Jonathan Corey

Very professional. Always does a great job and very nice staff. Great service and fast Always does a great job and very nice staff. Great service and fast More

by STEPHANIEB.1120 Verified Customer Verified Customer

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I had a great experience at Russ Darrell. The service department is very knowledgeable of all repairs to be done. My service advisor. Miranda was awesome. They sent me a video when the work w The service department is very knowledgeable of all repairs to be done. My service advisor. Miranda was awesome. They sent me a video when the work was complete. Look forward to being a valued customer. More

by CHRISMCDONALD30 Verified Customer Verified Customer

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Unethical, immoral, bad business practices, nonexistent customer service, liars, unhelpful, no empathy/sympathy, only care about making sales not creating customers for life, not willing to go to bat for y customer service, liars, unhelpful, no empathy/sympathy, only care about making sales not creating customers for life, not willing to go to bat for you, crooked dealership More

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Everyone was very friendly, professional, and knowledgeable. My purchasing process was easy and timely, even with a few computer glitches to their software that added some time to the paperwork. knowledgeable. My purchasing process was easy and timely, even with a few computer glitches to their software that added some time to the paperwork. I had my two boys with me - ages 5 and 7 - and the staff was welcoming and helpful when they got a little squirrely near the end. A great and efficient car buying experience! More

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I was very unhappy with the way the extended warranty was pushed even after I said multiple times that I didn't want it. I don't feel this is a reflection on the salesperson or the finance person that I work pushed even after I said multiple times that I didn't want it. I don't feel this is a reflection on the salesperson or the finance person that I worked with. I believe this is a problem with what they are directed to do by management. More

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My 6th purchase in 10 years at Russ Darrow. As always great sales people and the finance manager gets the job done. As always great sales people and the finance manager gets the job done. More

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A absolute great buying experience. Friendly staff , clean showroom . Lots of cars to pick from Friendly staff , clean showroom . Lots of cars to pick from More

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Everyone was super professional and did their best to get me rolling in my new to me Ram! me rolling in my new to me Ram! More

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Shaun Wilson was knowledgable, respectful, funny and overall wonderful! he helped us find our perfect vehicle! overall wonderful! he helped us find our perfect vehicle! More

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Stay away! ! Purchased a vehicle and had problems immediately, the touch screen wasn't working and the suspension is off. I was told that they had 2 service tech ! Purchased a vehicle and had problems immediately, the touch screen wasn't working and the suspension is off. I was told that they had 2 service techs take my vehicle out and could not replicate the problem. I drive through the city streets feeling like I am on a boat, rocking side to side and the rear end swinging side to side. Supposedly they said they replaced the touch screen, yet I still have problems with it. It took them 2 weeks to do this and I was told they would contact me to let me know what was going on, but no one called. They had me contact a different dealership that dealt with my vehicle and explain the problem. I did that, and was told that they would talk to the techs and get back to me. No one did. I ended up calling them, to find out that the service person I talked to contacted the service rep where I purchased the vehicle and explained to them what needed to be done and that they needed to contact me to make arrangements to fix the problem. 2 days later and I am still waiting for someone to contact me. More

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