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John Ruper
John Ruper at Ken Ganley Ford Parma
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John Ruper

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
292 Reviews
4.8

292 Reviews

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292 Reviews of John Ruper

May 18, 2025

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Employee Rating

Was a great experience purchasing a vehicle from Ken Ganley ford. Madelyn Vega is a top notch sales person. More

by Rkrenz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Madelyn Vega

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May 18, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

May 18, 2025

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Employee Rating

Ken Miller was real nice Tracy gave me a hard time about extra warranty on the car wish I hope I get my money back More

by FRANCHINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Kenneth Miller

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May 13, 2025

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All the employees were kind and answered any questions I had. My oil change was completed in a timely manner. More

by densharly62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, Dave Moga, George Hadgigeorgiou, Madelyn Vega

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May 13, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2025

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Employee Rating

Friendly, thorough, professional. They were not pushy very informative, and accommodating. Extremely helpful also. Satisfying. More

by Bonnie.mazkalnins
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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May 12, 2025

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 09, 2025

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Employee Rating

Very personal and trustworthy. I feared this would be lost when Ganley took over from Gillingham but it did not. More

by Parmajohn500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

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May 09, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 06, 2025

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Employee Rating

I had a great experience purchasing my new car here! Highly recommended to anyone looking for a new car in the area. More

by akalison
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Madelyn Vega

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May 06, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 06, 2025

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My salesman Bob listened to what I was saying and answered my question. Would buy from him again More

by Mrsmjk03
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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May 06, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 06, 2025

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Employee Rating

Overall, I found the staff helpful and felt satisfied with the experience. I knew what I was looking for when I walked in, and Austin was helpful to make that happen. More

by MHirsch
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

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May 06, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 02, 2025

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Employee Rating

Everything was great and all involved were super friendly, knowledgeable and honest. I felt no pressure while I was there. More

by KT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Fernando Rodriguez

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May 03, 2025

Ken Ganley Ford Parma responded

It's great to hear that Dan, John, and Fernando were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 21, 2025

Dealership Rating
Employee Rating

Everyone was very knowledgeable, helpful, and kind. This is my 4th Ford Exployer lease and will probably get a 5th. More

by VDEPOULD
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Kenneth Miller

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Apr 21, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

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