Jon McFarland

They are very helpful. They gave us updated information on our vehicle. Wasn't too long of a wait. They gave us updated information on our vehicle. Wasn't too long of a wait. More

by CHRISTY12MS Verified Customer Verified Customer

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I have always received exception service at Columbia Acura. I would highly recommend Columbia Acura. Acura. I would highly recommend Columbia Acura. More

by NEIL24 Verified Customer Verified Customer

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Quick and easy checkin. The team all around was professional and provide quality service. Would recommend to my friends. The team all around was professional and provide quality service. Would recommend to my friends. More

by BCETROUTE Verified Customer Verified Customer

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They were very polite, come out and updated me on my car a couple times. a couple times. More

by BOWLINGK99 Verified Customer Verified Customer

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Salesperson & Test drive went smoothly. The process got off the rails in finance. Held us there at the d-ship way to long only to find out the system for the deal was down. Had to drive bac The process got off the rails in finance. Held us there at the d-ship way to long only to find out the system for the deal was down. Had to drive back from Indiana to finish deal. Then there was a price change. Gave multiple people the opportunity to set this deal right and not a one would help. Shame on the manager for not having his ear to the sales floor to intercept problems like mine that could have been solved with the offer of floor mats or an oil change. Sad really the customer focus is missing by leadership. I would love to talk to a GM or Joseph family executive to help salvage my bad feelings. We shall see who watches these surveys. Final point watch the F&I guy. There are other places to buy. More

by mwrisk Verified Customer Verified Customer

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I have always received great service from Columbia Acura on my 2018 RDX. I highly recommend them! on my 2018 RDX. I highly recommend them! More

by yasky Verified Customer Verified Customer

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Issue not resolved, waiting on a backed ordered part that will not be in until March... will not be in until March... More

by SALYERSNA Verified Customer Verified Customer

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My first visit for service. Employee that met me at the garage door, (immediately upon my arrival), was very welcoming and friendly. Service advisor was also friendly and helpfu Employee that met me at the garage door, (immediately upon my arrival), was very welcoming and friendly. Service advisor was also friendly and helpful.. Having seen many auto service waiting rooms in my lifetime, your’s was a welcomed site. Open and bright with comfortable chairs, and well stocked with drinks and snacks. Service completion time was not excessive. Cashier was friendly and efficient . Overall a very pleasant experience. . More

by jimbertram Verified Customer Verified Customer

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Love the Hyundai dealership very responsive and helpful looking forward to next visit thank you looking forward to next visit thank you More

by mikeslevin53 Verified Customer Verified Customer

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Columbia Acura is a terrific dealership. They do exceptional work and communicate very well. I could not ask for anything more from them They do exceptional work and communicate very well. I could not ask for anything more from them More

by BARRYMSNYDER Verified Customer Verified Customer

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