Johnny Fernandez
Johnny Fernandez at Transwest GMC Isuzu
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Johnny Fernandez

Fleet Service Advisor

Transwest GMC Isuzu

7911 E 96th Ave
Henderson, CO 80640

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4.2
17 Reviews
4.2

17 Reviews

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17 Reviews of Johnny Fernandez

April 13, 2025

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Employee Rating

The service at Transwest is always outstanding. The communication is up to the minute and the job is always done in time as promised for the quoted price. More

by SCHAFER0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Langhorst, Steve Endress, Peter Herasimchuk , Mathew Lane

Apr 15, 2025

Transwest GMC Isuzu responded

We are so glad to have been able to serve you, schafer007. We know your time is valuable and hope to continue to offer clear communication and great customer service to you for years to come! Thank you for your business. Sincerely, The Transwest Team

April 08, 2025

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Brought my izusu npr for service on the emissions system, 1 month and 12 thousand dollars later and it still has not been fixed. More

by Jesus Lopez
Service Price Transparency
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Recommend Dealer
No
Apr 11, 2025

Transwest GMC Isuzu responded

We apologize for any dissatisfaction you may have experienced with our service, Jesus. We understand this has been a frustrating experience. Our manager is aware of your situation and he would like to address your concerns. Please contact Barrett at your convenience. Barrett Shipman Transwest GMC Service Manager 720-322-7212

April 02, 2025

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Employee Rating

The team at trans West GMC are an awesome bunch of people they always greet me with a smile. They’re always fast with their service and very very courteous and explaining everything to me and what they did a More

by DEMLING4MTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Berry, Michelle Cline, Steve Endress , Mathew Lane

Apr 03, 2025

Transwest GMC Isuzu responded

Thank you so much, Demling4mtn! We're glad our friendly and helpful staff exceeded your expectations! Thanks for sharing your experience with our sales and service teams! We appreciate your business. Transwest GMC

January 21, 2025

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Stephen and his crew are the greatest. They take excellent care of my vehicle. Highly recommended More

by Rockking
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Endress

Jan 31, 2025

Transwest GMC Isuzu responded

So glad to hear it, Rockking! Johnny and Steve are among the best at helping our customers with their service needs. It's a top priority of ours to make sure you spend less time in the shop and more time out on the road! We appreciate your business! Thank you for your business. The Transwest GMC Team

January 16, 2025

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Working with Gabe Molina is always a pleasure, he’s truly awesome. Transwest has taken very good care of us on our many vehicle purchases over the years. More

by Brian Palizzi
Sales Price Transparency
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Recommend Dealer
Yes
Jan 21, 2025

Transwest GMC Isuzu responded

We think Gabe is pretty amazing too, Brian! He takes the time to learn every detail of the individual units, then compliments that by taking the time to learn exactly what each customer is looking for before he guides you to the perfect unit for you. Thanks for the great review (and all the referrals!) Transwest GMC

December 22, 2024

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Employee Rating

These guys did Everything They could to rectify another mechanics mistakes and made us the best deal they possibly could, ensuring everything on the car was working as well as it could before I drove off w More

by kymmiegonzales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Molina, Kyle Berry

Dec 23, 2024

Transwest GMC Isuzu responded

You are welcome, kymmiegonzales! We're glad we could help out and get you on to your destination (and many more to come!) We appreciate your business! Wishing you a Merry Christmas & Happy New Year! Transwest GMC

October 03, 2024

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Waited for hours to get oil change & when I spoke with manager I was told they couldn't perform any service & didn't even try to contact me so I don't have to wait that long. More

by Kaihankhan927
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Steve Endress

Oct 04, 2024

Transwest GMC Isuzu responded

Kaihankhan927. we are so sorry about your experience and the frustration this caused. I would like to talk to you and hear more about your experience. Here is my contact information. Please call me at your convenience. Barrett Shipman Transwest GMC Service Manager 720-322-7212

September 24, 2024

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Had my initial oil change, tires were not rotated and DEF was not filled according to what was advertised. More

by BAYOUBOBO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Sep 26, 2024

Transwest GMC Isuzu responded

Bayoubobo, I’m sorry to hear about your bad experience with our location. We’d like to hear more about where we fell short and what we can do to earn your trust back. Please feel free to call me directly at the number below. Barrett Shipman Transwest GMC Service Manager 720-322-7212

March 18, 2024

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Employee Rating

Everyone real helpful ,facility very clean and very timely with the service that you as done More

by F10OREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Endress , Mathew Lane

Mar 18, 2024

Transwest GMC Isuzu responded

Thank you for taking the time to leave us your feedback. Transwest GMC always appreciates hearing from our guests. We are happy our service team was able to take good care of you while on your recent visit. Thank you very much for your business and we hope we can be of help in the future. The Transwest GMC Team

February 03, 2024

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Employee Rating

Our company has done business for over 25 yrs. with Transwest. Purchased 4 box trucks. Johnny has always taken care of any service issue, in quick timing. Service department very helpful. More

by JGMACHETTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Olguin

Feb 05, 2024

Transwest GMC Isuzu responded

Transwest GMC appreciates the great review. We are happy ben & Johnny continue to deliver a great experience. We work hard to make sales & service as smooth and hassle-free as possible. Thank you very much for your continued support. The Transwest GMC Team

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