Jonathan Mercedes
Jonathan Mercedes at Rallye Acura
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Jonathan Mercedes

Pre-Owned Sales / Desking Manager

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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5.0
40 Reviews
5.0

40 Reviews

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40 Reviews of Jonathan Mercedes

November 03, 2024

Dealership Rating
Employee Rating

Answered all questions and explained everything properly. Very helpful and detailed. Even stayed after closing to walk through all the details. More

by ZAHEER1129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Filardo (GSM) 516-625-7070

October 14, 2024

Dealership Rating
Employee Rating

Jonathan was great made the process quick and easy. Very knowledgeable. From the moment I walked in customer service was top tier. Would highly recommend More

by Ms. G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

Rallye Acura responded

Thanks, Ms. G., for sharing about your experience with Jonathan here at Rallye Acura. We appreciate your business and hope to see you again soon! Joe Filardo (GSM) 516-625-7070

September 10, 2024

Dealership Rating
Employee Rating

Treated with respect, comfortable and professional setting. Knowledgeable and friendly staff. Kenny is the best! More

by GGNS474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abid Ahmed , Kenny Persaud

Sep 10, 2024

Rallye Acura responded

It's great to hear that Kenny was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

September 07, 2024

Dealership Rating
Employee Rating

I am a loyal Rallye Acura customer because of the sincere and honest dealings with the people who work there. Vehicles are vehicles and the only difference is the people behind them. More

by BMW4Life
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Herrera

Sep 09, 2024

Rallye Acura responded

We are so glad that Julio, Jonathan, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joe Filardo (GSM) 516-625-7070

September 07, 2024

Dealership Rating
Employee Rating

Very respectful attentive and helpful. Excellent costumer service! All the representatives are very professional and positive attitude always. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Rallye Acura responded

Ken, Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

July 16, 2024

Dealership Rating
Employee Rating

Great service and a relaxing environment. Great place to purchase a vehicle. Looking forward to our future interactions. More

by JBAKER1558
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2024

Rallye Acura responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Joe Filardo (GSM) 516-625-7070

June 13, 2024

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Employee Rating

Great customer service will highly recommend to friends and family who are interested in a vehicle More

by MIKEFERNANDEZ0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert O'Connor

Jun 14, 2024

Rallye Acura responded

Thank you so much, Mike, for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be positive. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

June 01, 2024

Dealership Rating
Employee Rating

Jonathan was amazing in helping me find a car and getting me the best deal for what I needed. More

by REYESC90
Recommend Dealer
Yes
Jun 03, 2024

Rallye Acura responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jonathan. We truly appreciate your feedback. Joe Filardo (GSM) 516-625-7070

February 26, 2024

Dealership Rating
Employee Rating

Chad made sure that my car was serviced properly and connected me with the tech specialist who was very instrumental in correcting a problem that had been ongoing since I got the car. More

by new lexus guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro , Tech guy Giorgio (sp)

Feb 26, 2024

Rallye Acura responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Charles Ludeman (SVC MGR) 516-625-7777

February 16, 2024

Dealership Rating
Employee Rating

Dealership made the buying process of my car very easy took 2 days for me to get the car I wanted with no complications. I would recommend to see Danny Park if you ever want a car from Rallye Acura. Julio More

by KD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

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