Check out Jon Miller's reviews on DealerRater

March 11, 2025

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Worst experience I've ever had in nearly 50 years of driving. How do you supposedly change the brake fluid and about 4 miles from the dealership the brakes don't work. There was also a front end alignme driving. How do you supposedly change the brake fluid and about 4 miles from the dealership the brakes don't work. There was also a front end alignment done????? After starting and stopping the car 5 lights plus a warning message came on. I was told that was because of a faulty alignment. All they said war the front of my car must have gotten hit after I left the dealership but they couldn't find a faulty sensor. Lastly, I asked that the clock be taken off military time. It was but it is set 2 hours and 20 minutes ahead of time i checked the manual under clock. It says to refer to page 2-49.Page 2-49 refers you to page 2-27. Page 2-27 refers you to separate Nissan Connect Owners Manual . I never received a separate Nissan Connect Owners Manual. I took the car back the same day and received no information for 3 hours until someone came and told me the car was done. As I said worst service ever. Michael Schwar More

by mnMichael Schwarcschwar

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Recommend Dealer

No

Other Employees Tagged: Larry Hughes, Rich Engleman, Heather Ardle, Michele Marsh, Robert Workman

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Mar 12, 2025 -

Kelly Nissan of Route 33 responded

Michael, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your service experience with Kelly Nissan of Route 33. Please reach out to me on my personal cell phone, 610-972-5498, so that I can address your concerns. Sincerely yours, Jon Miller, Service Manager, Kelly Nissan of Route 33.

February 26, 2025

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I feel Kelly Nissan is always reliable and the staff is always friendly and courteous. I am with Kelly for the past 18 years since I moved here. But, with Nissan for a total of 25 years from where I used always friendly and courteous. I am with Kelly for the past 18 years since I moved here. But, with Nissan for a total of 25 years from where I used to live. More

by Sparkle

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Recommend Dealer

Yes

Other Employees Tagged: Larry Hughes, Rich Engleman, Heather Ardle, Michele Marsh , Tifanie Hall

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Feb 26, 2025 -

Kelly Nissan of Route 33 responded

Sparkle, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

February 18, 2025

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Very friendly and inviting experience. All staff was friendly...even though the facility had no heat!! Still great service...with a smile!! Thanks everyone! All staff was friendly...even though the facility had no heat!! Still great service...with a smile!! Thanks everyone! More

by elaine

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Recommend Dealer

Yes

Other Employees Tagged: Larry Hughes, Rich Engleman, Heather Ardle, Michele Marsh, Robert Workman

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Feb 18, 2025 -

Kelly Nissan of Route 33 responded

Elaine, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

November 24, 2024

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Great customer service, excellent work on my car, very clean and neat dealership, fast customer service. clean and neat dealership, fast customer service. More

by ddlavigna

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Recommend Dealer

Yes

Other Employees Tagged: Tracy, excellent

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Nov 24, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

October 31, 2024

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Mr. Miller has made everything right. Mr Creig not sure of his last name and the young Man that sold me the car his name is hard to pronounce I call him T. They have said they will make everything right. of his last name and the young Man that sold me the car his name is hard to pronounce I call him T. They have said they will make everything right. They were wonderful to me. Mr.John Miller head of service department assured me he will make it all right. They have been very kind. I am going to try and remove my last review. Thank you to everyone again to Mr.John Miller in the service department. Above and beyond to fix the issues I had. More

by Dede6069

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Recommend Dealer

Yes

Other Employees Tagged: Craig Phillips , Mr.Jabakhanji

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Oct 31, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

Nov 03, 2024 -

Dede6069 responded

This is a true statement everyone I named . Made the issue's go away all very kind and respectful Mr.Miller , Mr.Phillips and Mr.Jabakhanji. Took care of me Thank you.

October 12, 2024

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very courteous, professional attitudes from all employees... I have recommended Kelly Nissan for their vehicle purchase... Matt Ciazzo is an excellent manager.. I'm happy to know him employees... I have recommended Kelly Nissan for their vehicle purchase... Matt Ciazzo is an excellent manager.. I'm happy to know him More

by pizza

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Recommend Dealer

Yes

Other Employees Tagged: Mike Disora, Larry Hughes, Matt Caiazzo, Heather Ardle , Brion, Nate

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Oct 12, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

September 19, 2024

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Great personal service. They go out of their way to be helpful. Thank you very much. They go out of their way to be helpful. Thank you very much. More

by mattisonkpj

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Recommend Dealer

Yes

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Sep 19, 2024 -

Kelly Nissan of Route 33 responded

Mattison, Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

August 19, 2024

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All employees were extremely nice and friendly. The waiting area is very pleasant. This was my first time there. Finding the service area was easy, but leaving...I rode around a bit to find my way The waiting area is very pleasant. This was my first time there. Finding the service area was easy, but leaving...I rode around a bit to find my way out. More

by nknoll

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Recommend Dealer

Yes

Other Employees Tagged: Larry Hughes, Rich Engleman, Heather Ardle, Michele Marsh, Robert Workman

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Aug 19, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

July 16, 2024

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Great experience as usual. Brought my car in for oil change and maintenance inspection. Easy in and out. Friendly staff. Nice comfortable waiting area. Brought my car in for oil change and maintenance inspection. Easy in and out. Friendly staff. Nice comfortable waiting area. More

by srosenfeld953

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Rich Engleman, Michele Marsh

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Jul 17, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568

June 20, 2024

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Outstanding service from a professional team of employees!! I just wish Jon was gay so I could ask him out. employees!! I just wish Jon was gay so I could ask him out. More

by LongLarry

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Recommend Dealer

Yes

Other Employees Tagged: Larry Hughes, Rich Engleman, Heather Ardle, Michele Marsh, Robert Workman

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Jun 20, 2024 -

Kelly Nissan of Route 33 responded

Thank you for taking the time out of your busy day to share your experience with Kelly Nissan of Route 33. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Mike Disora General Manager (610) 533-5568