Jon Rydings
Jon Rydings at Herb Chambers Ford of Braintree

Jon Rydings

Service Manager

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

3.7
18 Reviews
3.7

18 Reviews

Write a Review

Industry Experience

33 yrs, 1 mo

18 Reviews of Jon Rydings

January 22, 2025

Dealership Rating

Service on my vehicle yesterday was courteous. But if they're going to charge you for a tire rotation...maybe they need to actually rotate the tires. Just a suggestion. More

by KFJ03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2025

Dealership Rating
Employee Rating

The Service Dept. staff person at the Braintree Herb Chambers was very good handling my vehicle issue. She checked on the process on my repair two times and then repor More

by Bandrew829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Regimbald

Jan 20, 2025

Herb Chambers Ford of Braintree responded

Hi Brandrew, thank you for sharing your experience with the service department at Herb Chambers Ford of Braintree! We're delighted to hear that our staff provided attentive and caring service during your visit. We appreciate your feedback and look forward to assisting you again in the future! Safe travels!

January 17, 2025

Dealership Rating
Employee Rating

Attentive to my personal situation Listened to my needs and handled everything courteously and professionally including the women who does collection of payment… reminded me of reward points I hadleft. More

by margedorney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Adam Smith

Jan 17, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that our team at Herb Chambers Ford of Braintree provided attentive and professional service, including a helpful reminder about your reward points. Thank you for sharing this positive experience!

January 16, 2025

Dealership Rating
Employee Rating

Cindy at Herb Chambers did an excellent job with my cars repairs/service. She was honest, accurate and very customer centric. I wouldn’t hesitate going back to Herb Chambers in future! More

by ggarcia6522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Herb Chambers Ford of Braintree responded

We're delighted to hear that Cindy provided excellent service during your visit here at Herb Chambers Ford of Braintree! It's great knowing you had a positive experience, and we look forward to welcoming you back in the future.

January 13, 2025

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Employee Rating

Will never use them again. Dianne was particularly bad. Never returned calls when promised, causing me to have to rent a car because though she kept telling me that she will fi More

by Capricorn011746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 21, 2025

Herb Chambers Ford of Braintree responded

I'm concerned to see this review and would like the opportunity to get some additional details about your experience. We will address this feedback with the appropriate members of our team to ensure timely and thorough updates are being shared with our guests going forward. When you have a moment, would you please contact me directly? Thank you, Scott Lewis - General Manager - slewis@herbchambers.com

December 27, 2024

Dealership Rating
Employee Rating

Extremely helpful and courteous-did a great job. Will be sure to use them again. More

by Jeff Keay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Adam Smith , Drew Bailey, Paul Martin, Diane

Dec 27, 2024

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience, Jeff! Our team appreciate your 5 star review! -Herb Chambers Ford of Braintree

December 23, 2024

Dealership Rating
Employee Rating

The service on my car was wonderful. We Will most likely return soon as needed More

by K.a.stevens1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen

Dec 23, 2024

Herb Chambers Ford of Braintree responded

Hi Stevens, we're glad to hear you had a wonderful service experience and look forward to helping you again soon at Herb Chambers Ford of Braintree. We look forward to serving you again! Have a great ride!

December 17, 2024

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Employee Rating

Needed our tire fixed in an emergency and Herb Chambers Service Department came through for us with flying colors and even looked up the warranty and there was no charge. FANTASTIC!!! THANK YOU JON RYD More

by dottib1951
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen

Dec 18, 2024

Herb Chambers Ford of Braintree responded

We're delighted to hear that Jon and the team at Herb Chambers Ford of Braintree were able to assist you so efficiently! Thank you for sharing this fantastic feedback, and please don't hesitate to reach out if we can be of service again in the future!

November 30, 2024

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Employee Rating

Crooks do not stand by their words even when you have it in writing so you need to win in court to get them to do what they said they would. More

by bostonmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Lewis, Jack Nguyen , Paul Martin

Dec 06, 2024

Herb Chambers Ford of Braintree responded

Thank you for your feedback. We understand your frustration regarding the tire warranty. We would like to clarify that the tires you purchased 49,000 miles ago are covered by a manufacturer's warranty from Bridgestone, which covers defects up to 80,000 miles. However, this warranty does not cover everyday wear and tear. We strive to provide accurate information and exceptional service to all our clients, and apologize that you are unsatisfied. We wish you the best of luck with future service.

November 30, 2024

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Employee Rating

Worst dealer ever. Do not deal with these liars. Use any other Massachusetts dealer just not these guys. More

by bostonmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Lewis, Jack Nguyen , Paul Martin

Dec 06, 2024

Herb Chambers Ford of Braintree responded

Thank you for your feedback. We understand your frustration regarding the tire warranty. We would like to clarify that the tires you purchased 49,000 miles ago are covered by a manufacturer's warranty from Bridgestone, which covers defects up to 80,000 miles. However, this warranty does not cover everyday wear and tear. We strive to provide accurate information and exceptional service to all our clients, and apologize that you are unsatisfied. We wish you the best of luck with future service.

1

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