Jon Couch

After an extensive search for my daughter's first car, we finally found the perfect fit—a used VW Jetta—at Marietta Audi. From the moment we arrived, the experience was outstanding. Jon B. greeted us warmly finally found the perfect fit—a used VW Jetta—at Marietta Audi. From the moment we arrived, the experience was outstanding. Jon B. greeted us warmly and, despite assisting other customers, made sure we were taken care of right away. He then introduced us to Jake M., who guided us through the rest of the process with exceptional professionalism. Jake was knowledgeable, friendly, and always available to answer our questions. He was never pushy and treated my daughter with patience and kindness, which made the experience so much better. The support didn’t stop there—sales managers Jon C. and Ally were incredibly helpful, providing insight and assistance as we made our decision. Jon C. even took the extra step of reaching out to a VW dealership to get answers to some of our specific questions, which really stood out to us. Financing is usually the part of buying a car we dread, but this time, it was refreshingly smooth. Tony in the finance department was fantastic! He clearly explained all of our options without any pressure, making what is often a stressful process feel effortless. It's clear that the leadership at Marietta Audi has built a team that truly values customer service. Every person we interacted with was professional, attentive, and genuinely invested in making the experience positive. If you're looking for a dealership that prioritizes its customers, I highly recommend Marietta Audi! More

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My wife met with Kareem Cornell at Jim Ellis Audi Marietta last Friday, and the experience was so good that we came back Saturday (without an appointment). Kareem wasn’t available, but he introduced Marietta last Friday, and the experience was so good that we came back Saturday (without an appointment). Kareem wasn’t available, but he introduced us to Tony Muirhead — and we couldn’t have been in better hands. We weren’t planning to buy Saturday, but with the incentives Tony put together and going to bat with John his sales manager, the deal was too good to pass up. He was knowledgeable, personable, and a pleasure to work with from start to finish. And here’s the thing — you always expect a 5-star experience during the sale, but post-sale is where you really see what a company is made of. Our car was delivered late on a Saturday and the detail department was already closed, so the presentation wasn’t exactly showroom ready. But Tony and John told us to bring it back and they’d take care of it — and wow, did they ever. The car came back looking better than we ever could’ve expected. Huge kudos to their detail guy — he did an incredible job. 5 stars all around. If you’re looking for an Audi, go see the team at Jim Ellis Audi Marietta — especially Tony Muirhead! More

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Tony M was very knowledgeable and provided excellent customer service. He provided a great experience and answered all of my questions. customer service. He provided a great experience and answered all of my questions. More

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Tony Muirhead, John Couch, and Mac Scott got me into a 2012 Mazdaspeed 3 at the price I asked for and I couldn’t be happier. 2012 Mazdaspeed 3 at the price I asked for and I couldn’t be happier. More

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Tony Muirhead, John Couch, and Max Scott helped us get into a great car. We appreciate all their help. into a great car. We appreciate all their help. More

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