Jon Chiles
Jon Chiles at Findlay Lincoln

Jon Chiles

Service Director

Findlay Lincoln

310 Gibson Road
Henderson, NV 89014

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4.8
231 Reviews
4.8

231 Reviews

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231 Reviews of Jon Chiles

October 15, 2025

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Employee Rating

The service department and sales department aren't on the same team. I had to do my leg work on a tire warranty that I probably got sold on upon purchase.....( ripped off ) Everything worked out after a two More

by Rachel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Gilbert, Silas Walker

Oct 15, 2025

Findlay Lincoln responded

Thank you for taking the time to share your thoughts on working with our team, Rachel. While we're glad to hear that we ultimately delivered a positive experience, we apologize for the difficulties you encountered and apologize for any inconvenience we may have caused. We appreciate your business and hope you will give us another opportunity to serve you!

October 11, 2025

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Great place clean good snacks quality work so far and you can walk across the street and eat at the diner at ford More

by Melanie.blanco 67
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Recommend Dealer
Yes
Oct 11, 2025

Findlay Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 04, 2025

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Keith is very helpful. No appointment and car done in 1 hour. Very nice dealership & everyone friendly. More

by vegashorners
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Recommend Dealer
Yes
Oct 04, 2025

Findlay Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Lincoln!

September 24, 2025

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I was a little disappointed that no loaner cars were available, especially after the pitch for me to buy the extended warranty. Other than that everyone was very nice and they got my parts on order. More

by howard_777
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Findlay Lincoln responded

Howard, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 23, 2025

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It is very easy to schedule appointment. Very friendly and work done efficiently and professionally. More

by Jrl
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Recommend Dealer
Yes
Sep 23, 2025

Findlay Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Lincoln.

September 15, 2025

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These gentlemen I had the pleasure of dealing with were top notch. Very professional, personable, and easy to work with. From Keith in the service department to Kairo in sales. You have won me over. Tha More

by T.deitrich
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tom Almassy

Sep 15, 2025

Findlay Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Lincoln.

September 15, 2025

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Jose was my service writer and he was great! That’s why I’m offering 3 stars. However, Jose needed to be out of work and when that happened there was zero follow up. I tried getting in contact w More

by MSTAYLOR269
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jose in service

Sep 18, 2025

Findlay Lincoln responded

Ms. Taylor, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 14, 2025

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The dealershi was very efficient specially Paul the sales agent, very happy with the service. More

by ARTCORTEZ54
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Recommend Dealer
Yes

Other Employees Tagged: Tom Almassy , Paul the salesman

Sep 14, 2025

Findlay Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Findlay Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else.

September 12, 2025

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Great service! Everyone at this Dealership is top notch. We will not go anywhere else. More

by sflo631
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Craig Jones

Sep 12, 2025

Findlay Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Findlay Lincoln.

September 11, 2025

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My service rep Keith did an outstanding job on my Lincoln. No words can say how wonderful he was. The car is perfect just like new. We even renewed our service plan for the second time. I will never More

by LYOUNGMAD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 11, 2025

Findlay Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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