John vanStratum
John vanStratum at Horne Kia
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John vanStratum

Sales Professional

Horne Kia

1465 E Motorplex Loop
Gilbert, AZ 85297

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4 Reviews

I lived most of my life in Connecticut. My many great memories of New England include meeting Kathy, my wife of 35 years. Ashley, our daughter was born in Connecticut and is our greatest achievement. She is now 27 years old and working on her second college degree. We moved to Arizona 15 yrs ago. We are grateful to have had the opportunity to relocate. I have always done sales work. My positions have included Market Manager, National Accounts Manager and National Travelling Marketer. I am delighted to be working with Horne KIA!

Dealership Experience

7 yrs

Industry Experience

15 yrs, 2 mos

Languages Spoken

English English

not yet
rated

4 Reviews

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4 Reviews of John vanStratum

November 14, 2023

Dealership Rating
Employee Rating

Brent was great showed me all the cars I wanted to look at, walked me through the whole process of getting a car More

by 4leah4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 01, 2023

Dealership Rating
Employee Rating

Highly recommend this dealership! I had a wonderful experience with Horne Kia. Everyone there showed me amazing service& happy faces. Now that I think about it I have never had an exp More

by spicyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Horne Kia responded

Thank you for your amazing feedback, recommendation, and for choosing Horne Kia! We're happy we could help and ensure you had a wonderful customer service experience. Please let us know if you have any additional questions about the services you received.

January 14, 2022

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Employee Rating

Same deal as the last person. They tried to add on $1400 worth of dealer installed crap. It's unfortunate that they do this. Just want an honest deal and not some useless and unwanted paint protection. More

by Trying to buy a car
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 14, 2022

Horne Kia responded

Hi, Thank you for bringing your recent sales visit to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Josh Bauman General Manager Horne Kia (480) 725-5220

Jan 14, 2022

Trying to buy a car responded

Stop forcing paint protection and vin etching on people. Adding this added cost to a car is robbery. Look at it this way, if you were dining out and when the bill came you noticed a charge for restaurant installed options because you wanted a water glass with your water you would be upset. Now lets say they also charged you for silverware to eat your meal. This all adds $100 more to the cost of your meal....you probably wouldn't eat there again. It's a crappy way of doing business.

August 22, 2021

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Employee Rating

BAIT AND SWITCH!! I went in to buy a car I found advertised online for a certain price. They would not sell me the car for that price! Instead, they tried to make me pay about $1400 more because o More

by db
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 24, 2021

Horne Kia responded

Hi, Thank you for taking the time to leave your feedback. We strive to provide our guests with the best experience possible and would like to learn more about your sales experience. If you would like to share more details of your visit, please reach out to me at your earliest convenience. Best, Josh Bauman General Manager Horne Kia (480) 725-5220

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