Jonathan Charles

Outstanding Sales Department My husband and I recently purchased our first Mercedes from Michele Batta at EuroMotorcars Germantown. She was OUTSTANDING! Even though we didn't sche My husband and I recently purchased our first Mercedes from Michele Batta at EuroMotorcars Germantown. She was OUTSTANDING! Even though we didn't schedule an appointment and came in close to closing, she took her time and showed us the features of the car I was interested in. Michele is a long-time Mercedes owner and really knows the brand. We had a lot of fun during the test drive with her. She was funny and patient and really made me feel comfortable. She made our experience the best of any we've had at a car dealership. (I have to say that as a woman, I have never been catered to at a car dealership before going to EuroMotorcars.) Then she introduced us to the General Manager Scott Weber and the New Car Sales Manager Matt Dolesh. They were also OUTSTANDING! Scott answered a lot of my questions, and Matt went above and beyond to help us and gave us an amazing deal. (I still can't believe the deal we got!) Michele, Matt, and Rambod Gharib in finance even stayed late so we could take our new baby home that night. Rambod was very kind and patient while I asked a boat load of questions. He really took his time in explaining the terms of the lease. When we came back the next day to pick up our Garmin chip, Jon Charles took time to show us the rest of the tech features in our car. He was fantastic! Honestly, I have to say that I was pleasantly surprised at how great our experience was. Everyone working at EuroMotorcars wears a smile and treats you like family. Even Alex Benitez (sales) who wasn't directly involved in our sale came over just to chit chat and congratulate us. We love our new Benz, and I can’t imagine driving any other brand in the future. We will definitely send more business their way. THEY ARE THE ABSOLUTE BEST! ASK FOR MICHELE! More

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Best Car Dealership in Maryland Jonathan Charles and Scott Weber are the most knowledgable and honest sales people in Maryland. I have purchased over 6 cars and enjoy my relationshi Jonathan Charles and Scott Weber are the most knowledgable and honest sales people in Maryland. I have purchased over 6 cars and enjoy my relationship with them. More

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Outstanding Experience for the second time! Have you ever thought about buying a vehicle 1,600 miles from where you live? Well, we just did it for the second time and the experience was outstand Have you ever thought about buying a vehicle 1,600 miles from where you live? Well, we just did it for the second time and the experience was outstanding. Both Jon Charles and Scott Weber made the buying experience simple, easy and seamless, especially for the distance. In fact, this is the second time in the past 5 1/2 years we have bought a vehicle from EuroMotorscars Germantown. You may think how can I get the personal touch that I really need and want? How do I accept delivery? How do I learn about all of the features of the new GLS? Well, Jon exceeded our expectations on each of these concerns. Jon was extremely understanding on each of the concerns we had and made sure all of these were answered to our satisfaction. The negotiations were seamless. Jon set the delivery up with the trucking company and the truck driver was very professional and courteous while communicating with us the entire time during the transport. Thanks Jon and Scott for another great experience! Oh, by the way, we LOVE our 2017 GLS!!!!!!!!!!!!! More

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Another Pleasant Experience Purchased our 2nd GLK250 in the last 4-months. What a GREAT all around vehicle. And as with every experience in the past, the team at Euromotors, made Purchased our 2nd GLK250 in the last 4-months. What a GREAT all around vehicle. And as with every experience in the past, the team at Euromotors, made this an enjoyable and fun experience. More

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Super People make this a Great Dealership Just purchased a new 2015 GLK250 BlueTEC. What a GREAT vehicle!! It's the 12th Mercedes that my family has purchased and each one was a pleasant exper Just purchased a new 2015 GLK250 BlueTEC. What a GREAT vehicle!! It's the 12th Mercedes that my family has purchased and each one was a pleasant experience. I have been working with Jon Charles for 12 years and Euromotors for 10. Jon is a true professional and very knowledgable but most importantly listens to my needs and presents options to fit my needs. Jon Charles, Scott Weber & Al Hoomani make doing business a fun and most enjoyable experience. Also Poppy who preps the vehicles for delivery does a great job and is always smiling and extremely helpful. Service has also been excellent to work with, in particular Joe Guzman. More

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My first visit with EuroMotors of Germantown was the service department (Dave Hutchinson) with my 2011 SLK. From "check-in" to "check out" Dave and the entire staff went above and beyond to make sure t service department (Dave Hutchinson) with my 2011 SLK. From "check-in" to "check out" Dave and the entire staff went above and beyond to make sure that I was not only comfortable waiting, but kept me informed with frequent status updates. It also helped that they have a "5-star" waiting area! That was a huge reason my wife and I went back to EuroMotors in Germantown when we decided to trade-in the 2011 on a 2014. Jon Charles, our sales consultant was fantastic to work with from start to finish. He was extremely knowledgable and paid attention to exactly what we wanted, making the entire process a pleasant experience. Narsh Smith, the finance manager, was also very personable and made the transfer and final paperwork quick, smooth and painless! Even the young man (sorry, I didn't get his name) transferring my organzational plates did it with a huge smile and paid attention to detail. I will and already have recommended EuroMotors of Germantown to friends & family. Excellent job by everyone! More

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My primary contacts at EuroMotorCars Germantown are Scott Weber, sales manager; Charles Estelle, service counselor; and Jon Charles, sales professional. My recent visit to the dealership was a regular servic Weber, sales manager; Charles Estelle, service counselor; and Jon Charles, sales professional. My recent visit to the dealership was a regular service call. The process at this dealership could not be more streamlined, and the people, wall-to-wall, present themselves in exceedingly professional fashion. The process of renting a car for the day while my Mercedes is being serviced is smoother than ever. It shouldn't surprise visitors that a Mercedes dealer won't be the cheapest in town, but you get what you pay for. My first choice is EuroMotorCars Germantown. More

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