John Watkins

I had warranty work completed and was late picking up my car. The service manager stayed until I arrived. I was very appreciative! car. The service manager stayed until I arrived. I was very appreciative! More

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Recent service was for 2 new tires. Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only b Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only buy from them. More

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Love working with this dealership. I bought my S560 out of state, but I've always taken it here for service. John Watkins always takes good care of it. Always remembers me and recogniz I bought my S560 out of state, but I've always taken it here for service. John Watkins always takes good care of it. Always remembers me and recognizes my car. Great service. I took the car in for a "check engine" light. Mercedes fixed it all under extended emissions warranty. John noticed that a pully was chirping and got it replaced and did some routine maintenance while the car was in the shop. Thanks for the excellent care! More

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I think it is one of the best auto car mercedes benz dealership in conroe , Very clean and good customer service! dealership in conroe , Very clean and good customer service! More

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Have used this dealership 5+ years, always pleasant, helpful to work with. Receptionist nice and knowledgeable. helpful to work with. Receptionist nice and knowledgeable. More

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I just moved to the area and had to take my Mercedes in for service. The dealership had a beautiful lounge with glass windows overlooking the service department. My drop off check in was a breeze and my lo for service. The dealership had a beautiful lounge with glass windows overlooking the service department. My drop off check in was a breeze and my loaner car was ready for me. All of the service staff were very friendly and very helpful. They made me feel like a long time valued customer even though it was my first visit. My pick up was a breeze and I was on my way quickly. I will definitely be using them again! More

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I recently purchased a new car, and I had an exceptional experience thanks to Katherine Stern. From start to finish, she was professional, knowledgeable, and incredibly patient, answering all my questions a experience thanks to Katherine Stern. From start to finish, she was professional, knowledgeable, and incredibly patient, answering all my questions and making sure I was comfortable with every aspect of the purchase. She went above and beyond to help me find the perfect vehicle and made the entire process smooth and stress-free. If you're looking for a sales professional who truly cares, I highly recommend Katherine. Thank you for such a positive experience‼️ More

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I recently had my tire replaced. The service was quick and John kept me informed of the status. When additional issues were discovered, John explained to me what was going on. He eve The service was quick and John kept me informed of the status. When additional issues were discovered, John explained to me what was going on. He even spoke to my husband on the. phone and explained the issue to him. That was an "above and beyond" type of service. Great job! More

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Recently had my MB windshield replaced. Dealership did a fantastic job, and my service advisor, John, was top tier. Dealership did a fantastic job, and my service advisor, John, was top tier. More

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Always a great experience at Mercedes-Benz of the Woodlands. Their customer service is the reason why we will never buy a Mercedes from any other dealer or have our cars serviced anywhere else. Woodlands. Their customer service is the reason why we will never buy a Mercedes from any other dealer or have our cars serviced anywhere else. More

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