Jonathan Lopez
Jonathan Lopez at Kelly Honda
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Jonathan Lopez

Sales Consultant

Kelly Honda

540 Lynnway
Lynn, MA 01905

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4.6
47 Reviews

Dealership Experience

9 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

47 Reviews

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47 Reviews of Jonathan Lopez

May 09, 2024

Dealership Rating
Employee Rating

Our salesman Jonathan was very upfront and honest about everything, such a gentleman, best experience we have ever had!!! More

by keith.doney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Castro, Jose Perez

May 14, 2024

Kelly Honda responded

Hi Keith! We just wanted to each out and say thank you for sharing your feedback with us! It is great to see that you had the opportunity to work with Jonathan and he took such great care of you! If there is anything else we can do for you, please do not hesitate to reach out!

April 17, 2024

Dealership Rating
Employee Rating

The dealership is great and affordable , services is great too. Wonderful customer services. Thank you. More

by Wilsonochie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Kelly Honda responded

Thank you, Wilson! We're thrilled to hear that you had a great experience with our dealership and found our services affordable. Providing excellent customer service is our top priority, and we're delighted that you had a wonderful experience. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

December 23, 2023

Dealership Rating
Employee Rating

Very friendly and helpful staff…this was my 3rd lease after my wife’s 4th lease earlier in the month. Great dealership!! They were able to answer all my questions and when the Honda Passport that I wan More

by Thekid513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Milan , Cody Michael

Dec 27, 2023

Kelly Honda responded

Thank you so much! It's fantastic to know that we could address all your questions and, most importantly, make a deal that left you very happy when the Honda Passport you wanted became available. Your satisfaction is our priority, and we're grateful for the trust you and your wife have placed in us. If there's anything more we can do for you or if you have further feedback, please feel free to reach out. We look forward to continuing to provide great service for you and your family!

October 07, 2023

Dealership Rating
Employee Rating

Great place and friendly staff,they were very helpful and clear about all the process. More

by Lucas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2023

Kelly Honda responded

Thanks, Lucas! We are happy to hear that you found our staff friendly, helpful, and clear throughout the process, and that Jonathan took excellent care of you! Please let us know if there is anything else we can do for you! Enjoy your new Honda!

August 09, 2023

Dealership Rating
Employee Rating

I liked my sales person Jonathan. Staff in the service area were inattentive and defensive More

by paulette572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rumson , Morgan Murphy

February 04, 2023

Dealership Rating
Employee Rating

Had been working with Jonathan for a few weeks on trying to get a new deal. Deal didn't happen but nothing but a positive experience with Jonathan. He was informative, help and welcoming. Tried his best to More

by ctemplehof
Sales Price Transparency
Recommend Dealer
Yes
Feb 06, 2023

Kelly Honda responded

We are happy to see that you had the opportunity to work with Jonathan and that he was so helpful and friendly! While we understand that a deal did not happen, we are still happy to see that you were well taken care of from start to finish! We really appreciate you taking the time to share this with us- we look forward to working with you in the future!

January 13, 2023

Dealership Rating
Employee Rating

Zero customer service skills. Rude, disrespectful, unprofessional, greedy. I spent 2,5 hours waiting for a regular oil change in the waiting area. They charged me $90. My last inv More

by Lucycooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Morgan Murphy, Robert Batista

Jan 13, 2023

Kelly Honda responded

We are sorry you feel this way, Lucy. We have tried reaching out to you the past couple of days to discuss your experience. Please feel free to reach out to General Manager Sayeed Bousbaa at sbousbaa@kellyauto.com or 781-595-5252. Thank you!

Jan 13, 2023

Lucycooper responded

This is a lie. Robert Batista called me just once. I called him back the same day on the number above, spent more than 5 minutes on the phone with 3 different persons. Finally the last one wrote down my name and number and promised to pass it to Mr. Batista. Nobody called me since. Besides, Mr. Batista was one of the people who was involved in the incident. You know my number, you know my email - try harder to reach me. As you can see I am very responsive.

September 21, 2022

Dealership Rating
Employee Rating

The best most professional and kind people work here. Thank you Bruno. I appreciate your hard work! More

by tanianenk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Castetter, Kelly Nunamaker, Jeff Rumson , Anaeli Carrillo, Wil Castro, Ryan Garcia, Krystal Gaudreau, Cody Michael, Morgan Murphy, Bruno

Sep 30, 2022

Kelly Honda responded

Thank you so much! We are happy to know that you had a great time working with Bruno and that he took excellent care of you! We really appreciate you taking the time to share this with us!

August 11, 2022

Dealership Rating
Employee Rating

Professional and very effective service was quick and very clean. Associates are very friendly and easy to talk to. More

by Ricgee8965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Montanez

June 04, 2022

Dealership Rating
Employee Rating

Great service. Staffs were very polite and helpful.I would like recommend all go to Kelly Honda Lynn. More

by Pradip Kharel
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rumson , Krystal Gaudreau, Morgan Murphy

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