John Ruper
John Ruper at Ken Ganley Ford Parma
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John Ruper

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
248 Reviews
4.8

248 Reviews

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248 Reviews of John Ruper

December 18, 2024

Dealership Rating
Employee Rating

Austin accomplished what he said he would do for me and he did, and I bought my truck and pleased with it More

by NAVYFAMILY9X
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Ken Ganley Ford Parma responded

It's great to hear that Austin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Dec 21, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Dealership Rating
Employee Rating

We have a great experience with Fernando. He helps us with all the questions and concerns. We have a great experience. I'm happy with my Ford Bronco Sport. The transaction wa easy-going proc More

by maguie20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Fernando can do to assist you, please do not hesitate to let us know. We are always happy to help! Congratulations on your new Bronco!

December 11, 2024

Dealership Rating
Employee Rating

Had an excellent experience. Love the car so far. It’s a Ford Explorer used. 2023 More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Madelyn Vega

Dec 11, 2024

Ken Ganley Ford Parma responded

Thank you, Matt, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

December 03, 2024

Dealership Rating
Employee Rating

Best car buying experience ever! ! Bubba and John made the entire process easy, fast and enjoyable. I am going to be recommending them to all my friends and family. More

by Julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2024

Ken Ganley Ford Parma responded

Thank you, Julia, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bubba and John, and we look forward to working with you again.

November 18, 2024

Dealership Rating
Employee Rating

Ganley Ford did an exceptional job from start to finish. I highly recommend the entire staff. Everyone exceeded expectations. More

by OCCHY01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Nov 18, 2024

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2024

Dealership Rating
Employee Rating

Pam Kogelman provided excellent personal service when purchasing my new Ford Explorer ST. She went above and beyond for us. The purchase process was seamless. Pam is very knowledgeable on every option More

by Tjrobertsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

November 09, 2024

Dealership Rating
Employee Rating

This is the 2nd vehicle I have purchased from Ganley and they are so pleasant to work with and will do everything in their power to make you leave a happy person. I will definitely be back when and if I dec More

by EvieDay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Nov 12, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2024

Dealership Rating
Employee Rating

My local West Park, Kamm's Corners Ford dealership, Ganley Ford West, was merged with this Ganley location earlier this year. Though I was sad to lose our neighborhood Ford dealership, it is still a co More

by joeoutlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2024

Ken Ganley Ford Parma responded

Thank you, Joe, for taking the time to share your thoughts on working with Austin and our team. We're glad to hear we delivered such a great experience!

October 24, 2024

Dealership Rating
Employee Rating

Dan overman went out his way to help us. CJ overman was great as well. Keep doing everything right. Great people. More

by Overman_danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 18, 2024

Dealership Rating
Employee Rating

Jeromy and John made my experience absolutely amazing! Epitome of the best customer service ever! More

by Stacey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Jeromy Acord

Oct 18, 2024

Ken Ganley Ford Parma responded

Thank you, Stacey, for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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