Johnathan Kiley
Johnathan Kiley at Boucher Nissan of Waukesha
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Johnathan Kiley

Service Writer

Boucher Nissan of Waukesha

1451 E Moreland Blvd
Waukesha, WI 53186

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Johnathan Kiley

December 06, 2024

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Employee Rating

The timely service and frequent communication provided by the service department was exceptional and greatly appreciated. More

by CRAIG.OLINGER0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 08, 2024

Boucher Nissan of Waukesha responded

Hi Craig.olinger0, thank you for taking the time to leave a review for us at Boucher Nissan/waukesha. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

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Employee Rating

Johnathan was nice and explained everything in detail. Offered a cash wash and the SUV looks nice. Everything was done in time. More

by thomasbabu
Service Price Transparency
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Recommend Dealer
Yes
Nov 15, 2024

Boucher Nissan of Waukesha responded

Thomas, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Johnathan and our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

Nov 21, 2024

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2024

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Got it done right the first time. Jon the service advisor did a great job. Thanks More

by mcm0005
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Recommend Dealer
Yes
Oct 27, 2024

Boucher Nissan of Waukesha responded

Thank you for the kind words for Jon and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

October 05, 2024

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After going through other Nissan dealerships that weren’t so great, this one clearly stood out as top notch service!. They were very thorough when checking over our vehicle. Service guys kept us fully inform More

by Maurice
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Tyler Zimmerman

Oct 07, 2024

Boucher Nissan of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Luchini Service Manager 262-542-5500

October 03, 2024

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When I came to the dealership I was in a terrible situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed More

by brianchatfield2
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Michael Miller, Tyler Zimmerman, Luis Arteaga , If Johnathan is John, he's the one.

Oct 04, 2024

Boucher Nissan of Waukesha responded

Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

September 28, 2024

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It took a little longer than I expected but service was good. Look forward to next time More

by LESMOS1
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Recommend Dealer
Yes
Sep 29, 2024

Boucher Nissan of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 262-542-5500

September 26, 2024

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Fantastic service, everything was done within a couple days. I was really happy with the communication from Lenny himself to Ryan as well. Everyone kept me in the loop and made this process much easier. L More

by ARTEAGALUIS83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Drew Harrig General Sales Manager 262-542-5500

September 12, 2024

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Nice people. The wait was very long. So, the planning needs improvement. The service was very good though. More

by sislinmarkusse
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Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

September 08, 2024

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The people working in the service department were all I really interacted with, but they were all professional, nice, and knew what they were talking about and how to talk to me about it. More

by ANNAPETT28
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Recommend Dealer
Yes

Other Employees Tagged: Luis Arteaga

Sep 08, 2024

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Anna, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500

August 17, 2024

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I waited at the dealership while my service was performed. They received me promptly at my scheduled appointment time, and my service was handled in a timely manner. More

by Kasey
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 18, 2024

Boucher Nissan of Waukesha responded

Thank you, Kasey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Melvin Ehnert Service Manager 262-542-5500

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