John Watkins
John Watkins at Mercedes-Benz of the Woodlands

John Watkins

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of John Watkins

June 02, 2025

Dealership Rating
Employee Rating

Impeccable service, excellent communication, consistent results. I have been using this dealership for 10 years now and wouldn't recommend anywhere else. More

by oshbisser
Service Price Transparency
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Recommend Dealer
Yes

May 16, 2025

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Attentive and friendly service, from beginning to end. Mercedes of The Woodlands has a beautiful and clean facility. More

by narshea
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Albert Casey

May 19, 2025

Mercedes-Benz of the Woodlands responded

Narshea, thank you for your kind words! We're thrilled to hear you enjoyed our attentive service and beautiful facility. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

May 14, 2025

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John always does an outstanding job. Effencient, eveything is simple, not complicated . Always a pleasure to deal with. More

by sneadalan
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Recommend Dealer
Yes
May 15, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, sneadalan! We're thrilled to hear that John made your experience efficient. We appreciate your kind words and look forward to continuing to provide you with great service!

May 09, 2025

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I have been taking my C63 to MB of the Woodlands for the last 2 years. The service department and team are the reason I will continue going back. Excellent communication throughout the process. More

by Tom
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2025

Mercedes-Benz of the Woodlands responded

Tom, thank you for your fantastic review! We're thrilled to hear that our service team has consistently met your expectations. Your loyalty means a lot to us, and we look forward to continuing to provide you with excellent service for your C63!

May 01, 2025

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MB of The Woodlands is a fantastic dealership. I come back because of the level of service and attention I have received over the years. It is the top dealership I have been to. More

by jtraeger
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Recommend Dealer
Yes
May 06, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the great feedback, jtraeger! We're thrilled to hear you consistently enjoy our service and attention. Your loyalty means a lot to us, and we’re committed to keeping that high standard for you and all our customers. We look forward to seeing you again!

April 25, 2025

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Always a streamlined experience which is much appreciated. John Watkins is the best!! Engaging, professional and knowledable. More

by Laura
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Recommend Dealer
Yes

Other Employees Tagged: Michael Thomson

Apr 29, 2025

Mercedes-Benz of the Woodlands responded

Laura, thank you for your fantastic review! We’re thrilled to hear you had a streamlined experience and that John made such a positive impression. Your feedback means a lot to us. We look forward to serving you again soon.

April 23, 2025

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Amazing dealership. Best employees, quick turnaround. Great sales department, even batter sales department. Best part is the wonderful advisors. More

by Dennis Retoro
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gaston Reyes

Apr 24, 2025

Mercedes-Benz of the Woodlands responded

Dennis, thank you for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Your kind words about our employees and services mean a lot to us. Looking forward to assisting you again in the future!

April 18, 2025

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Ah, the luxury of convenience! I have experienced solid service, in all ways, during each visit over the last 5 years. These folks know how to deliver on the customer first promise More

by madyk86
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev, Gaston Reyes

Apr 22, 2025

Mercedes-Benz of the Woodlands responded

Madyk86, we truly appreciate your kind words! It's wonderful to hear that our commitment to customer service has consistently met your expectations. Thank you for being a loyal customer for the past five years—we look forward to continuing to serve you!

April 12, 2025

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Mercedes Benz of The Woodlands is one of the best parts of owning an MB! From the sales experience, to finance, and especially the Service department! Thank you!! More

by JessieMcMahon
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan , Vanessa Stephens

Apr 15, 2025

Mercedes-Benz of the Woodlands responded

Jessie, thank you for your wonderful review! We're thrilled to hear that your experience with our sales, finance, and service teams has been so positive. Your satisfaction is our priority, and we appreciate you being part of the Mercedes-Benz of The Woodlands family!

April 09, 2025

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Employee Rating

Always provide exceptional service. Picked up a nail in the side wall of a tire. Showed up at the dealership without an appointment— they immediately took care of me and got me back on More

by elizabeth_bolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic feedback, Elizabeth! We're thrilled to hear that our team was able to assist you promptly and get you back on the road. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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