Jonathan Corey

Unethical, immoral, bad business practices, nonexistent customer service, liars, unhelpful, no empathy/sympathy, only care about making sales not creating customers for life, not willing to go to bat for y customer service, liars, unhelpful, no empathy/sympathy, only care about making sales not creating customers for life, not willing to go to bat for you, crooked dealership More

Report | Print

I was very unhappy with the way the extended warranty was pushed even after I said multiple times that I didn't want it. I don't feel this is a reflection on the salesperson or the finance person that I work pushed even after I said multiple times that I didn't want it. I don't feel this is a reflection on the salesperson or the finance person that I worked with. I believe this is a problem with what they are directed to do by management. More

Report | Print

Everyone was very friendly, professional, and knowledgeable. My purchasing process was easy and timely, even with a few computer glitches to their software that added some time to the paperwork. knowledgeable. My purchasing process was easy and timely, even with a few computer glitches to their software that added some time to the paperwork. I had my two boys with me - ages 5 and 7 - and the staff was welcoming and helpful when they got a little squirrely near the end. A great and efficient car buying experience! More

Report | Print

My 6th purchase in 10 years at Russ Darrow. As always great sales people and the finance manager gets the job done. As always great sales people and the finance manager gets the job done. More

Report | Print

A absolute great buying experience. Friendly staff , clean showroom . Lots of cars to pick from Friendly staff , clean showroom . Lots of cars to pick from More

Report | Print

Everyone was super professional and did their best to get me rolling in my new to me Ram! me rolling in my new to me Ram! More

Report | Print

Shaun Wilson was knowledgable, respectful, funny and overall wonderful! he helped us find our perfect vehicle! overall wonderful! he helped us find our perfect vehicle! More

Report | Print

Stay away! ! Purchased a vehicle and had problems immediately, the touch screen wasn't working and the suspension is off. I was told that they had 2 service tech ! Purchased a vehicle and had problems immediately, the touch screen wasn't working and the suspension is off. I was told that they had 2 service techs take my vehicle out and could not replicate the problem. I drive through the city streets feeling like I am on a boat, rocking side to side and the rear end swinging side to side. Supposedly they said they replaced the touch screen, yet I still have problems with it. It took them 2 weeks to do this and I was told they would contact me to let me know what was going on, but no one called. They had me contact a different dealership that dealt with my vehicle and explain the problem. I did that, and was told that they would talk to the techs and get back to me. No one did. I ended up calling them, to find out that the service person I talked to contacted the service rep where I purchased the vehicle and explained to them what needed to be done and that they needed to contact me to make arrangements to fix the problem. 2 days later and I am still waiting for someone to contact me. More

Report | Print

Kyle was a joy to work with while buying my new RAM Truck! Not your typical pushy robot script sales man. If you find yourself at Russ Darrow in West Bend Wi. looking to get into a new car or truck, I Truck! Not your typical pushy robot script sales man. If you find yourself at Russ Darrow in West Bend Wi. looking to get into a new car or truck, I would suggest you gravitate towards him. More

Report | Print

Great great GREAT! !!! VERY POLITE TOO. RUSS DARROW WEST BEND IS A DEALERSHIP I HIGHLY WOULD RECOMMEND WHEN ASKED. !!! VERY POLITE TOO. RUSS DARROW WEST BEND IS A DEALERSHIP I HIGHLY WOULD RECOMMEND WHEN ASKED. More

Report | Print