

182 Reviews
Write a Review182 Reviews of Jonathan Chouest
April 15, 2025
Everyone was great, on time, took care of our service call, would recommend all of them call, would recommend all of them More
Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Sarah Sarfaraz, Hannah Prahter, Kathryn Venable
April 03, 2025
I just bought a new Lexus because of the service department. It is the absolute best service department anywhere. The people here have always thoroughly explained everything. They are honest and rel department. It is the absolute best service department anywhere. The people here have always thoroughly explained everything. They are honest and reliable. The best thing about the service department is the personal service I received. They care about your comfort and are attentive to your needs. From the moment you pull up at the service department, you are greeted with smiling faces. As a single woman, I can’t imagine not having them in my life. More
Other Employees Tagged: Brooke Bercegeay, Sandy Waters, Sarah Sarfaraz , Mike -manager of service.
March 28, 2025
They got me in and out of dealership and kept me informed on progress of servicing. No sales pitch on service additions on progress of servicing. No sales pitch on service additions More
Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay
March 23, 2025
I just used 1 1/2 hrs to find out why my car was leaking oil. I just had a 30000 mile check up for 600 plus dollars. The drain plug was not put on properly which resulted in the leak. I live 60 + miles from oil. I just had a 30000 mile check up for 600 plus dollars. The drain plug was not put on properly which resulted in the leak. I live 60 + miles from BR so was afraid to drive back there with the leak. More
March 18, 2025
Customer service was fine. Days after the service I noticed oil leaking from my vehicle. Upon further investigation, I found the oil drain plug to be loose causing the leak. I Days after the service I noticed oil leaking from my vehicle. Upon further investigation, I found the oil drain plug to be loose causing the leak. I called to speak to the service department and was asked to leave a message and 5 days later I have not had my call returned. Very dissatisfied. More
March 16, 2025
The service waiting area is very comfortable and has a nice selection of drinks and snacks, however, I've found that the quality of the service advisors has declined. Normally a service advisor finds me w nice selection of drinks and snacks, however, I've found that the quality of the service advisors has declined. Normally a service advisor finds me within 5 minutes of arriving and discusses the work that needs to be done, but that was not done this time. More

