John Stone
John Stone at City Volkswagen of Highland
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John Stone

Sales Consultant

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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4.5
21 Reviews
4.5

21 Reviews

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21 Reviews of John Stone

April 01, 2025

Dealership Rating
Employee Rating

The dealership was fair and will negotiate with you. Awesome service department. Great sales team , They are honest about your situation. More

by KITWANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Lotta, JAMES THOMAS, Anthony Williams , John from service department

Apr 01, 2025

City Volkswagen of Highland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 16, 2025

Dealership Rating
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I didn’t feel that anything about this car was explained to us. We are pretty much left trying to figure it out ourselves and there’s so much to understand about the technology. No one ever followed up to s More

by VANE124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam Lotta, Anthony Williams

Mar 20, 2025

City Volkswagen of Highland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 01, 2025

Dealership Rating
Employee Rating

Very knowledgeable of the car and ability to show how everything works. Lameshia was very helpful locating the car that I was looking for. More

by nitzb23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2025

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback. It's great to hear that Lameshia provided you with excellent customer service! We appreciate your business and hope you enjoy your new vehicle. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 28, 2025

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Employee Rating

While they were cordial enough, I would never have agreed to the add-on appearance protection plan if I'd known how much it would cost. $1,950 is insane. By the time I found out and objected, they told me it More

by ALICIA.KRAFT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: JAMES THOMAS, Anthony Williams

Mar 03, 2025

City Volkswagen of Highland responded

Thank you for your review, Alicia. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 30, 2025

Dealership Rating
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The staff here are excellent, diligent, knowledgeable, and most of all kind. I recommend this dealership for all of your car buying needs — especially working with John Stone and Anthony Williams - you wo More

by bodegas.upvote.1c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Firas Alqahef, Anthony Williams

Jan 30, 2025

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 28, 2025

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Employee Rating

Had a really good experience here. Everyone was very helpful and the process was very easy More

by mike33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Williams

Jan 29, 2025

City Volkswagen of Highland responded

Hi Mike: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 09, 2025

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Employee Rating

The deal ship experience overall was good my salesman was very attentive and accurate with the information that given will most definitely recommend to others! More

by RACHELMADISON80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moises Alvarez, Sam Lotta, Anthony Williams , Darrin Smith

Jan 09, 2025

City Volkswagen of Highland responded

Rachel, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 02, 2024

Dealership Rating
Employee Rating

This dealership was very pleasant and helpful to their customers. Made it happen. Grateful, blessed. More

by MONEKABELL617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JAMES THOMAS

Nov 05, 2024

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! James and our team here at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 19, 2024

Dealership Rating
Employee Rating

Nice. John was very knowledgeable about the vehicle. He made my decision to purchase a new vehicle easy. More

by TCOLEMAN4175
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JAMES THOMAS

Oct 19, 2024

City Volkswagen of Highland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. John and the team are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 19, 2024

Dealership Rating
Employee Rating

Great service John Stone was awesome! ………..will be back thanks city for your help I More

by tjkeenanis
Recommend Dealer
Yes
Sep 20, 2024

City Volkswagen of Highland responded

Thank you so much for your kind words for John and for taking the time to leave us this wonderful feedback! Sam Lotta - slotta@cityautogroup.com

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