Very efficient, service reps are knowledgeable and the
service I receive is always good! I am sold out to Lexus! I have owned 10 Lexus cars over the years!
service I receive is always good! I am sold out to Lexus! I have owned 10 Lexus cars over the years!
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by tgarrott2
Service Price Transparency
May 20, 2026 -
Shottenkirk Desert Lexus responded
We appreciate your loyalty across 10 Lexus vehicles and your trust in our service for your ES 350. It’s wonderful to know our knowledgeable and efficient reps consistently provide the quality care you expect. Thank you for continuing to choose us for your Lexus service.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
The service center was nice and the people were very
helpful. Johnny took great care of me. I will be back.
helpful. Johnny took great care of me. I will be back.
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by frappe_skid.0a
Service Price Transparency
May 17, 2026 -
Shottenkirk Desert Lexus responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Desert Lexus.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Service is exceptional.
Cristian is wonderful to work with and always keeps my best interest in mind.
Cristian is wonderful to work with and always keeps my best interest in mind.
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by Amy
Service Price Transparency
Other Employees Tagged:
Cristian Rivera
May 08, 2026 -
Shottenkirk Desert Lexus responded
It’s wonderful to know you were so satisfied with our service. We’re pleased our team kept your best interest in mind when working on your Lexus. We look forward to seeing you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Andrik was top notch, and the car was done exactly when
he said very happy
he said very happy
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by Dbvoris
Service Price Transparency
Other Employees Tagged:
Andrik Garcia
May 06, 2026 -
Shottenkirk Desert Lexus responded
Thank you for the 5-star review. It’s great to hear our staff delivered top-notch service and completed your Lexus exactly when promised. We look forward to assisting you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Team work is excellent.
All concerns resolved satisfactorily. Johnny has taken care of me since I purchased my car. Always a 5
All concerns resolved satisfactorily. Johnny has taken care of me since I purchased my car. Always a 5
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by cyoshi3280
Service Price Transparency
May 04, 2026 -
Shottenkirk Desert Lexus responded
We’re delighted to know our teamwork resolved your concerns promptly. Johnny is grateful to have supported you since your Lexus ES 300 purchase and appreciates your five-star rating.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
A very pleasant experience.
Very efficient service, and always satisfied our car is well taken care of.
Very efficient service, and always satisfied our car is well taken care of.
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by janicemrea
Service Price Transparency
Apr 28, 2026 -
Shottenkirk Desert Lexus responded
It’s wonderful to know that our team delivered a pleasant and efficient service experience for your Lexus RX 350. Johnny and the service crew appreciate your trust in us to keep your RX 350 in great condition.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
The service is excellent
I really appreciate their way
of working
Thank you very much
of working
Thank you very much
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by Vanho1971
Service Price Transparency
Apr 28, 2026 -
Shottenkirk Desert Lexus responded
Thank you for noting how well our team handled your service. Johnny is glad our approach met your expectations. We appreciate your kind words and are here whenever you need us.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Very professional and accomodative.
They have always addressed any concerns . I have never been disappointed in either the sale or service I have received at this dealership.
They have always addressed any concerns . I have never been disappointed in either the sale or service I have received at this dealership.
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by ruthyeager66
Service Price Transparency
Other Employees Tagged:
Adrian Colon
Apr 23, 2026 -
Shottenkirk Desert Lexus responded
We’re pleased our team has been accommodating and addressed your concerns during your Lexus ES 300h sale and service visits. It’s wonderful to know we’ve consistently met your expectations in both sales and service. Thank you for choosing us for your Lexus ES 300h needs.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
Friendly staff, great facilities,.
Our agent, Johnny Reyes, has always been great to work with and this was no exception. He walks us through the potential work before the work order i
Our agent, Johnny Reyes, has always been great to work with and this was no exception. He walks us through the potential work before the work order is signed, and then again after the work is done explaining the service and walking us through the bill. We hate having to come in for repair work, but always enjoy the experience with the staff.
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by mikecaks
Service Price Transparency
Apr 14, 2026 -
Shottenkirk Desert Lexus responded
It's wonderful to hear our team and facilities served you well. Johnny enjoys guiding you through every step of your Lexus GS 350 service. We’re happy to turn repair visits into a positive experience.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
I took my RC350 for its routine auto mate treatment and
regular 12 month maintenance.
Even with getting a liner I was in and out in less than 10 minutes.
They sent me a text message when it was ready.
regular 12 month maintenance.
Even with getting a liner I was in and out in less than 10 minutes.
They sent me a text message when it was ready.
The experience was fabulous.
No long lines.
Christian, our adviser was super.
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by Kathie.Hart@me.com
Service Price Transparency
Apr 13, 2026 -
Shottenkirk Desert Lexus responded
It’s fantastic your Lexus RC 350’s routine maintenance was completed so swiftly. We’re glad the text notification and short wait made the visit hassle-free. Thank you for trusting our service department, we look forward to caring for your Lexus again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!
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