Johnny Fraifer

There were 2 colors I was debating over for the car I wanted. When I chose one, it suddenly became like $1300 more expensive than the other. When I asked him why it cost more, the dealer said that each wanted. When I chose one, it suddenly became like $1300 more expensive than the other. When I asked him why it cost more, the dealer said that each car comes with a different "package" and that they really have no control over those things. Mine apparently came with blind spot monitors. Okay fine, but he also didn't tell me that it came with a roof rack, all weather mats, different edge guards, $300 wheel locks, and other unnecessary add-ons that I later discovered were all OPTIONAL. Really sleazy tactics. Communications were bad as well. The sales rep had 2 word answers to all questions - it was like pulling teeth. I was a first time, new car buyer and he seemed like a first time car seller. He only responded via email and replied to about 40% of them with short sentences and terrible grammar. They tried to really push an extended warranty on me, which I refused. They discounted it by $500 immediately afterwards, which made me feel like they desperately trying to squeeze every dime that they could out of me. When I went to the next department to finalize and pay for everything, a different guy looked over my papers and snarked, "so you don't want security and peace of mind with the car, I see...whatever". I was speechless. More

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They sold me a car in June with non-working rain-sensing wipers. It appears the original owner replaced the windshield with a non-Toyota windshield so they won't work. Their solution was to ask my insuranc wipers. It appears the original owner replaced the windshield with a non-Toyota windshield so they won't work. Their solution was to ask my insurance to cover a windshield replacement instead of them taking ownership of the issue, so much for a "Toyota certified used" vehicle. I won't buy again from these folks or bring my car for service here. Buyers beware of this place. Any attempt to contact any level of management gets discarded, it's shady business practices. 16Dec22: The car's windshield was replaced by Boch Toyota and now the car works perfectly. Thank you, especially to Jessica C., Chris G., and Johnny F. from sales for lending me his car. More

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Boch Toyota just sold me a car with the maintenance light on isn’t there a lemon law 𝐨𝐫 𝐬𝐨𝐦𝐞 𝐭𝐡𝐢𝐧𝐠 and over charged me $𝟏𝟎𝟎𝟎 𝐰𝐡𝐚𝐭 𝐢𝐬 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨 light on isn’t there a lemon law 𝐨𝐫 𝐬𝐨𝐦𝐞 𝐭𝐡𝐢𝐧𝐠 and over charged me $𝟏𝟎𝟎𝟎 𝐰𝐡𝐚𝐭 𝐢𝐬 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨 More

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