Johnny Poole Jr.

John at Subaru of Kennesaw: 5-Star Long-Distance Car Buying Experience John provided exceptional service during my long-distance car purchase from Birmingham, AL. Despite never meeting in person, he Buying Experience John provided exceptional service during my long-distance car purchase from Birmingham, AL. Despite never meeting in person, he found exactly the Subaru trim I was looking for after my local dealer and several others couldn't deliver. What stood out was John's attention to detail - he took considerable time walking me through all the vehicle's features over the phone. He also streamlined the financing process beforehand, ensuring all paperwork was completed prior to my arrival in Georgia. This preparation gave me complete confidence that I could drive off the lot the same day. The excellent deal he secured, combined with his personalized service, means I'll definitely consider Subaru of Kennesaw for my next vehicle purchase. John turned what could have been a complicated long-distance transaction into a seamless, satisfying experience. More

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John was very thorough when showing us available cars. He made sure to show us cars only in our price range and we found the perfect one for our family! We couldn’t be happier with our first subaru! He made sure to show us cars only in our price range and we found the perfect one for our family! We couldn’t be happier with our first subaru! More

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Super friendly, positive, detail oriented, accommodating, Ralph K is great Customer oriented Finance good too Ralph K is great Customer oriented Finance good too More

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Every department is top notch - from sales, to parts, to customer service and reception! A+++ customer service and reception! A+++ More

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I was unhappy with the first Forester I bought. After the purchase I realized it didn't have the features I wanted/needed. The dealership quickly turned this around and made it right. I now have After the purchase I realized it didn't have the features I wanted/needed. The dealership quickly turned this around and made it right. I now have the new car and am very happy with the vehicle as well as the help I was given to make this happen. More

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A great experience. Ralph Kurland, Johnny Poole, and Bill Scarbrough made the purchase of our 2024 Outback a smooth process. We chose Subaru of Kennesaw because they h Ralph Kurland, Johnny Poole, and Bill Scarbrough made the purchase of our 2024 Outback a smooth process. We chose Subaru of Kennesaw because they had the vehicle we wanted but I'd go there again for the wonderful sales experience More

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Dealership was super professional. Ralph was the MVP. Not your avg sales rep. They took care of me with good timing & I left with what I wanted. If you’re going to spend some money on Ralph was the MVP. Not your avg sales rep. They took care of me with good timing & I left with what I wanted. If you’re going to spend some money on a new toy, these are the people you want to work with. Thanks Subaru Kennesaw. More

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I was so impressed with the Professionalism and Courtesy of Everyone that I met during the process of purchasing a new Subaru. My Sales Associate, Ralph Kurland went to great lengths to provide the best dea of Everyone that I met during the process of purchasing a new Subaru. My Sales Associate, Ralph Kurland went to great lengths to provide the best deal for the purchase of a new 2024 Subaru and the highest amount possible for my trade-in vehicle. I highly recommend Ralph Kurland to anyone looking for an honest and trustworthy Car Salesman and Subaru of Kennesaw for an outstanding Dealership. Many thanks to everyone who assisted in providing 100% customer satisfaction. More

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I highly recommend this dealership and our salesperson, Ralph Kurland. We really appreciated his no-nonsense approach. He listened to what we wanted and conducted the deal accordingly. No high pressure Ralph Kurland. We really appreciated his no-nonsense approach. He listened to what we wanted and conducted the deal accordingly. No high pressure tactics were employed -- nor were any "extras" pushed on us that we didn't want. We honestly feel that it was the very best car purchasing experience we have ever had, and we have had quite a few in our lives. The Subaru of Kennesaw team all worked together to put together a great experience for us. We are beyond pleased. More

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I recently purchased a new Subaru from this dealer. It was my 3 rd Subaru. I love my previous car and the experience with the other 2 dealer in the general area were fantastic. Sadly, Subaru of Kennesa It was my 3 rd Subaru. I love my previous car and the experience with the other 2 dealer in the general area were fantastic. Sadly, Subaru of Kennesaw did not live up to the pervious experience and the experience had been so bad that I no longer want to deal with Subaru. This deal has 0 customers service, they do not return calls and are a bear to work with. Do yourself a favor and go to another dealership. I wish I could give less than 1 star. More

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