Joleen Matchko
Joleen Matchko at Mercedes-Benz of Wilkes-Barre

Joleen Matchko

Courtesy Loaner Coordinator

Mercedes-Benz of Wilkes-Barre

150 Motorworld Dr
Wilkes-Barre, PA 18702

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6 Reviews

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6 Reviews

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6 Reviews of Joleen Matchko

October 01, 2025

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ONE OF THE BEST EXPERIENCES! First of all, I have been going to Mercedes Benz of Wilkes barre for a while now. My first car was a 2012 c 300. I didn’t meet Kim at the time I me More

by AMGguy30
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Trade-in Experience
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Recommend Dealer
Yes
Oct 05, 2025

Mercedes-Benz of Wilkes-Barre responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 31, 2025

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Joleen is an absolutely wonderful person! She is polite, courteous and so considerate of her clients needs. She is a great asset to the service department. More

by Jerry
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sheri Thomas

Sep 05, 2025

Mercedes-Benz of Wilkes-Barre responded

Hi Jerry, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 20, 2024

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I have been consistently impressed with Motor World's exceptional service. Joleen's friendly approach and efforts to fulfill my loaner requests are valued. The service team has never failed to impress. C More

by Kham Sengsourichanh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anna Tressa

Sep 22, 2024

Mercedes-Benz of Wilkes-Barre responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 23, 2023

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Employee Rating

I had very professional advisor (Tori) handle the service this time. She was very diligent in listening to my concern on tire change and informed me the options that I had. She managed it well. Also the rece More

by Sumantra Sarkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Mercedes-Benz of Wilkes-Barre responded

Hi Sumantra, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wilkes-Barre. Our team is available should you require any extra help.

October 05, 2023

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Employee Rating

Excellent customer service! She takes the best care of you while your vehicle is being serviced! Thank you Tori Shaw You're the best! More

by Trisandra Sabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tori Shaw, Jessica Leyc , Trish Herron

Oct 07, 2023

Mercedes-Benz of Wilkes-Barre responded

Hi Trisandra, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2023

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You have a great employee in Shane Chabot. He is kind, courteous and respectful. He actually listens to you. He "knows" his product. He explains everything in detail. He is so extremely knowl More

by Dennis.Mishko
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Shane Chabot , Peter McMonigle, Justin

Jun 28, 2023

Mercedes-Benz of Wilkes-Barre responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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