John Skopetos
John Skopetos at Genesis of Englewood powered by Benzel-Busch

John Skopetos | Page 44

Service Advisor

Genesis of Englewood powered by Benzel-Busch

25 Grand Ave
Englewood, NJ 07631

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4.8
490 Reviews
4.8

490 Reviews

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490 Reviews of John Skopetos

September 07, 2024

Dealership Rating
Employee Rating

John was very professional and knowledgeable. He answered all of my questions and showed me additional information in writing. Overall, I felt very comfortable being In his care. More

by sakyler703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2024

Dealership Rating
Employee Rating

Professional and timely - very impressed by the entire team. John at front kept me updated. More

by Rwdineenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 05, 2024

Dealership Rating
Employee Rating

Very friendly and comfortable environment. Figured out my car issue and got it resolved in a timely manner More

by shazgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Jason Morgan, Neysha Ortiz

September 05, 2024

Dealership Rating
Employee Rating

Excellent service! !! Specially my service advisor John looking forward to my next service appt thank you More

by ALEXPEREZPROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Jason Morgan, Neysha Ortiz

September 05, 2024

Dealership Rating
Employee Rating

It is clean and big dealer but it would be better if there is a customer waiting area seperated from the dealer. More

by ypark1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad you found our dealership clean and spacious. We appreciate your suggestion about having a separate customer waiting area and will certainly take it into consideration as we look for ways to improve our facilities. If you have any other suggestions or need further assistance, please feel free to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

September 04, 2024

Dealership Rating
Employee Rating

The best dealership and the best service Everybody is kind. I love genesis at Englewood More

by BAEKJIWON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your glowing review! We’re delighted to hear that you think of us as the best dealership with the best service. It’s wonderful to know that our team’s kindness made a positive impression on you. We’re thrilled that you love your Genesis and look forward to continuing to provide excellent service. If you need anything else or have any questions, don’t hesitate to reach out! Warm regards, Michael Hill mhill@benzelbusch.com

September 02, 2024

Dealership Rating
Employee Rating

Great service! John was very helpful and the whole team was always pleasant! Thank you! More

by Kim Gratzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re thrilled to hear that John and the entire team provided you with helpful and pleasant service. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need any further assistance or have more questions, don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

September 01, 2024

Dealership Rating
Employee Rating

John was super helpful. There was a mistake with the booking. He fixed it all. Very happy. More

by jkmorgan0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Only worked with John

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad to hear that John was able to resolve the booking issue and that you’re very happy with the outcome. Providing prompt and effective solutions is important to us, and we’re pleased John could assist you. If you need any further help or have more questions, please don’t hesitate to reach out. We appreciate your business! Warm regards, Michael Hill mhill@benzelbusch.com

August 29, 2024

Dealership Rating
Employee Rating

John was great. Very knowledgeable. Had my car ready when he said it would be ready. Dealership was very nice. Would recommend them to all my friends More

by DA88510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We’re thrilled to hear that John provided knowledgeable service and that your car was ready as promised. It’s also great to know you found our dealership to be very nice. We appreciate your recommendation and look forward to assisting you and your friends in the future. Warm regards, Michael Hill mhill@benzelbusch.com

August 29, 2024

Dealership Rating
Employee Rating

service was good but the app is not updating the status of my vehicle. Other than app, it was great More

by hellolkt
Recommend Dealer
Yes

Other Employees Tagged: Kelly McNichol , Neysha Ortiz

Sep 05, 2024

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad to hear that you were satisfied with the service, though we apologize for the inconvenience with the app not updating the status of your vehicle. We’ll look into this issue to ensure it gets resolved. If you need any further assistance or have more concerns, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

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