Acura of Berlin responded

Ace, Thank you for your very kind review. Jonathan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 29, 2024

Dealership Rating

Employee Rating

Prompt, friendly, and reasonable. Everyone was nice and attentive. I always have a good experience. Everyone was nice and attentive. I always have a good experience. More

by Abdulwhartonsaddler

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Jan 29, 2024 -

Acura of Berlin responded

Abdul, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, Jonathan and our team look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

January 27, 2024

Dealership Rating

Employee Rating

The dealership was very polite and attractive to my needs Also I love the video he showed me Also I love the video he showed me More

by Ferrellmarcus99

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Jul 06, 2024 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

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