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John Ward
John Ward at Five Star Subaru of Grapevine
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John Ward

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of John Ward

April 24, 2025

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Employee Rating

It was caos had appointment with finance at a certain time and finance was late...... More

by BOOBABY6367
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns, Brandon Fraikes

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April 23, 2025

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Employee Rating

Easy to deal with. No pressure. Good experience. 3 car that was brought from dealership More

by TURNERBLG
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stables, Nart Abzakh

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Apr 24, 2025

Five Star Subaru of Grapevine responded

Congratulations, TURNERBLG, on your newest car from Five Star Subaru. We are so grateful for your continued business. When you need our technical or care advice, please reach out to 817-438-1700. We are focused on helping you fully enjoy your car. Thank you, David Cheney, General Sales Manager

April 23, 2025

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We found these people most knowledgeable, thank you for stepping in and helping Kenney Gaines. More

by RAEO638
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Kenny Gaines

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Apr 24, 2025

Five Star Subaru of Grapevine responded

Congratulations, RAEO638! We are so excited you are driving a new car from Five Star Subaru! Customer satisfaction continues to be our focus. Reach Kenny and your sales team at 817-438-1700 any time you need vehicle advcie. Thank you for shopping with us! Take care, David Cheney, General Sales Manager

April 19, 2025

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Employee Rating

Very good shopping experience. Dave is great to work with and we felt like we got a great deal. Most of all we are really enjoying our new Subaru! More

by DAVMCK
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

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Apr 19, 2025

Five Star Subaru of Grapevine responded

Thank you, DAVMCK, for rating your Five Star Subaru shopping visit. Customer experience is a priority and we remain available at 817-438-1700. We are here to help you fully enjoy your new car. Congratulations! Best regards, David Cheney, General Sales Manager

April 18, 2025

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This was the most enjoyable auto buying experience, no pressure and excellent customer service. Thank you for a wonderful experience. More

by JAKEANDJOSHELTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim, Corbin Beck

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Apr 19, 2025

Five Star Subaru of Grapevine responded

Congratulations, JAKEANDJOSHELTON, on your new car from Five Star Subaru! We're delighted you had a stress-free experience with us. We appreciate you recognizing our commitment to excellent customer service! Let us know if you when you need our vehicle advice or expertise at 817-438-1700. We are here for you. Thank you for your business and feedback! Take care, David Cheney, General Sales Manager

April 14, 2025

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Car Prep was not initially satisfactory and car had to go back to wash and detail. It looked like it was rushed but Cameron made it right by sending it back More

by JBENES2020
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns

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Apr 14, 2025

Five Star Subaru of Grapevine responded

Thank you, JBENES2020, for your honest feedback Customer satisfaction is a priority at Five Star Subaru and we appreciated the chance to deliver your car properly. Should you have additional feedback, please reach me at 817-438-1700. Sincerely, David Cheney, General Sales Manager

April 14, 2025

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I had a great experience at five star Subaru in Grapevine Tx I would definitely recommend to family and friends. More

by SY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, Nart Abzakh

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Apr 15, 2025

Five Star Subaru of Grapevine responded

SY, Thank you for your wonderful feedback! We're thrilled to hear you had a great experience at Five Star Subaru and are excited you are driving a new Subaru. Reach your sales team at 817-438-1700 should you like to revisit the features on your car. Congratulations! Best regards, David Cheney, General Sales Manager

April 10, 2025

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Employee Rating

No nonsense hassling, very direct and straight shooting. Everything was explained clearly. Looking forward to service being provided. More

by TXPAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Derek Adams

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Apr 11, 2025

Five Star Subaru of Grapevine responded

TXPAT, Thank you for your kind words and business! We appreciate you recognizing our straightforward approach at Five Star Subaru. We strive to provide clear and concise information to our customers. We look forward to helping you enjoy your new car. Stop by or call 817-438-1700 for vehicle advice any time. Congratulations! Best regards, David Cheney, General Sales Manager

April 07, 2025

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Employee Rating

Very pleasant team to work with. Darrell Cooper is a Rock Star! We were impressed with everyone's efforts and did not feel pressured what so ever. More

by BLJONES
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cooper, Brandon Fraikes

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Apr 08, 2025

Five Star Subaru of Grapevine responded

BLJONES, Thank you so much! We're thrilled to hear you had such a positive experience at Five Star Subaru. It's wonderful to know our team's efforts were appreciated, and we're especially glad you felt no pressure. We'll be sure to pass along your kind words to Darrell – he truly is a rock star! Stay in touch at 817-438-1700. Congratulations on your new car. Best regards, David Cheney, General Sales Manager

March 29, 2025

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Employee Rating

Incredibly pleased with the entire experience! Deyton was very knowledgeable about the product and went above and beyond to ensure we were happy. I would recommend Five Star Subaru to anyone. More

by ROBBIELELLIOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Deyton Gidcumb

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Mar 30, 2025

Five Star Subaru of Grapevine responded

Thank you, ROBBIELELLIOTT, for shopping at Five Star Subaru. Deyton and our team are focused on helping you enjoy your new car. Stop by or call 817-438-1700 should you need our advice. Congratulations and we look forward to hearing from you. Best regards, David Cheney, General Sales Manager

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