John Silva
John Silva at Gervais Volkswagen

John Silva

Sales Consultant

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

Contact Me
5.0
40 Reviews

Industry Experience

1 yr, 7 mos

Languages Spoken

Portuguese Portuguese

5.0

40 Reviews

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40 Reviews of John Silva

September 16, 2025

Dealership Rating
Employee Rating

Felt rushed , sales rep did not disclose gap insurance on the purchase, instead I inquired what the $900 dollar charge was, and had to ask if it was optional, and then was pressured to purchase it. Car not More

by kristinvit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott, Savian Olivero

Sep 16, 2025

Gervais Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team, Kristin. We always aim for a 5-star experience, and we're sorry to hear that we fell short here. Please don't hesitate to reach out to us directly if you would like to discuss this matter in more detail of if you need any further assistance. We appreciate your business and hope to see you again. Tony Strozina tstrozina@drivegervais.com

August 13, 2025

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Employee Rating

I called them they said they had what I was looking for and the price.I wanted I showed up and they kept there word.with no hassles.all the through the process.no hidden fees or any other xxxxxxxxx .. very More

by craigdeb6462
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 13, 2025

Gervais Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gervais Volkswagen. Tony Strozina tstrozina@drivegervais.com

July 31, 2025

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Employee Rating

Excellent to deal with and the sale was quick and painless. They offered me a price on the phone and stood by it when I went to buy. They did not play the "let me talk to my sales manager game over More

by Kpemscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott, Theo Asaridis

Jul 31, 2025

Gervais Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Tony Strozina tstrozina@drivegervais.com

July 15, 2025

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Very pleasant experience. No hassles. Good knowledge of car Car was ready when promised and a full tank of gad More

by Kbusby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dunn, Savian Olivero

Jul 15, 2025

Gervais Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Tony Strozina tstrozina@drivegervais.com

June 28, 2025

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Employee Rating

great sales person came to the house to sign the papers would buy again easy to deal with More

by putta13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 20, 2025

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My wife and I had a wonderful experience. The salesman ( Jack Gervais) was extremely helpful, knowledgeable and pleasant. Very happy with the service. Thanks for all your help. More

by jamesd110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Gervais

June 18, 2025

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Employee Rating

John Silva was great to work with my wife has a brain tumor he came to the house for us to do all of the paper work More

by putta13
Recommend Dealer
Yes

May 17, 2025

Dealership Rating
Employee Rating

My experience was great fast and easy they were very professional and did everything they said they would More

by Jcgoellner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2025

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Employee Rating

The best service and employees ive ever experienced at a dealership. Always does everything I need done to my car! More

by dodgejack9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 14, 2025

Dealership Rating
Employee Rating

Small No pressure environment. They were very patient with me. Finance process was very easy as well. Treated with respect by all I encountered. More

by rknight8700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Abbott, Theo Asaridis

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