Jonathan Conn

While my car was in service (oil change and new rims) I was brought a rental which had a flat tire when it was pulled up front. The second rental brought to me had a flat within a couple hours of driving o was brought a rental which had a flat tire when it was pulled up front. The second rental brought to me had a flat within a couple hours of driving off the premises. I didn’t hit anything and called the service manager to express my concerns that this tire may have also been damaged prior to leaving the lot. I patched the tire and retuned it. They said I should have inspected the tires prior to leaving and my honesty would result in a 200 + bill. I would imagine this would have been difficult for any customer to inspect without the car being lifted. I also doubt they would have noticed if I hadn’t mentioned it since They had no inspection paperwork to share with me where their team inspected the car prior to handing off to me. All that was done was a quick walk around. It took the service manager several days to respond and when I expressed how his response would challenge future business with Tom Gill including the new car I was buying and upcoming paint job etc. (not to mention I just purchased a brand new blazer from them) I never received another response from anyone on their team after I sent this message. I then messaged the sales team letting them know I would no longer move forward with future purchase. The service manager still has not responded More

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I had a great experience and professional experience at Tom Gill Chevrolet in Florence Ky. I worked with Jessica Hensley in Sales and could not be more pleased how the entire transaction took place. Very Tom Gill Chevrolet in Florence Ky. I worked with Jessica Hensley in Sales and could not be more pleased how the entire transaction took place. Very professional, very thorough, very friendly. Took the time to answer questions and fixed problems from her end as well. I wanted to take my time and make sure I understood everything. This is not a 6 Star review, it’s a 20 Star review! Thank you Shelly for your help and your time!!! More

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Everyone was nice. They worked with me on what I wanted and the price.i would recommend them to anyone. They worked with me on what I wanted and the price.i would recommend them to anyone. More

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Excellent experience with Jessika! Couldn’t have asked for better. She was patient and so very helpful! Can’t recommend enough. Couldn’t have asked for better. She was patient and so very helpful! Can’t recommend enough. More

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The easiest car buying experience I've ever had. Cheyenne Collins was terrific, she made me feel very comfortable. Would recommend to friends and family for sure. Cheyenne Collins was terrific, she made me feel very comfortable. Would recommend to friends and family for sure. More

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Matt was friendly, professional and patient the way through the process.thank you so much. through the process.thank you so much. More

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Chris was very friendly and great to work with. I’d highly recommend him to my friends and family when they are looking for a new or used car or truck to buy. I’d highly recommend him to my friends and family when they are looking for a new or used car or truck to buy. More

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Loved the experience so much! Ryan is awesome and Levina is pretty cool too. Thanks. Ryan is awesome and Levina is pretty cool too. Thanks. More

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Very nice and helpful.worked with me.Helped me understand things.Thank you very much. things.Thank you very much. More

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Jessika was fast and able to get me a great deal on a car and accept my trade in, all without me having to leave my house in Lexington. Super easy process! and accept my trade in, all without me having to leave my house in Lexington. Super easy process! More

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