Johnathan Kiley
Johnathan Kiley at Boucher Nissan of Waukesha
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Johnathan Kiley

Service Writer

Boucher Nissan of Waukesha

1451 E Moreland Blvd
Waukesha, WI 53186

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4.7
20 Reviews
4.7

20 Reviews

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20 Reviews of Johnathan Kiley

March 30, 2025

Dealership Rating
Employee Rating

Helpful. Patient when explaining what’s wrong your car and keep you informed throughout the entire practice. Prompt as well. I was happy with the price of More

by rfsanchez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The lady that answers the phone for service. She’s extremely helpful and patient

Mar 30, 2025

Boucher Nissan of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

March 21, 2025

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Michael Murphy was very helpful , gave me some great input about my problem with my windshield being wrong part for my truck and how I should address it with the dealer I purchased from . They agreed to More

by kevinclose1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Miller

Mar 25, 2025

Boucher Nissan of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kevin, and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

March 05, 2025

Dealership Rating
Employee Rating

This dealership has been terrific! Bought three vehicles there so far. Service is very good. More

by ANGELEYEZ0719
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Drew Harrig, Julien Omejc

Mar 05, 2025

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

February 23, 2025

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Employee Rating

Neither Nissan or Boucher are interested in fixing the problem with my Nissan Leaf. Took it in for service twice in January. They didn't bother taking it for a test drive because they were understaffed a More

by Paulo
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Melvin Ehnert

February 22, 2025

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We were from out of town and had an emergency repair. They worked us into their schedule and completed the repair that same day. We were very grateful. Thank you again. More

by lakrause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Michael Miller, Luis Arteaga , Tyler Zimmerman

Feb 23, 2025

Boucher Nissan of Waukesha responded

Thanks for sharing about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-542-5500

Feb 24, 2025

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2025

Dealership Rating
Employee Rating

We bring all of our work vehicles to nissian for all service needs. They are always going the extra mile for us and makes us feel like family! 5⭐️ service every time! Thanks again for your hard work! More

by dshell35
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Michael Miller, Luis Arteaga , Tyler Zimmerman

Feb 01, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

January 01, 2025

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Employee Rating

Great service. They take the time to explain the work that has been done, explain any upcoming services required in the near future, and always ask if I have any o More

by JITZIN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Boucher Nissan of Waukesha responded

Jitzin20, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 06, 2024

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Employee Rating

The timely service and frequent communication provided by the service department was exceptional and greatly appreciated. More

by CRAIG.OLINGER0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 08, 2024

Boucher Nissan of Waukesha responded

Hi Craig.olinger0, thank you for taking the time to leave a review for us at Boucher Nissan/waukesha. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

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Employee Rating

Johnathan was nice and explained everything in detail. Offered a cash wash and the SUV looks nice. Everything was done in time. More

by thomasbabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Boucher Nissan of Waukesha responded

Thomas, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Johnathan and our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

Nov 21, 2024

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2024

Dealership Rating
Employee Rating

Got it done right the first time. Jon the service advisor did a great job. Thanks More

by mcm0005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Boucher Nissan of Waukesha responded

Thank you for the kind words for Jon and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

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