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Jonathan Castillo

Overview Reviews (26) Inventory (379)

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Jonathan Castillo

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Jonathan Castillo

Sales Manager

Camelback Toyota

1550 East Camelback Road
Phoenix, AZ 85014

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4.6

26 Reviews

Overview Reviews (26) Inventory (379)

4.6

26 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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26 Reviews of Jonathan Castillo

March 12, 2025

Dealership Rating

Employee Rating

Generally the service is excellent and the price more expensive compared to others.and the service they recommended is a lot expensive compared to others.and the service they recommended is a lot More

by GBEMNET

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Dinwid, Lou Alsaadi, Antonio Flores, Larry Ajayi, Terrance Borthwell, Eli Cid, Maryam Azari, Daniel Conway, Ryan Chan

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Mar 13, 2025 -

Camelback Toyota responded

Thank you! We're thrilled to hear you enjoyed our excellent service. We strive to provide value that makes a difference, and it’s great to know you appreciate our recommendations. Your feedback motivates us to keep raising the bar!

February 21, 2025

Dealership Rating

Employee Rating

Caleb was and is amazing he changed me and my children’s life I pray he never leaves camelback Toyato life I pray he never leaves camelback Toyato More

by brookiewinston7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Dinwid, Caleb Johnson, Antonio Flores, Larry Ajayi, Terrance Borthwell, Eli Cid, Maryam Azari, Daniel Conway, Ryan Chan

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Feb 24, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear about the positive impact Caleb has had on you and your family. Our team is dedicated to providing excellent service, and it’s great to know we’re making a difference. We appreciate your support!

December 12, 2024

Dealership Rating

Employee Rating

Great service great service that’s why I will always go there no matter if my regular service man is not there. there no matter if my regular service man is not there. More

by SANDY7BILl at aolco

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 13, 2024 -

Camelback Toyota responded

Sandy, thank you for the fantastic review! We’re thrilled to hear you consistently have a great experience with our team. Your loyalty means a lot to us, and we look forward to serving you again soon!

November 26, 2024

Dealership Rating

Employee Rating

Truly helpful. Kind staff and lots of amenities while you wait for your new treasure, your new Toyota! Kind staff and lots of amenities while you wait for your new treasure, your new Toyota! More

by JEFF.THUERAUF

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Johnson, Larry Ajayi, Terrance Borthwell, Eli Cid, Maryam Azari, Ryan Chan

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Nov 27, 2024 -

Camelback Toyota responded

Thanks, Jeff! We're thrilled to hear you had a great experience with our team. We strive to make your time with us enjoyable, and it’s fantastic to know you appreciated the amenities. Enjoy your new Toyota!

November 25, 2024

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Employee Rating

Great Customer Service. The whole team was great. A very pleasant experience. Thank you. A.R. The whole team was great. A very pleasant experience. Thank you. A.R. More

by ALEJANDRAASHLEY2018

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larry Ajayi, Terrance Borthwell, Maryam Azari, Daniel Conway, Ryan Chan

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Nov 27, 2024 -

Camelback Toyota responded

Thank you, Alejandra! We're thrilled to hear you had such a positive experience with our team. Your kind words about our customer service truly motivate us to keep delivering great service. We look forward to serving you again!

November 15, 2024

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Employee Rating

As soon I denied services they recommended everything changed. It’s all about the make money of you if not no customer service at all changed. It’s all about the make money of you if not no customer service at all More

by Nasrat

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 18, 2024 -

Camelback Toyota responded

We appreciate your feedback. We're sorry to hear about your experience. Our goal is to provide consistent support to all customers, regardless of their choices. We value your input and will work to improve our services. Thank you for sharing your thoughts with us!

October 31, 2024

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Employee Rating

I received very friendly and attentive service from Damian, and he went the extra mile to educate me on one of the car features. Damian, and he went the extra mile to educate me on one of the car features. More

by KTINAZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lou Alsaadi

Report | Print

Nov 01, 2024 -

Camelback Toyota responded

Thank you for sharing your positive experience! We’re thrilled to hear that Damian provided you with friendly and attentive service and took the time to educate you about your car's features. We appreciate your feedback and look forward to assisting you again in the future!

October 29, 2024

Dealership Rating

Employee Rating

Best dealer in phoenix , they have more vehicles in phoenix area, all staff are very helpful phoenix area, all staff are very helpful More

by HARRISONDAYSINN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Latour

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Oct 30, 2024 -

Camelback Toyota responded

Thanks for the awesome feedback! We're thrilled to hear that you had a great experience with our team and found our selection outstanding. Your support means a lot to us, and we look forward to serving you again!

October 14, 2024

Dealership Rating

Employee Rating

I love working with the General Manager, Robby Motz and his incredible team including my Service Agent “Q”. TY! his incredible team including my Service Agent “Q”. TY! More

by ingridj52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Spector

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Oct 15, 2024 -

Camelback Toyota responded

Ingrid, we’re thrilled to hear you had such a positive experience with Robby and Q! Our team works hard to provide top-notch service, and your feedback is greatly appreciated. Thank you for sharing your thoughts!

October 01, 2024

Dealership Rating

Employee Rating

Great service Great customer service thank you so much I highly recommend attention to detail highly recommend attention to detail More

by franks1071

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Dinwid, Mayra Flores, Antonio Flores, Larry Ajayi, Terrance Borthwell, Eli Cid, Maryam Azari, Daniel Conway, Ryan Chan

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Oct 02, 2024 -

Camelback Toyota responded

Thanks, Frank! We’re thrilled to hear you enjoyed our service and appreciated the attention to detail. Your recommendation means a lot to us. We look forward to serving you again!

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