John Ruper
John Ruper at Ken Ganley Ford Parma
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John Ruper

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
281 Reviews
4.8

281 Reviews

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281 Reviews of John Ruper

April 03, 2025

Dealership Rating
Employee Rating

Very good experience in dealing with the dealership. Would recommend the dealership and those employees that helped us. More

by K9 Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

April 02, 2025

Dealership Rating
Employee Rating

John Ruper in sales did an amazing job . i would recommend him to anybody looking to purchase a vehicle. And Tracy in finance got me in and out quickly but went over everything perfectly grea More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Apr 02, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 02, 2025

Dealership Rating
Employee Rating

Good experience friendly and personal staff, very knowledgeable and helpful explaining features and benefits of our vehicle More

by Pinhook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 25, 2025

Dealership Rating
Employee Rating

John Rupert handled my issue with sinserity and integrity . I was kept up to date and felt confident in the end result. I think your dealership is blessed with these two employees. I wholeheartedly would rec More

by ron.barski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Mar 26, 2025

Ken Ganley Ford Parma responded

Ron, thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad John, George, and our team were able to help, and we hope to see you again!

Mar 28, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Thanks again for the recommendation, and have an amazing day!

March 24, 2025

Dealership Rating
Employee Rating

Thank you Dave for great experience. Jeromy Watson is a great service manager. Goes out of his way for his customers. More

by Overman_danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Ken Ganley Ford Parma responded

Thank you, Danny, for the kind words for Dave and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Mar 27, 2025

Ken Ganley Ford Parma responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

Dealership Rating
Employee Rating

Was a great experience with the team at Ganley had to wait for my truck but it was handled very well More

by AHASZYC
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Madelyn Vega , Mike LaScola

Mar 17, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma!

March 12, 2025

Dealership Rating
Employee Rating

My experience with Ken Ganley Ford in Parma was overall positive. The team is very knowledgeable of their products and were responsive to my calls and emails during the leasing process. The dealership was More

by Destiny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Fernando Rodriguez

Mar 13, 2025

Ken Ganley Ford Parma responded

Destiny, Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 10, 2025

Dealership Rating
Employee Rating

Everyone we worked with were very nice and helpful. All of them were knowledgeable in their respective areas. Thanks to all for a good experience. More

by Darlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Tracy Sapienza

Mar 13, 2025

Ken Ganley Ford Parma responded

Hi Darlene, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 14, 2025

Ken Ganley Ford Parma responded

Darlene, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 08, 2025

Dealership Rating
Employee Rating

Excellent Service! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! More

by Mary Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Ken Ganley Ford Parma responded

Mary, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 03, 2025

Dealership Rating
Employee Rating

Ken Ganley Ford was helpful. They made sure that I was happy. No arguments and great sales people. Totally satisfied. More

by lieskemike185
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Ken Ganley Ford Parma responded

Thank you, Mike, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

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