John Shaw
John Shaw at Crown Acura

John Shaw | Page 42

Service Advisor

Crown Acura

18911 US Hwy 19 N
Clearwater, FL 33764

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5.0
641 Reviews

I have been a part of the Crown family since 1993, but I entered into the auto industry in 1990. I moved to Florida from New York in 1980. I have 2 beautiful children; Zachary, 8 and Mikayla, 5. In my free time I enjoy fishing, running, camping, working out, and the beach!

5.0

641 Reviews

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641 Reviews of John Shaw

August 09, 2019

Dealership Rating
Employee Rating

Outstanding Customer Service The service department at Crown Acura is outstanding. We live over an hour away from the dealership but we will only take our 2014 Acura MDX to Crown More

by PaulaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2019

Crown Acura responded

Paula, Thank you so much for your amazing review! We are honored to have your loyalty and are so pleased that we can consistently make the extra distance worth your travel. It is our pleasure to provide you with the quality service that you deserve, and we will continue to offer you nothing less in the future.

August 02, 2019

Dealership Rating
Employee Rating

Great as usual Everyone is professional, knowledgeable, personable, and helpful. I highly recommend Crown Acurafor your purchase and service needs. I've been going h More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2019

Crown Acura responded

Will, Thank you for taking the time to leave us this amazing review and recommendation. We are honored to have your 11 years of loyalty, and we are thrilled that John's service continues to meet your satisfaction. Providing quality service is so important to us, and we are certain that he will continue to offer you nothing less in the future.

July 25, 2019

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Employee Rating

Wonderful Kyle, John Shaw and Chris sling with Keith and John in management were wonderful, listening to my needs in a SUV and allowed me ample time and informa More

by canes1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Logan Lane , John Pearson, Chris Sanborn Jr, Kyle Vonnes, Keith

Aug 01, 2019

Crown Acura responded

Thank you so much for your 5-star review! We are so glad that we had the opportunity to work with you, and that our team could assist you in taking home your perfect vehicle! We hope you are enjoying your new ride. Please let us know if there is anything more that we may help you with in the future.

July 18, 2019

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Employee Rating

excellent service department with John Shaw I have owned Acuras for over 20 years . This is an excellent dealership and fantastic service department with John Shaw. He makes sure my car is in t More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2019

Crown Acura responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

July 17, 2019

Dealership Rating
Employee Rating

BEST Acura Dealership in ALL Tampa for Service Thank you very much, John Shaw, for taking care of our needs and getting us a great price on our 2019 Acura RDX service. You were incredibly helpful More

by MPK0TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Sanborn Jr

Jul 22, 2019

Crown Acura responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

July 15, 2019

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Employee Rating

Excellent Service John Shaw helped my Girlfriend and I with a Warranty issue. He was responsive, friendly, and ultimately one of the Best Service Directors I have eve More

by ken Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2019

Crown Acura responded

Ken, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with John. We look forward to seeing you again when your vehicle is ready for its next service.

July 15, 2019

Dealership Rating
Employee Rating

Exceptional Service John Shaw was excellent! He was very responsive, friendly and provided great service! I highly recommend him! If your looking for great service and so More

by jhorvath21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2019

Crown Acura responded

Thank you for taking the time to share your experience. We are pleased to know that John has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

July 02, 2019

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Employee Rating

Excellent/Professional customer interaction We are a first time leaser and a multiple time vehicle purchaser from Chris D and Acura. Chris explained all elements of a lease and the benefi More

by VINCE C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Duncanson , Keith in Finance

Jul 03, 2019

Crown Acura responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

June 23, 2019

Dealership Rating
Employee Rating

Beautiful vehicle/excellent buying experience Our dealings with Gary Scott was a delight, unlike most car buying experiences. Gary is a genuinely nice guy with a great sense of humor, which he nee More

by Jim1937
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sophie Morris , Gary Scott, Kyle Vonnes

Jun 24, 2019

Crown Acura responded

We would like to thank you for letting us know how we are doing. Here at Crown Acura, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Gary was able to assist you in finding a vehicle that was right for you.

June 22, 2019

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Employee Rating

Had a great experience Been coming here for Over 12 years Head great service top to bottom Just like I always had. Went to a competitor down the road Came screaming back. More

by Michelle M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Noble

Jun 24, 2019

Crown Acura responded

Thank you for your time to give feedback. We are so pleased to hear that your experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

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