Jon Thomas
Jon Thomas at Marietta Toyota

Jon Thomas

Service Manager

Marietta Toyota

750 Cobb Pkwy SE
Marietta, GA 30060

4.8
111 Reviews
4.8

111 Reviews

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111 Reviews of Jon Thomas

January 16, 2025

Dealership Rating
Employee Rating

By far one of the best around! Service is great, no hidden agenda or hidden pricing. Always willing to go above and beyond!! More

by mcampisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Marietta Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience and that Jon Thomas went above and beyond to assist you. It means so much to know you trust our service and straightforward pricing. As a friendly reminder, your next maintenance visit is due in 6 months or 5,000 miles, whichever comes first. We've been here for you, and we'll continue to be here for all your Toyota needs. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 05, 2025

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Employee Rating

I was well taking care as soon I have arrived on my appointment day , fast service. Highly recommend More

by Maidoki7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

Jan 06, 2025

Marietta Toyota responded

Thank you for your wonderful 5-star review! We’re thrilled to hear you felt well taken care of from the moment you arrived for your appointment and that our team provided fast and efficient service. Your recommendation means so much to us! Just a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

January 03, 2025

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Employee Rating

Really quality service provided. The associate was awesome! I felt quite comfortable there . I am not going anywhere else More

by codsky54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Marietta Toyota responded

Thank you for your fantastic review! We're thrilled to hear that you felt comfortable and received quality service from our team. It means a lot to us that you’ve chosen Marietta Toyota as your go-to for servicing your Toyota. As a friendly reminder, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here, and we'll be here for you. Happy New Year! Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

August 09, 2024

Dealership Rating
Employee Rating

Staff is friendly, got me in and out in an hour and a half tops More

by ejjohnlovenit2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

Aug 12, 2024

Marietta Toyota responded

Thank you, John, for the great review! We're glad to hear that our staff was able to provide you with efficient and friendly service. Remember, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We've been here and we'll continue to be here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

August 03, 2024

Dealership Rating
Employee Rating

Quick service Clean environment Good people Alex did great handling things Go to Alex for service More

by Rey rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Marietta Toyota responded

Thank you for the wonderful review, Rey! We're thrilled to hear about your positive experience with Alex and the team during your visit to Marietta Toyota. It’s great to know you found our environment welcoming and our service quick. Don't forget, your first maintenance visit is due in 6 months or after 5,000 miles, whichever comes first. We've been here, and we'll be here for you. Safe travels, and remember, we're just a click, phone call, or visit away!

April 04, 2024

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Employee Rating

Super transparent. Fast and easy. Thank you all. Couldn’t be happier with our purchase More

by boboening
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell , Tim Hackney, Tyler Redd, Matthew Johnson

Apr 09, 2024

Marietta Toyota responded

Thank you, Bo, for the fantastic review and for highlighting the transparency and efficiency of your visit to Marietta Toyota Service Center. We’re so pleased you’re happy with your purchase and the service provided. Don’t forget, your next maintenance visit is due in 6 months or after 5,000 miles, whichever comes first. We look forward to continuing to support your automotive needs. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 03, 2024

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Employee Rating

Marietta Toyota always provides exceptional service. I have a great experience every time. I’m greeted with a warm welcome & the service technicians explain everything before doing work on my car. Thank More

by Rachellljohnson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell , Jesse smith

Apr 09, 2024

Marietta Toyota responded

Thank you, Rachel, for your 5-star review and for recognizing the exceptional service at Marietta Toyota Service Center. We're thrilled to hear about your consistently great experiences and the warm welcomes you've received. Special thanks for mentioning Jesse's helpfulness! Please remember that your next maintenance visit is due in 6 months or after 5,000 miles, whichever comes first. We’re grateful for your trust and are always here for you. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 02, 2024

Dealership Rating
Employee Rating

Never any issue with this dealership. keep doing what you guys do. Thanks a lot. More

by ERAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mitchell

Apr 03, 2024

Marietta Toyota responded

Thank you, Erac, for the glowing review! We're delighted to hear that you've consistently had positive experiences with us. We'll certainly keep doing what we do best! Don't forget, your next maintenance visit is due in 6 months or after 5000 miles, whichever comes first. We value your continued trust and look forward to serving you again. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

April 02, 2024

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Employee Rating

Your service was xxxx. ..you left the oil cap off and made the oil spill after I drove without it and even after y'all had the car for four days....you still didn't get it r More

by Lewi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Mitchell , Reggie was rude….And Patel couldn’t ensure the work was completed correctly

Apr 03, 2024

Marietta Toyota responded

Thank you for alerting us to an issue. The engine compartment was detailed prior to you taking delivery, post repair. Our Service Manager, Jon Thomas, has already contacted you by phone to have you bring the vehicle back for an additional follow up. Please let us know if the issue is not resolved to your satisfaction.

April 01, 2024

Dealership Rating
Employee Rating

Had an unexpected breakdown on a trip south and these guys got me up and running quickly. They didn’t over charge and did good work. More

by kyle.denhart
Recommend Dealer
Yes
Apr 03, 2024

Marietta Toyota responded

Thank you, Kyle, for the positive review! We're pleased we could help you get back on your trip quickly and efficiently. We value your trust and are here to assist with any future needs. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

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