John Uglow

We went to Mungenast Lexus late Fall 2023 to view options for a new SUV. We met Nate Hopson. Nate went through options and encouraged us to look through floor inventory. He was helpful, informative and had a for a new SUV. We met Nate Hopson. Nate went through options and encouraged us to look through floor inventory. He was helpful, informative and had a relaxed presentation. We explained this was the beginning of our search and had to check out other SUVs. Nate thanked for allowing him to show Lexus SUV choices. Late January we returned to Mungenast having decided that we definitely wanted a Lexus. Mr. Hopson was glad to see us back and then explianed the differences in the fleet of SUVs that Lexus makes. Nate encouraged us to test drive any models that we needed to check out. That day we knew that RX350 Hydrid would be our next automobile. Nate checked with floor manager, John, about incoming inventory. A auto was scheduled to be built in late February and arrive mid -late March. We were excited and ready as soon as possible. Mr. Hopson kept us informed of the progress of SUV in the manufactoring and delievery. We got calls and really appreciated Nate's attention to our car. We picked up today. It is everything Nate and other staff had told us. Nate escorted us through the signing , payment, and new auto instruction. Nate was wonderful to work though this big purchase. Everyone, Susan, Nancy and David especially , made this a good experience . Thanks Nate and entire Mungenast staff with whom we worked. Jane and William Patrick Gibson More

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The staff at the dealership are very professional and accommodating. I felt that everyone wanted me to be happy with every aspect of my interaction. Specifically my sales rep Sherry, sales manager, John. accommodating. I felt that everyone wanted me to be happy with every aspect of my interaction. Specifically my sales rep Sherry, sales manager, John. Also Susan, the accessories rep. And finally Rob the financial services rep. Really a great team! Also the hostess in the waiting area went out of her way to make sure I had what I wanted in the way of refreshments. After the sales completion, Haylie Cordia did a great job explaining the electronics of my ne vehicle to me. More

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Excellent experience. Andy in service is a true professional. Highly recommend this dealership for service and sales! Andy in service is a true professional. Highly recommend this dealership for service and sales! More

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Jeff Johnson, John Uglow and Robert Miller all delivered excellent customer service to my wife and I. We couldn’t be happier with their service and with our new RX 450h. Thanks excellent customer service to my wife and I. We couldn’t be happier with their service and with our new RX 450h. Thanks More

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We recently worked with Mike Medlin on the purchase of our new car. He was so easy and accommodating to work with since we had (2) kids with us the first time we met him. We appreciated his honesty throu our new car. He was so easy and accommodating to work with since we had (2) kids with us the first time we met him. We appreciated his honesty throughout the process. Highly recommend seeing him! More

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Amazing and pleasurable I have purchased many luxury vehicles in my lifetime and quite a few from Mungenast Lexus. My last two autos purchases I have worked with Steve Zitko I have purchased many luxury vehicles in my lifetime and quite a few from Mungenast Lexus. My last two autos purchases I have worked with Steve Zitko and both times were incredibly professional and so easy to deal with. No hassles, no worries, a beautiful experience and always treated with the most respect, honesty and care. Mungenast-Lexus by far, is the best place in St Louis for luxury auto sales and service I can’t see myself going anywhere else. More

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AMAZING Experience Mungenast is FANTASTIC!! The service and care the team at Mungenast displayed was nothing short of an amazing Lexus experience. 🌟🌟🌟🌟🌟 My famil Mungenast is FANTASTIC!! The service and care the team at Mungenast displayed was nothing short of an amazing Lexus experience. 🌟🌟🌟🌟🌟 My family has purchased several cars from them over the last couple of years and I purchased two more this month. There was a delivery issue with one of them and my sales contact (Steve Zitco) was off that day so one of the managers (John Uglow) stepped in and took care of things immediately. They gave me a new Lexus vehicle to drive until my car arrived and communicated with me each step of the way. When the new car arrived, Steve Zitco came in on his day off to see me and make sure I had a great experience. More

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Amazing Was great car buying experience. Everyone was so accommodating. Great price and amazing service. We where amazed how fast they where able to get the Was great car buying experience. Everyone was so accommodating. Great price and amazing service. We where amazed how fast they where able to get the paper work done. More

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Want a new Lexus? Be sure to stop @ Mungenast Lexus of St. Just purchased a new 2019 Lexus RX 350. As usual the sales & service you receive at this dealership is "top-notch". I've been doing business with th Just purchased a new 2019 Lexus RX 350. As usual the sales & service you receive at this dealership is "top-notch". I've been doing business with these folks since 2001 & can't imagine going anywhere else for a new auto. Not only is their product superior their sales & service levels are even better. So happy to do business with these folks! More

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Excellent experience We purchased a new 2019 Lexus RX 350 from Mungenast. This is our first Lexus to own and we are loving it. Thank you very much to Nate who was so wond We purchased a new 2019 Lexus RX 350 from Mungenast. This is our first Lexus to own and we are loving it. Thank you very much to Nate who was so wonderful to work with. We were at the dealership at least three time before we decided to purchase our RX. Every time Nate was very helpful and alway took car of us. Nate Hopson is great. Thank you to all of the team as everyone made this experiance wonderful. More

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