Johnny Case
Johnny Case at Frankfort Toyota
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Johnny Case

Assistant Service Manager

Frankfort Toyota

1001 Leestown Road
Frankfort, KY 40601

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5.0
145 Reviews
5.0

145 Reviews

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145 Reviews of Johnny Case

December 18, 2024

Dealership Rating
Employee Rating

Looking for a new or used vehicle to see Blake. Great guy that will give you a great deal!! More

by Cyncarew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Blakey

October 24, 2024

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Employee Rating

Great team in service department, always friendly and helpful. Never disappointed in the service I received More

by Recless36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Geogie Ricketts , Heather Parker

Oct 25, 2024

Frankfort Toyota responded

Thank you for your business and kind words. We appreciate your trust in us when servicing your vehicle.

July 08, 2024

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Employee Rating

This is my 6th Toyota RAV4 Hybrid purchase from Greg Woods. I purchased over the phone sight unseen. Greg makes the process as simple as possible. I love my Toyota RAV4, thank you Greg & Toyota team! More

by Discodebsullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2024

Frankfort Toyota responded

It was our pleasure to assist you. Thank you for your business and please do not hesitate to let Greg know should you have any questions.

December 05, 2023

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Employee Rating

I love going to this dealership. I have space to work while I wait for service, doughnuts and coffee to keep me fueled, and TV to watch if I’m bored. Great place to service your car. More

by Bmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, David Burnside

Dec 06, 2023

Frankfort Toyota responded

Thank you so much for your business and noticing the environment we strive to create for our guests while waiting on vehicle service.

January 01, 2023

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Employee Rating

Just bought our second vehicle from them. Great customer service. Billy Obanion was our sales person and he was very helpful and knowledgeable. More

by gesgolf731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2023

Frankfort Toyota responded

Thank you for coming back to us. We appreciate your business and hope to see you again in the future.

December 29, 2022

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Employee Rating

I enjoyed my first experience in the service department. My advisor, Johnny, was polite, helpful, and even patient with my lack of knowledge of my own car. Everything was done quickly and professionally - I More

by mummasharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2022

Frankfort Toyota responded

Thank you for Servicing with us. We appreciate your business and stand ready to help you when needed throughout the ownership experience.

August 31, 2022

Dealership Rating
Employee Rating

Customer service from top to bottom is excellent. Special kudos to Johnny Case service advisor. More

by flycastphil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Geogie Ricketts , Judy Hensley

Sep 01, 2022

Frankfort Toyota responded

Thank you for your business. Johnny has been with us for many years and our entire Service is always happy to assist you.

April 06, 2022

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Employee Rating

I have dealt with Frankfort Toyota for many years. I recently had my 2021 4 Runner serviced. My oil and filter was changed, tires rotated and all fluids topped off, in addition to the full service. More

by Emandsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Skeet Tuttle, Beth Kaiser, Geogie Ricketts , Doug Doris

Apr 07, 2022

Frankfort Toyota responded

Thank you very much for your business over the years and entrusting us with the maintenance on your 4Runner. Please do not hesitate to let us know should you have any questions.

March 29, 2022

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Employee Rating

Johnny Case was efficient, helpful, and answered all of our questions with our latest service visit. More

by p.toney5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2022

Frankfort Toyota responded

Thank you for your business and sharing the experience here. Johnny has been with us for many years in the Service Department and is a delight to work with as well as being so knowledgeable and dependable for our guests.

March 19, 2022

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Employee Rating

Billy O'Banion was an excellent salesperson. He new what I wanted before I did! He was easy to work with and worked hard to get the best price for my trade-in and the best price for my new (us More

by Marsha D
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy O'Banion

Mar 21, 2022

Frankfort Toyota responded

We appreciate your business Martha. Please let us know any time we can be of assistance.

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