John Shaw

Thank you John for always taking care of us. We appreciate all you do! Jen We appreciate all you do! Jen More

Report | Print

Walked in without an appointment and John Shaw hooked me up. Changed my wipers with kind courtesy and professional attitude as always. Keep smiling John. Thank you for all that you do for us. up. Changed my wipers with kind courtesy and professional attitude as always. Keep smiling John. Thank you for all that you do for us. More

Report | Print

John Shaw is a professional and committed to his work. Excellent customer service. Great job! Excellent customer service. Great job! More

Report | Print

Above and Beyond Post-Hurricane(s) 27 Sept-14 Oct Two monster hurricanes in 2 weeks and Assistant Service Manager John Shaw was as SENSATIONAL as ever and STEADFAST in a crisis! He calmly and expertly c monster hurricanes in 2 weeks and Assistant Service Manager John Shaw was as SENSATIONAL as ever and STEADFAST in a crisis! He calmly and expertly coordinated all facets of the Insurance claim processing (including taking endless phone calls with insurance reps, etc) for my saltwater-flooded RDX which was deemed a total loss. I’ve been with John for over a decade and I’m now on my fourth RDX. I’m not exaggerating when I say that no matter the situation John’s impressive and he makes everything seem so effortless when you know it’s complicated and truly a lot of work behind the scenes. I couldn’t be more grateful for all he did to assist me from the moment I contacted him the morning after Helene while we were both dealing with my Insurance representatives and working to find a tow truck company available to take my RDX to Crown. John was so understanding and already working to expedite the process. (And he was expertly juggling all this when there were so many other clients who were in similar situations with flooded cars being brought in). Of course, John didn’t stop there with the Service aspect—he was also instrumental in ensuring I was immediately in process for a new replacement RDX. He had already engaged the wonderful Crown General Manager Sophie Morris and Sales Advisor Richard Morris to assist me! Thank you yet again John —you’re superb and the entire team at Crown is exceptional when it comes to looking out for your customers. Even epic hurricanes can’t deter you!! More

Report | Print

John Shaw was my service advisor on October 5, 2024. I had my vehicle towed there overnight with a flat tire. He was very punctual with his responses and promised to have me out the same day. He fulfill I had my vehicle towed there overnight with a flat tire. He was very punctual with his responses and promised to have me out the same day. He fulfilled his promise and I was back on the road within three hours. I highly recommend Crown Acura in Clearwater. More

Report | Print

Your service department is excellent. Particularly, John Shaw. His level of care and concern are most appreciated. Thank you. Particularly, John Shaw. His level of care and concern are most appreciated. Thank you. More

Report | Print

Quick and effective service. Explained services to be completed and future services required with costs. Explained services to be completed and future services required with costs. More

Report | Print

Brought my TL once again for service with John Shaw. the car has over 250k miles - and still going strong because John makes sure to keep it in top shape. He's serviced that car since it was "born" as the car has over 250k miles - and still going strong because John makes sure to keep it in top shape. He's serviced that car since it was "born" as he has my other two. He's honest and friendly and doesn't tell me I need service that I don't need. Keep up the good work! More

Report | Print

Always provide Excelle service. JOHN SHAW is simply the best Always provide top notch service with a smile. Thank you JOHN SHAW is simply the best Always provide top notch service with a smile. Thank you More

Report | Print

I have purchased and serviced two MDX's with Crown and have been extremely satisfied with my experience for both vehicles. John Shaw has been my go-to for service and has always provided me with knowledg have been extremely satisfied with my experience for both vehicles. John Shaw has been my go-to for service and has always provided me with knowledgeable information and guidance so that I can best maintain my MDX. I have recommended Crown to several of my friends and colleagues and will continue to do so as I feel they provide outstanding value to their family of customers. More

Report | Print