This visit was for an outstanding recall and an
additional warrantee part replacement. It was nice to be treated as a valued customer by staff who knew they were only doing warranty work. The repai
additional warrantee part replacement. It was nice to be treated as a valued customer by staff who knew they were only doing warranty work. The repairs were done in a timely window and my repair began on time, as scheduled. Best of all, they left my truck cleaner than it arrived.
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by femfireftr
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
Sullivan Cadillac responded
Thank you for your wonderful review! We at Sullivan Cadillac are thrilled to hear that your experience during your recall and warranty service was outstanding. Our team takes pride in treating every customer with care and ensuring timely repairs. We're also glad that your truck was returned to you cleaner than before! We appreciate your kind words and look forward to serving you again in the future. Safe travels!
Sincerely,
The Sullivan Cadillac Team
Fantastic service department - they deliver ON TIME and
with quality work. They provide great follow-up and do their very best to insure customer satisfaction. I appreciate their customer-centric focus!
with quality work. They provide great follow-up and do their very best to insure customer satisfaction. I appreciate their customer-centric focus!
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by mark.s.long
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2025 -
Sullivan Cadillac responded
Thank you for your feedback, Mark! We're glad to hear that you had a fantastic experience with our service department at Sullivan Cadillac. It's great to know that our commitment to customer satisfaction and quality work stood out to you. We look forward to serving you again.
Sincerely,
The Sullivan Cadillac Team