Not a serious salesperson.
Has knowledge of vehicle but seems to either know nothing about prices, or pretends not to.
Has knowledge of vehicle but seems to either know nothing about prices, or pretends not to.
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by Angy
Oct 15, 2024 -
Audi Riverside responded
Hi Angad,
I’m sorry to read that you left us a poor review because we wouldn’t discount the car further. I can assure you that everyone here (including me) has taken all of your communication seriously. Both myself and my team have exchanged many emails, texts and phone calls with you detailing everything about this pre-owned car that you wish to purchase and how competitively priced in the market it is. If you are not satisfied with the price I can understand you may wish to continue to shop elsewhere and that’s fine; but to leave us a bad review because of it doesn’t seem like what these reviews are for. If you wish to speak further please reach out to me at the number below.
John Scholz
General Manager
Walter’s Audi
(951) 441-6183
Joshua Rambow was very knowledgeable about the Audi
e-tron GT and was really responsive with all of the post-sale follow-up.
e-tron GT and was really responsive with all of the post-sale follow-up.
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by Anthony R
Aug 23, 2024 -
Audi Riverside responded
Anthony,
Thank you for leaving Josh this amazing review! We are so appreciative of the opportunity to work with you and we are glad that Josh could provide you with exceptional service. We are happy to know that he was very knowledgeable and really responsive with all post sale follow up. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new Audi E-Tron GT- behalf of the entire Audi Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
We had a great car buying experience with Vinnie and the
entire team at this dealership! He was efficient, genuinely professional, answered all our questions and quickly got us into the car we wanted! So ha
entire team at this dealership! He was efficient, genuinely professional, answered all our questions and quickly got us into the car we wanted! So happy my daughter chose to purchase her first Audi at Walter’s Audi Riverside! Highly recommended …from initial search inquiry to communication after the sale! Thanks, guys!
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by Dawn
Aug 12, 2024 -
Audi Riverside responded
Dawn,
We greatly appreciate you for leaving Vinnie this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Vinnie could provide you with top notch service. We are delighted to know that he was efficient, genuinely professional and answered all of your questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate your daughter on her first Audi- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
My partner and have done multiple deals throughout the
years with many dealerships, this time we were looking into an Audi at this dealership and we were very disappointed with the service we got. Not onl
years with many dealerships, this time we were looking into an Audi at this dealership and we were very disappointed with the service we got. Not only they tried to scam us with a LoJack device charge of $1500 added to the original price of $53500 that wasn’t advertised, the level of customer service is deplorable, definitely not a high end car business. From the lack of knowledge that the sales man showed to the very unprofessional and rude behavior of the so called “sales manager” Kevin B, who kept speaking over my partner and getting loud, we also asked to speak to GM John Scholz days ago and no one has followed up. A $60k deal lost for horrible customer service and unprofessional behavior. We took the day off to drive to California from Phx from our really busy schedule, but General Sales manager just decided to be rude and unprofessional so we decided not to. Stay away! There’s many other far better dealerships in the LA area.
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by AB
Aug 12, 2024 -
Audi Riverside responded
Hi Adrian,
I’m really very sorry that this was your experience with us. I’d like to learn more about what happened here. I tried to locate your information here in our system but was unable to locate a record with your name. Perhaps this vehicle was under your partner’s name? While I look further trying to locate a way to contact you or your partner do you mind please calling me directly so I can jump in and help here?
John Scholz
General Manager
Walter’s Audi
(951) 441-6183
Our overall experience was superb.
Rob Benedict provided outstanding, no pressure consultations; whether it was our first time on the lot looking at the different models and options or
Rob Benedict provided outstanding, no pressure consultations; whether it was our first time on the lot looking at the different models and options or at the end of the process finalizing our lease deal. Rob was patient even as we changed our mind on models and colors. I am very happy with the experience
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by Warren A
May 03, 2024 -
Audi Riverside responded
Warren,
We greatly appreciate you for leaving Rob this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Rob could provide you with top notch service. We are delighted to know that he was patient and made your experience superb. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Excellent experience, without the anxious pressure to
sell, customer satisfaction priority. Raymundo Lopez, (V.I.P Loyalty Retention Manager) friendly and transparent, with good communication understands
sell, customer satisfaction priority. Raymundo Lopez, (V.I.P Loyalty Retention Manager) friendly and transparent, with good communication understands what you are looking for when purchasing a vehicle
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by javier
Apr 24, 2024 -
Audi Riverside responded
Javier,
We are grateful for you leaving Raymundo this stunning review! We are honored to have had the opportunity to work with you and we are glad that Raymundo could provide you with 5-star service. We are pleased to know that he was friendly and transparent. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
The experience was very easy and helpful to go through
overall I’m happy with how everything came about
overall I’m happy with how everything came about
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by ayealijah17
Mar 19, 2024 -
Audi Riverside responded
Ayealijah,
We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were helpful and you are happy how everything came about. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
One of the best to do it hands down!
Amazing dealer and staff. Everything was ready to go when I arrived. Fast, easy, and efficient process, especially with Adrian Sandoval.
Amazing dealer and staff. Everything was ready to go when I arrived. Fast, easy, and efficient process, especially with Adrian Sandoval.
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by Omarh
Feb 26, 2024 -
Audi Riverside responded
Omarh,
Thank you so much for leaving Adrian this positive review! We are so appreciative of the opportunity to work with you and we are glad that Adrian could provide you with A+ service. We are happy to know that he had everything ready to go when you arrived. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Today I have bought a new car with Stephen and it was a
great experience! I will go back to him all the time now. Everyone who helped during this process made it very easy and smooth. Thank to Kevin as wel
great experience! I will go back to him all the time now. Everyone who helped during this process made it very easy and smooth. Thank to Kevin as well for making this possible.!
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by Dominique
Feb 20, 2024 -
Audi Riverside responded
Dominique,
Providing stellar service is so important to us here at Walter's Audi and we are glad that Stephen's and Kevin's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they made your car buying process very easy and smooth. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Consistent excellent service.
We’ve been going to Walters for 15+ years and continue to go back for purchases, leases and service. Romen Artalejo was super friendly and efficient
We’ve been going to Walters for 15+ years and continue to go back for purchases, leases and service. Romen Artalejo was super friendly and efficient for this purchase.
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by sjuniper79
Sep 14, 2023 -
Audi Riverside responded
Thank you so much for your excellent review! We are honored by your continued business over that past 15+ years, and we are so glad that Romen and the team could consistently provide you with quality and efficient service. Our guests' satisfaction is our utmost priority here at Walter's Audi. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager