John Watkins
John Watkins at Mercedes-Benz of the Woodlands
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John Watkins

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.7
10 Reviews
4.7

10 Reviews

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10 Reviews of John Watkins

October 30, 2024

Dealership Rating
Employee Rating

Love working with this dealership. I bought my S560 out of state, but I've always taken it here for service. John Watkins always takes good care of it. Always remembers me and recogniz More

by Stevemb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, Stevemb4! We're thrilled to hear that John has been taking such great care of your S560. It's wonderful to know our team is providing excellent service and keeping your vehicle in top shape. We appreciate your loyalty and look forward to seeing you again!

October 18, 2024

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I think it is one of the best auto car mercedes benz dealership in conroe , Very clean and good customer service! More

by Jun
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 19, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Jun! We're thrilled to hear you had a great experience with our team and appreciate your kind words about our dealership's cleanliness and customer service. We look forward to seeing you again soon!

September 22, 2024

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Have used this dealership 5+ years, always pleasant, helpful to work with. Receptionist nice and knowledgeable. More

by dad812
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, dad812! We're thrilled to hear you've had a great experience with us over the years. Our team works hard to provide excellent service, and it’s wonderful to know our efforts are appreciated. We look forward to serving you again soon!

September 21, 2024

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I just moved to the area and had to take my Mercedes in for service. The dealership had a beautiful lounge with glass windows overlooking the service department. My drop off check in was a breeze and my lo More

by diane
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Recommend Dealer
Yes

Other Employees Tagged: Isaiah Martinez

Sep 23, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Diane! We're thrilled to hear you had such a positive experience with our team and enjoyed our lounge. We look forward to welcoming you back for your next service visit!

September 17, 2024

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I recently purchased a new car, and I had an exceptional experience thanks to Katherine Stern. From start to finish, she was professional, knowledgeable, and incredibly patient, answering all my questions a More

by Woodarddavid24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

Sep 18, 2024

Mercedes-Benz of the Woodlands responded

Thank you, Woodarddavid24! We’re thrilled to hear about your exceptional experience with Katherine. Our team strives to make every purchase smooth and enjoyable, and it’s wonderful to know that Katherine exceeded your expectations. Enjoy your new car, and we appreciate your recommendation!

August 14, 2024

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I recently had my tire replaced. The service was quick and John kept me informed of the status. When additional issues were discovered, John explained to me what was going on. He eve More

by micheleword
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Recommend Dealer
Yes
Aug 15, 2024

Mercedes-Benz of the Woodlands responded

Hi Michele! Thank you for sharing your positive experience with us. We're thrilled to hear that John provided you with excellent service and went above and beyond by keeping you informed every step of the way. We appreciate your feedback and look forward to serving you again in the future.

August 10, 2024

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Recently had my MB windshield replaced. Dealership did a fantastic job, and my service advisor, John, was top tier. More

by lesliebx3
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Hi Leslie! Thank you so much for sharing your positive experience with us. We're thrilled to hear that our team, especially John, provided you with top-tier service during your windshield replacement. Your feedback means a lot to us and we appreciate your support!

August 09, 2024

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Always a great experience at Mercedes-Benz of the Woodlands. Their customer service is the reason why we will never buy a Mercedes from any other dealer or have our cars serviced anywhere else. More

by Jeff
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Jeff, thank you for your kind words and loyalty to Mercedes-Benz of the Woodlands! We strive to provide top-notch customer service and are thrilled to hear about your positive experiences. We appreciate your support and look forward to continuing to exceed your expectations.

August 09, 2024

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John was very informative during the process of service very professional and friendly made the experience less stressful. More

by seadot71
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Recommend Dealer
Yes
Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Hi seadot71, thank you for taking the time to leave such positive feedback about John! We are thrilled to hear that he was able to provide you with informative and professional service. We appreciate your kind words and look forward to serving you again in the future.

August 03, 2024

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Service is always excellent! And John Watkins goes the extra mile. Need help, call John! More

by John S
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 06, 2024

Mercedes-Benz of the Woodlands responded

John, thank you so much for the glowing review! We're thrilled to hear that you always receive excellent service, especially from John Watkins. We appreciate your support and look forward to serving you again in the future.

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