Jonathan Chouest

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We sincerely regret the inconvenience and frustration caused by the improper installation of the drain plug following your recent service. We understand the importance of ensuring your vehicle is in top condition, especially given the distance you had to travel. I am very grateful that we were able to reach you & have been able to resolve your concerns. We look forward to redeeming your confidence in us in the future. Please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com or 225-408-2150 if there is anything else you need.

Price LeBlanc Lexus responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. It's wonderful to know that our mechanic, staff, and reception team met your expectations and made you a happy customer. Your satisfaction is our top priority, and your feedback is greatly appreciated.

Price LeBlanc Lexus responded

Thank you for sharing your experience. We genuinely appreciate your feedback and apologize for any inconvenience you faced. Your comments are important to us, and we take them seriously as we strive to provide the best service possible. Please reach out to our Service Manager, Michael Hutchinson at mhutchinson@leblancauto.com or (225) 408-2205.

Price LeBlanc Lexus responded

Thank you for sharing your experience with us, Kent. We're glad to hear you enjoyed the comfort and amenities of our service waiting area. However, we regret that your recent visit did not meet the high standard of service you’ve come to expect from us. Your feedback about the service advisor experience is invaluable, and we appreciate you bringing this to our attention. If you would like to elaborate further on your experience please don't hesitate to reach out to Michael Hutchinson at mhutchinson@leblancauto.com or (225) 408-2205.

Price LeBlanc Lexus responded

Thank you, JRBELL04, for taking the time to share your feedback. We're so happy our service staff made a positive impression and that the service was both transparent and efficient. Your kind words are truly appreciated!

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review, LMC1959! We are pleased to hear that Hannah provided you with great service and that our team was able to meet your expectations. We look forward to welcoming you back for your next service appointment.

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a positive review, Tirajack! We are thrilled to hear that your experience with Johnathan was top tier and that he was great to work with. We appreciate your kind words and look forward to serving you again in the future.

Price LeBlanc Lexus responded

Thank you so much for your continued loyalty, Jerry! We are happy to hear that you have had such positive experiences with us and consider us the best. We truly appreciate your kind words and look forward to serving you again.

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our service department at Price LeBlanc Lexus. We appreciate your feedback and hope to continue providing you with excellent service in the future.

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that Hannah and Brooke provided you with excellent service. We appreciate your kind words and look forward to serving you again in the future.