Johnny Ybarra
Johnny Ybarra at Lithia Hyundai of Odessa

Johnny Ybarra | Page 3

Sales Professional

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.3
29 Reviews
4.3

29 Reviews

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29 Reviews of Johnny Ybarra

September 29, 2024

Dealership Rating
Employee Rating

Great yeah just great competitive sales , great prompt service and approval results in no-time. My only bone I gotta pic is be careful not to let the minor but still as important things slip thru the crac More

by AMACANCER22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback. We are pleased to hear that you had a positive experience with our competitive sales and prompt service. We appreciate your constructive criticism and will take your comments into consideration to ensure that we provide a seamless experience for all of our customers. Your satisfaction is important to us, and we are grateful for your support.

September 29, 2024

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Employee Rating

I love how Johnny Ybarra and Ricardo Fuentes helped me in buying my car! The deal was smooth and hassle free! On the downside, I wish they would stop adding mark-ups on their vehicles! Mark-ups are a thing o More

by DGR81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes

Sep 30, 2024

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with Johnny Ybarra and Ricardo Fuentes at Lithia Hyundai of Odessa. We appreciate your feedback and will take your comments into consideration.

September 06, 2024

Dealership Rating
Employee Rating

Really enjoyed the Lithia experience. Johnny Ybarra hit it out of the ballpark as usual. More

by REBELCWBY1016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Johnny Ybarra provided you with exceptional service. We appreciate your feedback and look forward to serving you again in the future.

August 16, 2024

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Employee Rating

He was very helpful in finding me what I wanted I'm very pleased and love my new car. More

by JULIEALLEN952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Lithia Hyundai of Odessa responded

We appreciate the five stars! Thank you for rating Lithia Hyundai of Odessa and have a great day.

August 16, 2024

Dealership Rating
Employee Rating

This is the only dealer that helped us with our trade. Went to three other dealers and they didn’t want to take the time or put in the effort to make a sale. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes

Aug 19, 2024

Lithia Hyundai of Odessa responded

Thank you for the great review! We hope to see you again soon!

August 03, 2024

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Employee Rating

Excellent customer service! They went above and beyond to get my dream car. Thank you. More

by DAGUIRRE1421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Cordova

Aug 06, 2024

Lithia Hyundai of Odessa responded

We appreciate the great review and 5 stars!

July 12, 2024

Dealership Rating
Employee Rating

First time to purchase a car from car lot. Was not told yo get warranty now that my air is out for only have this car since April 14 2024 and recently had my new born I get no help to fix my c More

by bertarubio81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesse Wright

Jul 17, 2024

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience.

Jul 17, 2024

Lithia Hyundai of Odessa responded

Hello ma’am, when you bought the car you were offered to buy an extended warranty and declined, we covered this with you about anything happening to the car. You had the car 4 months when the AC had issues. We offered to cut the price down to cost and pay for half, you refused the help. The mechanic was telling you what was going on, you are wanting this for free and are upset. We have tried to help you in every way we can, we are sorry it isn’t exactly what you want. We are sorry and have tried to help in every manner that we possibly can, the cussing and yelling and screaming is not the way to handle things either. We will stand behind the offer we have made you. Have a good day and let us know if you want us to help.

Jul 16, 2024

bertarubio81 responded

No I've been at this place several times back-and-forth. Trying to get help before. I had my baby and I had no help at all. The end was horrible when I spoke to the mechanic. Mechanic is rude like I said he has no heart and he does not care. I'd rather have a mechanic that is humble working in my car instead of a rude. Man

Jul 17, 2024

bertarubio81 responded

No sir i was not offered the warranty at all when I purchase the car it was not at all mementioned!!! So do not set there and lie saying it was when intentionally it was not mentioned at all....

Jul 17, 2024

bertarubio81 responded

Also none of what you say was mentioned no one wanted to help me they all say i had to have warranty when i was not offered that or offered half at all that was not mentioned why would you lie? I went up there repeatedly while I had my baby in me trying to get help and I even cried for youlls help and no one wanted to help me this place is no good. I should have seen the sign when I saw that man standing wanting help.Cause he bought a car from you guys but I did not pay no attention

Jul 17, 2024

bertarubio81 responded

And yes, I was upset yelling. No, because you weren't listening to me. You're not hearing anything? I was saying they're very rude and manager for mechanic. And I explained to him that it's pretty sad that this company is higher than Johnson's motors. And my son purchased a car from Johnson's motors and for 4 months after 4 months of buying the car. Either way, they ended up helping him fix it and he doesn't have warranty. He bought it as is.That's a sad part.Yellow or high class and yeah, can even do that.Cause this place is more like high class instead of being humble and faithful.Yeah, I'll just like that Iron Man.No heart at all

June 11, 2024

Dealership Rating
Employee Rating

Johnny is very good and knowledgeable. He is very genuine and provide correct info. Johnny is the guy who is spending time without any sales rush . More

by PRANAV1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Johnny at Lithia Hyundai of Odessa. We're glad to hear that he was able to provide you with genuine and knowledgeable assistance without any sales pressure. We appreciate your feedback and hope to see you again in the future.

June 08, 2024

Dealership Rating
Employee Rating

Helpful friendly got appointment set on issue with car and was taken care of quick More

by MIKE_21_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristine Campbell, Richardo Fuentes

Jun 14, 2024

Lithia Hyundai of Odessa responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon!

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