John Watkins
John Watkins at Mercedes-Benz of the Woodlands
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John Watkins

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of John Watkins

April 18, 2025

Dealership Rating
Employee Rating

Ah, the luxury of convenience! I have experienced solid service, in all ways, during each visit over the last 5 years. These folks know how to deliver on the customer first promise More

by madyk86
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev, Gaston Reyes

April 12, 2025

Dealership Rating
Employee Rating

Mercedes Benz of The Woodlands is one of the best parts of owning an MB! From the sales experience, to finance, and especially the Service department! Thank you!! More

by JessieMcMahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan , Vanessa Stephens

Apr 15, 2025

Mercedes-Benz of the Woodlands responded

Jessie, thank you for your wonderful review! We're thrilled to hear that your experience with our sales, finance, and service teams has been so positive. Your satisfaction is our priority, and we appreciate you being part of the Mercedes-Benz of The Woodlands family!

April 09, 2025

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Always provide exceptional service. Picked up a nail in the side wall of a tire. Showed up at the dealership without an appointment— they immediately took care of me and got me back on More

by elizabeth_bolt
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2025

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic feedback, Elizabeth! We're thrilled to hear that our team was able to assist you promptly and get you back on the road. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

April 01, 2025

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The check-in with Mark was outstanding. He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for picku More

by Dr Z
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar, Trent Hjuler

Apr 02, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Dr. Z! We’re thrilled to hear about your positive experience with Mark, John, and Trent. Our team strives to provide exceptional service, and it’s great to know they made an impact. We appreciate your support and look forward to seeing you again!

April 01, 2025

Dealership Rating
Employee Rating

It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal More

by kstilling
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 02, 2025

Mercedes-Benz of the Woodlands responded

Kstilling, we’re thrilled to hear about your great experience with Trent and our team! Your loyalty means the world to us, and we’re excited to have you as lifelong customers. Thank you for sharing your thoughts, and we look forward to seeing you again soon!

March 25, 2025

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Always a pleasure to deal with John Watkins at The Woodlands Mercedes Benz dealership. Exceptional service! Five stars! More

by linas.danilevicius
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Linas! We're thrilled to hear about your positive experience with John. Our team strives to provide exceptional service, and your feedback means a lot to us. We look forward to serving you again!

March 24, 2025

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John was very professional and customer oriented. He took the time to understand my concerns and then made sure they were resolved. More

by DanM
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Mercedes-Benz of the Woodlands responded

Dan, thank you for your fantastic feedback! We're thrilled to hear that John provided you with the professional service you deserve. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again!

February 27, 2025

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They provide outstanding service - thorough and efficient. They make it easy to schedule and staff is helpful and courteous. More

by Tiff
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2025

Mercedes-Benz of the Woodlands responded

Tiff, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words about our service and staff. Looking forward to serving you again!

February 19, 2025

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MBOTW delivered as promised, great service once again. Special thanks to John Watkings, he knows to perfection what you need and make things happen ASAP. Such a great guy. More

by pta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcos Morales

Feb 20, 2025

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, pta! We’re thrilled to hear you had a great experience and that John delivered exceptional service. We appreciate your support and look forward to serving you again!

February 18, 2025

Dealership Rating
Employee Rating

This dealership consistently delivers excellent customer service and that’s why I frequent this dealership with my business and service needs. Keep providing that level of service and I’ll continue to suppo More

by myronhopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Mercedes-Benz of the Woodlands responded

Myron, thank you for your fantastic feedback! We’re thrilled to hear that you consistently enjoy our customer service. Your support means the world to us, and we’re committed to maintaining that high standard for you and all our valued customers. Looking forward to seeing you again soon!

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