Jonathan Mercedes

After seeing that my pre owned RDX had a chip in the windshield glass and there were cracks and deep scratches in the bumper before I drove the car off the lot, Danny the salesman said not to worry, we windshield glass and there were cracks and deep scratches in the bumper before I drove the car off the lot, Danny the salesman said not to worry, we will replace both items. Upon my return Abid called in the Asst. Mgr. Jonathan, to try and go back on doing the repairs. The Asst. Mgr, Jonathan agreeded on replacing the windshield and said no to the bumper replacement. A 30 minute arguement followed. How insulting and uprofessional. Then and only then did the Asst.MGR - Jonathan agree to replace the bumper. I was confronted with this is a pre owned CAR, What Do You Expect !!! This is my 3rd RDX, two at Rallye. AND MY LAST AT Rallye. I will go to Anthony at Acura in Huntington wher I am treated with courtesy and respect. More

by GGOLDMA2 Verified Customer Verified Customer

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Easy Process-No Preasure, Anthony is the reason I keep coming back to Rallye Acura. Every experience has been very positive and I just want to say thank you to Anthony and everyone at Rallye for their sup coming back to Rallye Acura. Every experience has been very positive and I just want to say thank you to Anthony and everyone at Rallye for their support. More

by rog335i Verified Customer Verified Customer

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Answered all questions and explained everything properly. Very helpful and detailed. Even stayed after closing to walk through all the details. Very helpful and detailed. Even stayed after closing to walk through all the details. More

by ZAHEER1129 Verified Customer Verified Customer

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Jonathan was great made the process quick and easy. Very knowledgeable. From the moment I walked in customer service was top tier. Would highly recommend Very knowledgeable. From the moment I walked in customer service was top tier. Would highly recommend More

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Treated with respect, comfortable and professional setting. Knowledgeable and friendly staff. Kenny is the best! setting. Knowledgeable and friendly staff. Kenny is the best! More

by GGNS474 Verified Customer Verified Customer

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I am a loyal Rallye Acura customer because of the sincere and honest dealings with the people who work there. Vehicles are vehicles and the only difference is the people behind them. and honest dealings with the people who work there. Vehicles are vehicles and the only difference is the people behind them. More

by BMW4Life Verified Customer Verified Customer

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Very respectful attentive and helpful. Excellent costumer service! All the representatives are very professional and positive attitude always. Excellent costumer service! All the representatives are very professional and positive attitude always. More

by Ken Verified Customer Verified Customer

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Great service and a relaxing environment. Great place to purchase a vehicle. Looking forward to our future interactions. Great place to purchase a vehicle. Looking forward to our future interactions. More

by JBAKER1558 Verified Customer Verified Customer

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Great customer service will highly recommend to friends and family who are interested in a vehicle and family who are interested in a vehicle More

by MIKEFERNANDEZ0902 Verified Customer Verified Customer

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Jonathan was amazing in helping me find a car and getting me the best deal for what I needed. me the best deal for what I needed. More

by REYESC90 Verified Customer Verified Customer

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