John Sullivan

Parts and Service are always willing to go above and beyond for everyone. John and Gene in parts department are the best! beyond for everyone. John and Gene in parts department are the best! More

by LINDSAYS Verified Customer Verified Customer

Report | Print

The curtesy is great and is clean but the service I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did it. The lady explain to me like I was dome but is logic if I put water two days before and they put water that meet leak, but she said that the car had a leak from the oil filter and is going to cost me I said no and took it back where I change the oil, they check everything including the video (Video don't show noting about the oil filter) the problem was the bottom of the motor was leaking he told to take the car back to you company but because I was upset with the service I paid for the repair, something that I know is cover with the warrantee. I ask you employee that the car sound like old and she said that that car sound like that I check that car from the same year and it not sound like that. In other worlds not because I am a women that mean I don't know and I am not stupid. Thanks More

by awilda1990 Verified Customer Verified Customer

Report | Print

Professional efficient and very well put together the staff were very nice it was overall and excellent experience. staff were very nice it was overall and excellent experience. More

by jleblond94 Verified Customer Verified Customer

Report | Print

Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume responsibility to fix defective part. Imposible to break a light by touch when is meant to be touched to turn it on ! I wonder how many others have to pay out of pocket after they are told at time of purchase bumper to bumper cover and is not a real deal!! Last truck I will buy from this place. More

by fgiovanetty Verified Customer Verified Customer

Report | Print

I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More

by LRIDDLE80 Verified Customer Verified Customer

Report | Print

Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen. friendly and always gives us great advice with our Volkswagen. More

by biresdon Verified Customer Verified Customer

Report | Print

Service Advisor Ashleigh answered many of my periodic maintenance concerns. Oil change and Brake flush done neatly. The Parts Counter man kindly answered several questions I had about replacement tires maintenance concerns. Oil change and Brake flush done neatly. The Parts Counter man kindly answered several questions I had about replacement tires and the dispensing of the VW Specification Diesel Engine Oil. More

by KEP Verified Customer Verified Customer

Report | Print

Excellent service, I get treated like family, minimal wait time, my experience at Lakeland Volkswagen and staff AAA +. wait time, my experience at Lakeland Volkswagen and staff AAA +. More

by furiel20 Verified Customer Verified Customer

Report | Print

Went into the service department they was very courtesy and kind and they got me in and out and kind and they got me in and out More

by tdewdney Verified Customer Verified Customer

Report | Print

The service department at Lakeland VW are the best in the area. The team there are top notch! area. The team there are top notch! More

by dcingarijr Verified Customer Verified Customer

Report | Print