John Thompson
John Thompson at Montrose Kia

John Thompson | Page 2

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Montrose Kia

5033 Detroit Rd
Sheffield, OH 44054

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4.5
66 Reviews
4.5

66 Reviews

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66 Reviews of John Thompson

March 06, 2026

Dealership Rating
Employee Rating

Very pleased with service as I was going in for car wash and ended up getting an unplanned oil change plus best wash and inside cleaning! Thank you!! More

by davismarge44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Young lady in service

Mar 06, 2026

Montrose Kia responded

John and our team are delighted you were pleased with the unplanned oil change along with the wash and interior cleaning on your Kia. We look forward to keeping your Kia in great shape on your next visit. Thank you for trusting us with your vehicle. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

March 01, 2026

Dealership Rating
Employee Rating

Great people they give off the vibe that they care . And genuinely want to help you More

by demosstylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Montrose Kia responded

It’s wonderful to hear our team’s genuine care and willingness to help stood out during service on your Kia Soul. We’re here whenever you need us next. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

February 25, 2026

Dealership Rating
Employee Rating

So I end up spending more money just to get my car checked out for something to be $1100 when I had a car less than 30 days More

by gagekyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Blanton

Mar 01, 2026

Montrose Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

February 10, 2026

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Employee Rating

Service was great, fast and staff was very helpful. I have received so many emails to complete this survey when I completed the first time I got it More

by mehganne.daley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Montrose Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Montrose Kia. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

February 05, 2026

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Employee Rating

Everyone was very helpful and understood my situation. They worked with me to get into a car. I am grateful. More

by ssums1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2026

Montrose Kia responded

Thanks for sharing your experience. We’re glad our team could understand your situation and help you secure your used Chevrolet Sonic. If you ever need anything else, feel free to reach out.

January 28, 2026

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Employee Rating

They worked with me to get me the exact car and lease that I wanted. More

by want2bmaddie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2026

Montrose Kia responded

Thanks for sharing your thoughts about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

January 18, 2026

Dealership Rating
Employee Rating

My time at Montrose Kia was great. Forest was extremely helpful and explained everything well. They worked with my requests and accommodated everything possible. Great experience! More

by astrokpc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2026

Montrose Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Kia! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

January 15, 2026

Dealership Rating
Employee Rating

Great service and excellent customer service even noticed that I had a dent in my car More

by kimberlykolcun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Montrose Kia responded

Thanks for sharing about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

January 04, 2026

Dealership Rating
Employee Rating

Always professional and courteous. Great service and very respectful of time when you’re waiting for service to be completed. More

by amanda.oberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Andiadonis

Jan 05, 2026

Montrose Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

December 27, 2025

Dealership Rating
Employee Rating

Thanks to Jim for a job well done. This is the second Kia Soul that I purchased from Montrose Lia. I greatly enjoyed the first Soul I purchased and I am enjoying this GT line even more More

by dawngayton800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2025

Montrose Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

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