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Jonathan Castillo
Jonathan Castillo at Camelback Toyota
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Jonathan Castillo

Sales Manager

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.5
21 Reviews
4.5

21 Reviews

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21 Reviews of Jonathan Castillo

October 31, 2024

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Employee Rating

I received very friendly and attentive service from Damian, and he went the extra mile to educate me on one of the car features. More

by KTINAZ
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Recommend Dealer
Yes

Other Employees Tagged: Lou Alsaadi

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Nov 01, 2024

Camelback Toyota responded

Thank you for sharing your positive experience! We’re thrilled to hear that Damian provided you with friendly and attentive service and took the time to educate you about your car's features. We appreciate your feedback and look forward to assisting you again in the future!

October 29, 2024

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Best dealer in phoenix , they have more vehicles in phoenix area, all staff are very helpful More

by HARRISONDAYSINN
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Latour

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Oct 30, 2024

Camelback Toyota responded

Thanks for the awesome feedback! We're thrilled to hear that you had a great experience with our team and found our selection outstanding. Your support means a lot to us, and we look forward to serving you again!

October 19, 2024

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I got a 2020 camry drive it for 2 weeks steering wheel was shaking they say was nothing I take back again finely cut the rotors but they didn't want to change the pads 40% life left ...and they didn't dis More

by Jose Navarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mayra Flores, Antonio Flores, Larry Ajayi, Eli Cid, Maryam Azari, Daniel Conway, Ryan Chan

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Oct 24, 2024

Camelback Toyota responded

Jose, we understand how concerning it can be when issues arise with your vehicle, and we appreciate your patience throughout this process. We aim to provide thorough and professional service to all our customers, and it's disappointing to hear that we fell short in your case. We want to ensure your concerns are addressed properly. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

Oct 22, 2024

Jose Navarro responded

I talk to several employees nobody wanted to do nothing....i talk to corporate 3 times nobody wanted to do nothing ..we are just a pot of gold..be responsible for what you sale...60 dls brake pads they refused to replace I waisted my time talk to 2 many employees not again

October 14, 2024

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I love working with the General Manager, Robby Motz and his incredible team including my Service Agent “Q”. TY! More

by ingridj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Spector

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Oct 15, 2024

Camelback Toyota responded

Ingrid, we’re thrilled to hear you had such a positive experience with Robby and Q! Our team works hard to provide top-notch service, and your feedback is greatly appreciated. Thank you for sharing your thoughts!

October 01, 2024

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Great service Great customer service thank you so much I highly recommend attention to detail More

by franks1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dinwid, Mayra Flores, Antonio Flores, Larry Ajayi, Terrance Borthwell, Eli Cid, Maryam Azari, Daniel Conway, Ryan Chan

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Oct 02, 2024

Camelback Toyota responded

Thanks, Frank! We’re thrilled to hear you enjoyed our service and appreciated the attention to detail. Your recommendation means a lot to us. We look forward to serving you again!

August 11, 2024

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Caleb Johnson Wesley and Johnathon were very kind and made sure I was happy with my car. More

by javaughn.thomas
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Johnson , Wesley Evans

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August 07, 2024

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They were all very nice and have very good customer service with everyone and very cool More

by AUSTINGRAVES324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Johnson, Jim Dinwid, Lou Alsaadi, Larry Ajayi, Terrance Borthwell, Eli Cid, Maryam Azari, Daniel Conway, Ryan Chan

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June 25, 2024

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The oil change was done in a very timely matter. I will bring my car back again for another oil change More

by michaelmay1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Dinwid, Mayra Flores, Antonio Flores, Larry Ajayi, Terrance Borthwell, Eli Cid, Maryam Azari, Daniel Conway, Ryan Chan

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June 14, 2024

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Yh my in kajolo just want to say thank you for service it was the best More

by BYAMUNGURAPHAEL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Ajayi, Terrance Borthwell, Johan Vielma, Tanner Whitworth, Eli Cid, Maryam Azari, Daniel Conway, Ever Valenzuela, Ryan Chan

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Jun 17, 2024

Camelback Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had the best service experience with us. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

June 06, 2024

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Employee Rating

Couldn’t be happier with the service I received from Cammeron- he was communicative and efficient. Thank you so much! More

by kelly06copeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Ajayi, Terrance Borthwell, Maryam Azari, Ryan Chan , Camron Clark

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