Jonathan Jeffries

The service department is trash! Don’t trust them with your car. . The staff are extremely unprofessional and they will hold your and do nothing. Never ever again. After 10 days of m Don’t trust them with your car. . The staff are extremely unprofessional and they will hold your and do nothing. Never ever again. After 10 days of my car sitting there, I elevated it to the management and they were the same. It’s the culture there. . I took my car to Tinley Park and the circus ended. Save yourself the frustration and don’t give them your keys. Every time I called, they couldn’t find the car and had never even looked at the vehicle. After nearly 2 weeks, I took it straight to another dealer and they are doing the repairs. The staff are dysfunctional and they could care less about a customer’s time or service needs. Every time I called it was a different excuse. ! My experience was horrible. The customer service is absolute trash. It’s a NO for me. More

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Great experience- John from the sales department did a phenomenal job of walking us through the available vehicles and options. You could tell he was VERY knowledgeable and cared very much about what was phenomenal job of walking us through the available vehicles and options. You could tell he was VERY knowledgeable and cared very much about what was best for me and my family, not just making a sale. Jonathan from the service department came by a number of times during our time there and provided some valuable recommendations for us to consider as well. We’ve bought cars from South Oak before , and will continue to do so because of the people like that who work there. More

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Very Good Car Buying Experience We have worked with Jim Matt on a couple of automobile purchases so far. He knows his cars, especially the entertainment systems. We just purchased We have worked with Jim Matt on a couple of automobile purchases so far. He knows his cars, especially the entertainment systems. We just purchased a Jeep Grand Cherokee in November. Jim found the car with the options we were looking for, handled the trade-in evaluation, was clear on the price of the car and what rebates we would qualify for, and what financing options we would have. It made the car buying process pleasant. More

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Less hassle didn’t wait long and I was early Thank you south oak dodge Better then any other dealers they told we booked for weeks but at south oak dodge they got it in quick and gave me a loaner Thank you south oak dodge Better then any other dealers they told we booked for weeks but at south oak dodge they got it in quick and gave me a loaner More

by rafati0682 Verified Customer Verified Customer

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Great ,on time service. Very knowledgeable associates Everyone was so friendly There’s Competitive pricing Good location Easy to get to Service c ,on time service. Very knowledgeable associates Everyone was so friendly There’s Competitive pricing Good location Easy to get to Service center waiting area was clean More

by dawson21139 Verified Customer Verified Customer

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Great service experience! Service was done in a fast and timely manner! Every person in the service department is friendly and professional! Never have a problem with the servi Service was done in a fast and timely manner! Every person in the service department is friendly and professional! Never have a problem with the service department. More

by Jeep Verified Customer Verified Customer

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Under promise, Over deliver The service department was neat and clean, always a good sign. When people care about their workspace it reflects pride. Everyone there was cordial The service department was neat and clean, always a good sign. When people care about their workspace it reflects pride. Everyone there was cordial and professional. But moreover, did the job on my car perfectly, and quicker than promised. Highly recommend. More

by Bill Verified Customer Verified Customer

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Just what I needed! Today the service department was on top of there schedule. My last visit left me concerned, but service clerk Joe was destine to make sure I knew tha Today the service department was on top of there schedule. My last visit left me concerned, but service clerk Joe was destine to make sure I knew that Customer Service is their first priority! I have been a customer for 7 years and it’s great to still feel valued! Plus Great Movie and Popcorn while I waited. More

by mrceo41 Verified Customer Verified Customer

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Awesome, Professional, Delivers as Promised My title to this response sums my experience with South Oak Dodge Chrysler Jeep! In my over 30 years of car ownership, I have NEVER had my car service My title to this response sums my experience with South Oak Dodge Chrysler Jeep! In my over 30 years of car ownership, I have NEVER had my car serviced at a dealership until NOW. I am an owner of 23 months and for the first tine in my life, I will only go to them, my dealer. Needless to say, I am a VERY satisfied customer. I love their professionalism, their accuracy, the level of information they provide, and their timeliness. I could not be happier. More

by alshaw09 Verified Customer Verified Customer

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Customer service deprived I believe jaime to be knowledgeable however he should not interface with the public. He is a whiny temperamental maladjusted man with no patience. Th I believe jaime to be knowledgeable however he should not interface with the public. He is a whiny temperamental maladjusted man with no patience. This employee puts limits on his customer service output: refusing to call your extended warranty plan; being disgruntled about sending faxes for payment and complaining to the customer about how much of his life he can't get back. More

by rossleybradley Verified Customer Verified Customer

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