John Shaw

I had a great experience at Crown Acura, all thanks to John Shaw! He went above and beyond to ensure my car maintenance visit was smooth and hassle-free. I highly recommend Crown Acura and John Shaw for a John Shaw! He went above and beyond to ensure my car maintenance visit was smooth and hassle-free. I highly recommend Crown Acura and John Shaw for anyone needing top-notch car maintenance services. Thanks again for the excellent care! More

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My yearly maintenance on my 2019 RDX Acura was due last week and my service manager John Shaw met me as I drove up and assured me that everything would be checked out. John and I went over what the mainten week and my service manager John Shaw met me as I drove up and assured me that everything would be checked out. John and I went over what the maintenance would be covering, and I happily gave my signature, for I am always very pleased with the careful attention given to my car. When I got in to drive it away, it was oh, so clean, inside and out. John Shaw always is delightful to see, and he always takes such good care. More

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Thank you John for always taking care of us. We appreciate all you do! Jen We appreciate all you do! Jen More

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Walked in without an appointment and John Shaw hooked me up. Changed my wipers with kind courtesy and professional attitude as always. Keep smiling John. Thank you for all that you do for us. up. Changed my wipers with kind courtesy and professional attitude as always. Keep smiling John. Thank you for all that you do for us. More

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John Shaw is a professional and committed to his work. Excellent customer service. Great job! Excellent customer service. Great job! More

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Above and Beyond Post-Hurricane(s) 27 Sept-14 Oct Two monster hurricanes in 2 weeks and Assistant Service Manager John Shaw was as SENSATIONAL as ever and STEADFAST in a crisis! He calmly and expertly c monster hurricanes in 2 weeks and Assistant Service Manager John Shaw was as SENSATIONAL as ever and STEADFAST in a crisis! He calmly and expertly coordinated all facets of the Insurance claim processing (including taking endless phone calls with insurance reps, etc) for my saltwater-flooded RDX which was deemed a total loss. I’ve been with John for over a decade and I’m now on my fourth RDX. I’m not exaggerating when I say that no matter the situation John’s impressive and he makes everything seem so effortless when you know it’s complicated and truly a lot of work behind the scenes. I couldn’t be more grateful for all he did to assist me from the moment I contacted him the morning after Helene while we were both dealing with my Insurance representatives and working to find a tow truck company available to take my RDX to Crown. John was so understanding and already working to expedite the process. (And he was expertly juggling all this when there were so many other clients who were in similar situations with flooded cars being brought in). Of course, John didn’t stop there with the Service aspect—he was also instrumental in ensuring I was immediately in process for a new replacement RDX. He had already engaged the wonderful Crown General Manager Sophie Morris and Sales Advisor Richard Morris to assist me! Thank you yet again John —you’re superb and the entire team at Crown is exceptional when it comes to looking out for your customers. Even epic hurricanes can’t deter you!! More

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John Shaw was my service advisor on October 5, 2024. I had my vehicle towed there overnight with a flat tire. He was very punctual with his responses and promised to have me out the same day. He fulfill I had my vehicle towed there overnight with a flat tire. He was very punctual with his responses and promised to have me out the same day. He fulfilled his promise and I was back on the road within three hours. I highly recommend Crown Acura in Clearwater. More

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Your service department is excellent. Particularly, John Shaw. His level of care and concern are most appreciated. Thank you. Particularly, John Shaw. His level of care and concern are most appreciated. Thank you. More

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Quick and effective service. Explained services to be completed and future services required with costs. Explained services to be completed and future services required with costs. More

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Brought my TL once again for service with John Shaw. the car has over 250k miles - and still going strong because John makes sure to keep it in top shape. He's serviced that car since it was "born" as the car has over 250k miles - and still going strong because John makes sure to keep it in top shape. He's serviced that car since it was "born" as he has my other two. He's honest and friendly and doesn't tell me I need service that I don't need. Keep up the good work! More

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