John Shellock
John Shellock at Legend Nissan
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John Shellock

Customer Care Advocate

Legend Nissan

268 Jericho Turnpike
Syosset, NY 11791

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19 Reviews
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19 Reviews

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19 Reviews of John Shellock

October 13, 2023

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Employee Rating

I recently leased a Q50 with Legend Nissan & Infiniti in Syosset. I first inquired online and within the day I had an email from John with everything that I inquired about, answering all my questions. From More

by patrickviviano1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Grant

Oct 25, 2023

Legend Nissan responded

Hello Patrick. Thank you for taking the time to leave a kind and detailed review! We're thrilled to hear about your positive experience with Legend Nissan & Infiniti in Syosset, especially with John and Joel. Providing a transparent and efficient car-buying process is our goal, and we're delighted that we were able to exceed your expectations. Thank you for your recommendation and if there is anything you may need in the future, we are here for you! Reach us at customerservice@legendnissan.com. Have a great week and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

July 01, 2023

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Employee Rating

Between John in the internet who received my call to zubair you sales rep. I am very impressed. They both made my visit great. I be dealing with Nissan for over 20 yrs. This transaction went the smoothe More

by Rcord53117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randi Siegel, Zubair Khan

Jul 01, 2023

Legend Nissan responded

Hello Rcord53117. Thank you for your fantastic review! We're happy to hear you had a great experience with John and Zubair! If there is anything you may need in the future, we are here for you! Reach us at customerservice@legendnissan.com. Have a great weekend and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

January 23, 2023

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Employee Rating

BM was so nice, friendly, and helpful through the whole process! He really cares about his clients and went above and beyond to meet all of my requests and get me in the exact car that I wanted. I would de More

by BriGuy1218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BM Shafiul Islam , Dwayne Evan

Jan 23, 2023

Legend Nissan responded

Hello BriGuy1218. Thank you for your great review! We're happy to hear you had a wonderful experience with BM! If there is anything you may need in the future, we are here for you! Reach us at customerservice@legendnissan.com. Have a great week and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

June 14, 2022

Dealership Rating
Employee Rating

Total clip joint. Advertised a Nissan Rogue online for $21,000. After testing driving it, the salesman then announced that dealer prep fees would be $1,495. He also to More

by Woobwic
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Matt

Jun 15, 2022

Legend Nissan responded

Hello. We are sorry to hear about any customer being upset with their experience and we’d like to get in touch with you but we can’t seem to find you in our system. What’s the best contact information and the best time to reach you?

May 24, 2022

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Employee Rating

I have bought 3 cars from this place and will not be going for a 4th. My most recent interaction is the reason why. I submitted a request that I was interested in a getting a used car, John always cal More

by Anthony D.
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: BM

May 24, 2022

Legend Nissan responded

We most definitely appreciate your business and the opportunity you’ve given us to continue on that path. We apologize that with the challenges you have that are beyond our control, regardless of our best attempts to help you, there doesn’t appear to be a way to make this work to your satisfaction. For that reason we’re especially sorry.

April 02, 2022

Dealership Rating
Employee Rating

Very informative, I didn’t wait long and wasn’t over charged, excellent job on car More

by Zaino_joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Rhodes, Randi Siegel, Gina Rampello, Alexa Zaino, Ashraful Alam , Joe Florio, Joel Grant, Carlton McCray, Jermaine Spencer, Service Department

Apr 03, 2022

Legend Nissan responded

Hello Zaino_joe. Thank you for leaving us a wonderful review! If you ever need anything you can always contact us at customerservice@legendnissan.com. Have a great week and drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup

June 07, 2021

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Employee Rating

I had chatted with John on the website. Then I spoke with Gina on the phone. Answered all my questions and I had my appointment in 2 days. Met with Joel which made the car buying experience a pleasure. Was More

by Steve P
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gina Rampello , Joel Grant

Jun 07, 2021

Legend Nissan responded

Hello Steve. Thank you for leaving us an excellent review. We are glad to hear about your great experience with Gina and Joel! We hope to see you again! If you need anything, please don't hesitate to contact us at customercare@legendautogroup.com. Enjoy your week and remember to drive safely! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

September 20, 2020

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Employee Rating

I have leased and now purchased my Nissan Maxima Platinum from Legend Nissan and Alam as the salesperson. The treatment of existing and new customers is excellent, respectful and with a welcome personal tou More

by Danny.Waldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashraful Alam , Vinny Gianni, Adam Margolies GM, Dwayne Evan, Finance Mgr.

Sep 21, 2020

Legend Nissan responded

Hello Danny. Thank you for sharing your wonderful review. We are happy to hear you had another excellent experience with Alam. We greatly appreciate your loyalty and hope you enjoy your new Maxima! We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. We hope to see you again! If you ever need anything, please do not hesitate to contact us at customercare@legendautogroup.com. Have a great week and remember to drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #thelegendautogroup

August 15, 2020

Dealership Rating
Employee Rating

Jermane Spencer was our sales person, he made our buying experience seamless. It was a pleasure working he’s a number 1 sales person and I will definitely recommend my friends and family to buy from Legend More

by Conyerst130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jermaine Spencer

Aug 16, 2020

Legend Nissan responded

Hello Conyerst130. Thank you for sharing your great review and recommendation. We are thrilled to hear you had a wonderful experience with Jermaine. He is our best! Enjoy your new car! We hope you and your loved ones are safe during this time, and thank you for putting your trust in us. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great week and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup

November 13, 2019

Dealership Rating
Employee Rating

Best Dealership Around! I've been using this dealership since 2008 and Alam has been my sales representative for the last 2 leases - he has been exceptionally FANTASTIC!!! More

by baycamaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gina Rampello, Ashraful Alam

Nov 14, 2019

Legend Nissan responded

Hello baycamaro. Thank you for leaving us such a great review. We are overjoyed to hear that you had another amazing experience working with Alam. Enjoy your new car! We greatly appreciate your loyalty with us and look forward to seeing you again! If you need anything, please don't hesitate to contact us at customercare@legendautogroup.com. Enjoy your week & remember to drive safely! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #thelegendautogroup

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