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John Ruper
John Ruper at Ken Ganley Ford Parma
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John Ruper

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
227 Reviews
4.8

227 Reviews

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227 Reviews of John Ruper

September 05, 2024

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Employee Rating

Great example of a dealership, great staff, professional and super easy to work with! They will be seeing us in the future! More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, Nick Feruito, Mike LaScola, Rich Vargo

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Sep 05, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Shawn! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 02, 2024

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Employee Rating

Pam sold me several cars and I’ve been very pleased with every single experience I’ve had if you were looking for a new or preowned vehicle she’s the person you’re looking for More

by Pak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tracy Sapienza

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Sep 03, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that Pam had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

August 29, 2024

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Everyone was extremely friendly and very helpful! The energy is amazing when you walk in. Was greeted by several people and met with smiles all around. Will definitely be back to purchase a car! More

by Aebeid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Rich Vargo, Fernando Rodriguez

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Aug 29, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Aug 29, 2024

Ken Ganley Ford Parma responded

Hi Aebeid, thank you so much for your positive comments about Ken Ganley Ford Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

August 04, 2024

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Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pam Koglman, C.J. Overman, Tom Yerace, Dan Overman, Matt Palffy, Tracy Sapienza, Rich Vargo, Ken Stafford

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Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

August 01, 2024

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Employee Rating

They were very pleasant fine found the car I want. I had a great experience. They were great. More

by Velvet4188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

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Aug 02, 2024

Ken Ganley Ford Parma responded

It's great to hear that Mark was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

July 30, 2024

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Simple process and friendly staff. Easy to work with and wasn’t high pressure. Seemed to have a good volume of inventory. More

by allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Joe Pinjuh

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Jul 30, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

July 16, 2024

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Employee Rating

John R. and Pam K. answered all my questions. And offered suggestions. They guided me through the process of my lease without any worries. Great team and d More

by charlenedinardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

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Jul 17, 2024

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Charlene, please let us know.

June 22, 2024

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New faces, but the same excellent treatment we’ve come to expect over the years. Keep up the great work! More

by WVERISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

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Jun 24, 2024

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

June 20, 2024

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kind listened helpful friendly polite funny informative trustworthy dependable listened knowledgeable enthusiastic happy forward genius More

by destiny441340
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Annee Close

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Jun 21, 2024

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2024

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Employee Rating

Made my switch from Ram into a brand new F150 a very smooth, easy process. More

by ghensley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola, Jeromy Acord, Kenneth Miller

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Jun 18, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new F-150!

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