Jonathan Cox
Jonathan Cox at Ed Morse Delray Toyota
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Jonathan Cox

Director of Client Relations

Ed Morse Delray Toyota

2800 South Federal Highway
Delray Beach, FL 33483

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4.8
64 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

4.8

64 Reviews

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64 Reviews of Jonathan Cox

October 26, 2024

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Employee Rating

I recently purchased a new RAV4 XLE from Ed Morse Delray Toyota and had an excellent experience. My salesperson, Daniel Crespo, was incredibly personable and professional. He demonstrated great patience thr More

by Kay17bri
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jim (Big Jim) Riger, Justin French, Nicole Minello , Jamila ( internet department). Daniel Crespo ( sales associate).

Oct 28, 2024

Ed Morse Delray Toyota responded

We're thrilled to hear about your excellent experience with Daniel Crespo and Nicole Minello at Ed Morse Delray Toyota, and we appreciate your recommendation! Ed Morse Corporate Offices

October 25, 2024

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Employee Rating

I recently purchased a new RAV4 XLE from Ed Morse Delray Toyota and had an excellent experience. My salesperson, Daniel Crespo, was incredibly personable and professional. He demonstrated great patience thr More

by Edward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jim (Big Jim) Riger, Justin French, Gabby Verdesoto, Nicole Minello , Jamila ( internet department). Daniel Crespo ( sales associate).

Oct 28, 2024

Ed Morse Delray Toyota responded

We're thrilled to hear about your excellent experience with Daniel Crespo and Nicole Minello at Ed Morse Delray Toyota, and we appreciate your recommendation! Ed Morse Corporate Offices

September 23, 2024

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I recently purchased a 2024 Corolla Cross from Daniel Crespo at Ed Morse Delray Toyota, trading in my 2023 GR 86. Initially, I wasn’t planning to make the deal that day, but Daniel went above and beyond More

by alcionefoliva
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 24, 2024

Ed Morse Delray Toyota responded

Thank you for your review! We’re thrilled Daniel Crespo provided exceptional service and made your 2024 Corolla Cross purchase a great experience. We appreciate your recommendation and hope you enjoy your new vehicle! Ed Morse Delray Toyota

September 12, 2024

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I recently purchased a car from Daniel at Toyota Delray Beach, and the entire experience was fantastic! From start to finish, the process was smooth and easy. All the paperwork was handled quickly and effi More

by Renato santos
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pierce, Jim (Big Jim) Riger, Anthony Katzelnik, Justin French, Gabby Verdesoto, Nicole Minello , Daniel Crespo (sales associate). Omar (business manager). Danielle (service) . DEE (internet department).

Sep 13, 2024

Ed Morse Delray Toyota responded

Thank you for your kind words about Daniel and the team at Ed Morse Delray Toyota! We're delighted to hear that your car-buying experience was smooth and easy, and that everyone was friendly and professional. It’s great to know Daniel went above and beyond to ensure your satisfaction. We truly appreciate your support and look forward to welcoming you back for your next vehicle!

June 11, 2024

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I bought a 2021 used Rav 4. I needed a second key the staff and manager Jim riger reached out to me. They sent a locksmith to my house to make me a key. Thank you I am a satisfi More

by christopher cinque
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jim (Big Jim) Riger, Sam Saban

Jun 20, 2024

Ed Morse Delray Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with Jim. We look forward to serving you again in the future at Ed Morse Delray Toyota. Ed Morse Corporate Offices.

April 16, 2024

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There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce More

by eddie
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: John Kirschner, Jim (Big Jim) Riger, Anthony Katzelnik, Justin French, Jovani Caprio, Taylor Atallo , Bruce Rosenberg, Esteban Ruiz, Josh Tucker, Stacy ? was very good but it wasn't her decision

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

Apr 16, 2024

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

September 01, 2023

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There very professional and experienced in what there doing they answered all my questions and were very timely More

by Bluh20
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Recommend Dealer
Yes
Sep 05, 2023

Ed Morse Delray Toyota responded

We are happy to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

May 22, 2023

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Carlos Quezada, Esteban Ruiz y Nicole Minello fueron mi equipo de trabajo, el trato que recibí el día de hoy sobre pasa mis expectativas, excelente servicio al cliente y mucho mejor que mis pasadas experie More

by garciaelmar0
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Minello , Carlos Quezada, Esteban Ruiz

May 23, 2023

Ed Morse Delray Toyota responded

Estamos muy contentos de saber de su gran experiencia! Gracias por tomarse el tiempo para compartirlo con nosotros. Oficinas corporativas de Ed Morse

May 20, 2023

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The office Manager Taylor Postín was very responsive with my concern that I was not satisfied with my Tundra SR5 lease, finally the Ed Morse Delray Toyota Management gave me different options and today I am More

by natalio.fraioli
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Minello , Carlos Quezada, Esteban Ruiz, Jody

May 22, 2023

Ed Morse Delray Toyota responded

We are pleased to hear of your great experience with Carlos! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

May 19, 2023

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Carlos was my salesman Tyler was the finance manager and jovani was my sales manager. I came in early before they open but Carlos came anyway to help me. I didn’t expect to leave with a car but not only the More

by ederorelus
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jovani Caprio, Tyler Burnette, Thiany Galan , Carlos Quezada

May 22, 2023

Ed Morse Delray Toyota responded

We are pleased to hear of your great experience with Carlos and Tyler! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

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