John Ruper
John Ruper at Ken Ganley Ford Parma
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John Ruper

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
256 Reviews
4.8

256 Reviews

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256 Reviews of John Ruper

January 31, 2025

Dealership Rating
Employee Rating

Very satisfied. Excellent workmanship and knowledge. Would recommend them to anyone. Will be using them again More

by Crstelbasky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2025

Dealership Rating
Employee Rating

Great people, great service the only place my family and I use for sales and service. More

by Ford12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 21, 2025

Dealership Rating
Employee Rating

The dealer ship did a good job on following my initial inquiry through Edmonds with follow ups and scheduling for a visit. My sales rep, Pam, did a nice job of working up good deal for the Ranger on More

by djackett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Pam and our team were able to help, and we hope to see you again!

January 18, 2025

Dealership Rating
Employee Rating

Service was awesome. Everything was great and handled very quickly. Would recommend dealership to everyone. More

by Overman_danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Ken Ganley Ford Parma responded

Thank you, Danny! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

January 10, 2025

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Employee Rating

I traded in my 2022 Ford Bronco for a brand new Bronco & I love it! Easy, smooth process! John, Austin & Tracy were all great! Also, Madelyn helped me set up my Ford Pass & Mike filled it with gas. Everyone More

by Jodywheatley13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Ken Ganley Ford Parma responded

Jody, Thank you so much for your excellent review! We are so glad that John, Austin, Madelyn, and Tracy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 03, 2025

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Employee Rating

John is rude and ignorant if you call with problems never even met the jerk. When it came to leasing there were no offers for wear and tear on the leased vehicle, i was told they could not raise payment so n More

by TRICIAMOORE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 05, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 30, 2024

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Employee Rating

I had a really good experience. They were very helpful. Also made the process very easy. More

by SMSMITHMARTIALARTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike LaScola

Dec 31, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

December 29, 2024

Dealership Rating
Employee Rating

I bought my 2017 Fusion from another dealer but the sales people at Ganley were very pleasant and gave me a great deal on my new Edge. Can't say enough on how Pam Koglman took the time to make sure we un More

by prkuhn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Dec 31, 2024

Ken Ganley Ford Parma responded

Thank you, Paul! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Jan 01, 2025

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2024

Dealership Rating
Employee Rating

Austin accomplished what he said he would do for me and he did, and I bought my truck and pleased with it More

by NAVYFAMILY9X
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Ken Ganley Ford Parma responded

It's great to hear that Austin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Dec 21, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Dealership Rating
Employee Rating

We have a great experience with Fernando. He helps us with all the questions and concerns. We have a great experience. I'm happy with my Ford Bronco Sport. The transaction wa easy-going proc More

by maguie20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Fernando can do to assist you, please do not hesitate to let us know. We are always happy to help! Congratulations on your new Bronco!

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