I absolutely love my new Outback!
From start to finish, the experience was fantastic. Our salesman, John, was incredibly personable, friendly, and made us feel comfortable throughout
From start to finish, the experience was fantastic. Our salesman, John, was incredibly personable, friendly, and made us feel comfortable throughout the entire process. Kaine in Finance was also extremely helpful and took the time to explain everything clearly, making the financing process simple and stress-free.
Thank you, John and Kaine for making our car-buying experience such a great one! I highly recommend them!
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by Kgremer
Oct 05, 2026 -
Ocean Subaru of Fullerton responded
Your kind words about John’s personable guidance reflect our goal of making you feel comfortable. Hearing that our finance team’s clear explanations made financing straightforward and stress-free means a lot to us. Enjoy your new Subaru Outback, and we appreciate your recommendation.
Omar Fonseca
omar.fonseca@oceansubaruoc.com
They have everything to make you comfortable, and go over
options up to the financial part who made it easy to understand
options up to the financial part who made it easy to understand
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by raileen73
Verified Customer
Verified Customer
Other Employees Tagged:
Kaine Aparico
Sep 06, 2026 -
Ocean Subaru of Fullerton responded
We’re glad you felt at ease throughout your visit and that our finance team made every option easy to understand. Knowing you felt supported and informed during your purchase of the new Subaru Crosstrek means a great deal to us.
Omar Fonseca
omar.fonseca@oceansubaruoc.com
Lacked transparency on financing and salesman lacked
vehicle knowledge. CPO car didnt have second key.
vehicle knowledge. CPO car didnt have second key.
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by itsmevarun295
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony Gonzales
Jul 15, 2026 -
Ocean Subaru of Fullerton responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Omar Fonesca
General Manager
omar.fonseca@oceansubaruoc.com
Jul 20, 2026 -
itsmevarun295 responded
I am more than willing to discuss this directly if management is ready to actively respond.
Jul 20, 2026 -
itsmevarun295 responded
I actually did reach out to the Sales Manager, Mark, directly via email but never received a response. I purchased this car through the Costco Vehicle Program, and their representatives also informed me they reached out to your team on my behalf to have someone contact me. Unfortunately, I still haven't heard back from anyone.
These people went the extra mile for me.
Got the payments to meet my budget. Love the 0% financing which was the biggest factor in purchasing a car right now. John was very friendly and m
Got the payments to meet my budget. Love the 0% financing which was the biggest factor in purchasing a car right now. John was very friendly and made the experience easy for us.
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by Carol K
Jun 21, 2026 -
Ocean Subaru of Fullerton responded
Thank you for sharing how our team went the extra mile to customize your payment plan. We’re glad the zero percent financing made your decision to purchase a new Subaru easier. John enjoyed ensuring the process was friendly and straightforward.
Omar Fonesca
General Manager
omar.fonseca@oceansubaruoc.com
Using the Costco Auto Program was a very easy-to-use
experience. Alex was very helpful and offered good information. Omar was extremely knowledgeable and patient making me feel more comfortable in maki
experience. Alex was very helpful and offered good information. Omar was extremely knowledgeable and patient making me feel more comfortable in making a big decision for me. John stepped in and was a delight to work with. Dave could have given me a bit more on my trade-in, but he did a good job for Ocean Subaru.
Thank you all!
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by bobbyfisherofmen
Verified Customer
Verified Customer
Mar 13, 2026 -
Ocean Subaru of Fullerton responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ocean Subaru of Fullerton are glad to have you as a customer.
Omar Fonesca
General Manager
omar.fonseca@oceansubaruoc.com
Great service.
I drive in from Hollywood. I wait for the car. Kind and very helpful service staff. Comfortable waiting area.
I drive in from Hollywood. I wait for the car. Kind and very helpful service staff. Comfortable waiting area.
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by MARILYNGABRIEL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kaden, Brandon, Yddana
all staffs are cool they were helpful eventho i had to
change my appt several times, i'd say this place is the best
change my appt several times, i'd say this place is the best
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by rachel
Verified Customer
Verified Customer
Service Price Transparency
Good and excelente service thanks jhon and manager good
my car excellent good deal thanks
my car excellent good deal thanks
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by aldosautosupply
Verified Customer
Verified Customer
Friendly, professional, and up-front about what your
options are regarding models and total cost.
options are regarding models and total cost.
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by Elle
Other Employees Tagged:
Kane