John Wheeler

Danielle was friendly and knowledgeable. .the experience was excellent and all the staff was excellent as usual. .the experience was excellent and all the staff was excellent as usual. More

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Our entire X3 buying experience at BMW of Ocala was smooth, professional and pleasant. Special mention and thanks to Malcolm, our sales-person and Darian, who both helped with the delivery and orientat smooth, professional and pleasant. Special mention and thanks to Malcolm, our sales-person and Darian, who both helped with the delivery and orientation process More

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I couldn't have had a much better experience, mostly due to Malcolm. He was professional, knowledgeable, and low pressure. He had me drive two cars and took our time, never feeling rushed. Darian came out t to Malcolm. He was professional, knowledgeable, and low pressure. He had me drive two cars and took our time, never feeling rushed. Darian came out to our house to show us all of the features and functions of the car. He was great too. Other members of the staff were equally as nice. All in all it was a very positive experience. More

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This dealership is absolutely the best that we have ever worked with. The customer service was excellent. Everyone was kind and respectful and went above and beyond to make sure that you were comfortable an worked with. The customer service was excellent. Everyone was kind and respectful and went above and beyond to make sure that you were comfortable and confident in our car purchase. We had the pleasure with working with Jesse Utarid as our sales reprehensive who was very helpful and honest and did an amazing follow up to ensure that we were satisfied. Darian Durgapersad did an awesome job is setting up our car features for us. James Jupiter and Frank Rebro were the sales managers who were very helpful. John Wheeler from finance was awesome in getting us set up with what we needed. We did a trade in that was handled without any problems. We would definitely use this dealership again and highly recommend them to anyone considering a BMW purchase. The gentleman that we had the pleasure to work with never made you feel that you were a bother, and they made you feel like you were always welcome to stop in and say Hi even after you purchased your car. More

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Very positive experience as my initial call into the dealership was with Sheila, and then later meeting Cesar. I can only state that everything within the process was very professional and clearly expla dealership was with Sheila, and then later meeting Cesar. I can only state that everything within the process was very professional and clearly explained. John in the finance department is also a seasoned professional and I would definitely recommend Cesar and the team to my friends and family. More

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Great service always . Takes care of business quickly , professionally. Have owned only Bmws for years. Trust the people at Ocala BMW. Picked up my car for service return Takes care of business quickly , professionally. Have owned only Bmws for years. Trust the people at Ocala BMW. Picked up my car for service returned it to me within a 5 hour time frame. More

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Would have given 5 star but spent over 4 hours in dealership and still didn't finish their processing. They did send very nice and knowledgeable man to our house to complete the process, very helpful dealership and still didn't finish their processing. They did send very nice and knowledgeable man to our house to complete the process, very helpful More

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The salesman, Gustavo was very professional and efficient. The overall purchase experience was very good. I would recommend BMW Ocala to anyone looking to buy or lease a BMW. efficient. The overall purchase experience was very good. I would recommend BMW Ocala to anyone looking to buy or lease a BMW. More

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Robert provided excellent customer service. He made sure I was taken care of when I brought my 430 for routine maintenance. Very knowledgeable and personable too. He made sure I was taken care of when I brought my 430 for routine maintenance. Very knowledgeable and personable too. More

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Malcolm made car buying a pleasant & exciting experience. The dealership as a whole was a comfortable atmosphere. Great price local & Malcolm made the difference. I expect to see him rise through the ranks a The dealership as a whole was a comfortable atmosphere. Great price local & Malcolm made the difference. I expect to see him rise through the ranks as he knows how to relate to anyone if he could handle myself & Heidi. Thank you to everyone. More

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