John Wheeler
John Wheeler at BMW of Ocala
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John Wheeler

Finance Manager

BMW of Ocala

5145 SW College Rd.
Ocala, FL 34474

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5.0
110 Reviews
5.0

110 Reviews

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110 Reviews of John Wheeler

September 21, 2024

Dealership Rating
Employee Rating

Danielle was friendly and knowledgeable. .the experience was excellent and all the staff was excellent as usual. More

by Drmjrogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Theodorides , James Jupiter

Sep 24, 2024

BMW of Ocala responded

Thank you for your kind words! We’re so glad to hear that Danielle and the team provided you with an excellent experience. Your feedback means a lot to us, and we’re committed to maintaining the high level of service you’ve come to expect. We look forward to seeing you again soon!

September 15, 2024

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Employee Rating

Our entire X3 buying experience at BMW of Ocala was smooth, professional and pleasant. Special mention and thanks to Malcolm, our sales-person and Darian, who both helped with the delivery and orientat More

by raj.sonty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 23, 2024

BMW of Ocala responded

Thank you for your wonderful review! We’re delighted to hear that your buying experience was smooth and pleasant. Malcolm and Darian will be thrilled to know they made a positive impact during your delivery and orientation. We appreciate your kind words and look forward to serving you again in the future! Enjoy your new BMW!

September 03, 2024

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Employee Rating

I couldn't have had a much better experience, mostly due to Malcolm. He was professional, knowledgeable, and low pressure. He had me drive two cars and took our time, never feeling rushed. Darian came out t More

by JohnS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

BMW of Ocala responded

Thank you for sharing your experience! We’re thrilled to hear that Malcolm, Darian, and the rest of our team made such a positive impression on you. It’s great to know that their professionalism and attention to detail helped make your car buying process smooth and enjoyable. We strive to provide a relaxed and informative experience, so it’s wonderful to hear we achieved that for you. If you have any more questions or need further assistance, feel free to reach out. We hope you’re enjoying your new car and look forward to serving you again in the future!

August 12, 2024

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This dealership is absolutely the best that we have ever worked with. The customer service was excellent. Everyone was kind and respectful and went above and beyond to make sure that you were comfortable an More

by marybaum80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darian Durgapersad , Jesse Utarid, James Jupiter, Frank Rebro

Aug 13, 2024

BMW of Ocala responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our team. It’s great to know that Jesse, Darian, James, Frank, and John were all able to assist you in making your car purchase smooth and enjoyable. Your kind words about our customer service and the way we handled your trade-in mean a lot to us. We’re grateful for your recommendation and look forward to welcoming you back anytime. Enjoy your BMW, and don’t hesitate to stop by and say hi!

Aug 12, 2024

marybaum80 responded

Thank you, BMW of Ocala, you all rocked. We appreciate all that you did and your willingness to go above and beyond. Especially a big shout out to the above-mentioned employees.

July 28, 2024

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Employee Rating

Very positive experience as my initial call into the dealership was with Sheila, and then later meeting Cesar. I can only state that everything within the process was very professional and clearly expla More

by TIMD.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheila Butler, Cesar Estrada

Jul 30, 2024

BMW of Ocala responded

Thank you for your wonderful feedback! We're glad to hear that Sheila, Cesar, and John provided a professional and clear experience for you. Your recommendation means a lot to us. If you or your friends and family need any further assistance, don’t hesitate to reach out. Enjoy your new vehicle!

July 24, 2024

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Great service always . Takes care of business quickly , professionally. Have owned only Bmws for years. Trust the people at Ocala BMW. Picked up my car for service return More

by pdbyrd83
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 24, 2024

BMW of Ocala responded

Thank you for your kind words and loyalty! We're thrilled to hear that you consistently receive great service at our service center. Providing prompt and professional service is our commitment to every customer, and we're delighted that you trust us with your BMWs year after year. If there's anything else we can do to enhance your experience, please don't hesitate to reach out. We look forward to seeing you again for your next service appointment!

July 13, 2024

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Would have given 5 star but spent over 4 hours in dealership and still didn't finish their processing. They did send very nice and knowledgeable man to our house to complete the process, very helpful More

by P
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ricky Rodriguez , Gustavo Perdomo

Jul 15, 2024

BMW of Ocala responded

Thank you for your feedback. We apologize for the inconvenience caused by the lengthy processing time. We're glad to hear that our team member was able to assist you at your home and that you found him helpful and knowledgeable. We appreciate your patience and look forward to improving your experience in the future.

July 10, 2024

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Employee Rating

The salesman, Gustavo was very professional and efficient. The overall purchase experience was very good. I would recommend BMW Ocala to anyone looking to buy or lease a BMW. More

by JJMCars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Estrada , Gustavo Perdomo

Jul 10, 2024

BMW of Ocala responded

Thank you for your review and recommendation! We're glad to hear that Gustavo provided you with professional and efficient service during your purchase. Delivering a positive overall experience is important to us, and we appreciate your feedback. If there's anything more we can do to enhance your satisfaction or if you have any further comments, please feel free to reach out. We value your business and hope you're enjoying your new car!

July 05, 2024

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Robert provided excellent customer service. He made sure I was taken care of when I brought my 430 for routine maintenance. Very knowledgeable and personable too. More

by tlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2024

BMW of Ocala responded

Thank you for your wonderful review! We're thrilled to hear that Robert provided you with excellent customer service during your recent visit for routine maintenance on your BMW. We strive to ensure every customer feels well taken care of, and it's great to know that Robert's knowledge and personable approach made a positive impact. Please don't hesitate to reach out if you have any further automotive needs.

June 29, 2024

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Employee Rating

Malcolm made car buying a pleasant & exciting experience. The dealership as a whole was a comfortable atmosphere. Great price local & Malcolm made the difference. I expect to see him rise through the ranks a More

by theogpossum1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Stewart, Kevin Carter

Jul 01, 2024

BMW of Ocala responded

Thank you so much for your wonderful review! We're thrilled to hear that Malcolm made your car buying experience pleasant and exciting. It's fantastic that you found the dealership to be comfortable. We'll be sure to pass along your kind words to Malcolm and the rest of our team. We're grateful for your feedback and look forward to serving you again in the future!

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